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Contact Us

If you have questions about the park or need assistance with anything at all, we’re here to help. You can reach us by phone, email or regular mail. We look forward to hearing from you.

Send Us A Note (Electronically)

Simply choose a category and complete the form below. We will try to get back to you as soon as possible, but please allow up to one week for a response. If you need a faster response, please use one of the phone numbers below. For Ticket Donation Requests, please see information in the next section below.

Ticket Donation Requests

For information about our Ticket Donation Program, please visit Six Flags Chicago is proud to support hundreds of local organizations throughout the year.

Give Us A Call

Our phone number is () .

Once our automated system picks up, press “1” for park assistance and information. Then you can press:

1 – General Information (Hours, Directions, Policies)
2 – Membership Support
3 – Group Sales
4 – Ticket Prices, Discounts & Season Passes
5 – Special Event Information
6 – Flash Pass, VIP Tours, Locker Rental, Lost & Found, Disability Info

Please note: Our operators are available during regular business/park hours. When we are very busy you may have to hold for a significant period of time. Contacting us via the form above is usually faster and more convenient.

MEMBERSHIP ASSISTANCE: The Membership program is a nationally administered program with limited direct park support. For help with your Membership please visit From there you can cancel, make a payment, or receive any other personal assistance you may require.

Send Us A Letter

Please address all written inquiries to:

Mailing Address

Physical Address