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Six Flags Season Pass now only $59.99

Passes and Memberships

Buy online, save time and money!

All of our Memberships andSeason Passes are available from this page! Get a Season Pass for unlimited visits to both Six Flags Great Adventure and Hurricane Harbor or become a Member for over 50+ benefits that are useful every time you visit!

Admission & Reservation Update

  • Reservations will be required for all visitors to Hurricane Harbor NJ.
  • Hurricane Harbor NJ will be open to Six Flags Season Pass Holders & Members only. Existing ticket holders may visit on the date of their ticket as long as reservations are made prior to visting.
IMPORTANT, PLEASE READ:
  • Buy Memberships and Passes online for best price, less waiting at the park.
  • For faster entry, buy parking online. All Memberships and some Season Passes include parking.
  • Six Flags ONLY accepts card & mobile payments onsite. This includes parking. We have cash-to-card devices inside the park. Learn more about in-park payments.

Select rides, locations, and experiences may not be available on the date of your visit. Please review our Experience Availability list prior to your visit.

Membership

Best Way to Maximize Your Value


JOIN NOW FOR NO SIGNUP FEE!

Includes 50+ Exclusive Member-Only Benefits Useful Each Visit.


Gold-plus

Gold Plus

Featured Benefits:
  • Admission to ALL outdoor parks
  • Season Parking at ALL outdoor parks
  • Exclusive rewards program
Featured Benefits:
  • Admission to ALL outdoor parks
  • Season Parking at ALL outdoor parks
  • Exclusive rewards program
  • Private Membership events
  • Discounts on food/merch every visit
  • Discount friend tickets every visit
  • First to ride new attractions
  • Discounts on VIP tours, Flash Pass, Picture Passes, Dining Passes, Cabanas, and more
  • Much more!

As Low As: $6.99/mo
Platinum

Platinum

Featured Benefits:
  • All Gold Plus Benefits
  • Unlimited soft drinks every visit
  • 25% off most candy & merchandise
Featured Benefits:
  • All Gold Plus Benefits
  • Unlimited soft drinks every visit
  • 25% off most candy & merchandise
  • 15% off most food & drinks
  • Free digital ride photo
  • One-time preferred parking
  • One skip the line pass
  • Much more!

As Low As: $9.49/mo
Diamond

Diamond

Featured Benefits:
  • Preferred parking every visit
  • 35% off most food & merchandise
  • One skip-the-line pass every visit
Featured Benefits:
  • Preferred parking every visit
  • 35% off most food & merchandise
  • One skip-the-line pass every visit
  • All Platinum benefits
  • Two digital photos
  • Diamond area waterpark access
  • Free s’more kit at Holiday in the Park
  • Free haunted house at Fright Fest
  • Premium show seating
  • Much more!

As Low As: $12.49/mo
Diamond-elite

Diamond Elite

Featured Benefits:
  • 50% off most food & merchandise
  • Two skip-the-line passes every visit
  • Priority preferred parking
Featured Benefits:
  • 50% off most food & merchandise
  • Two skip-the-line passes every visit
  • Priority preferred parking
  • All Diamond benefits
  • Double rides on paid attractions
  • Diamond Elite upgrades
  • Much more!

As Low As: $18.49/mo

As Low As: $12.49/mo

Season Passes

Pays for Itself in 2 Visits


Includes Unlimited 2021 Visits to:
  • Six Flags Great Adventure
  • Hurricane Harbor NJ
  • Wild Safari Drive-Thru

BONUS: Season Parking Included


2021 three park pass

3-Park Pass

Featured Benefits:
  • Unlimited visits + parking to Six Flags Great Adventure, Hurricane Harbor NJ, & Safari Drive-Thru Adventure
  • Valid for Fright Fest and Holiday in the Park
  • Admission + parking to other Six Flags theme parks
Featured Benefits:
  • Unlimited visits + parking to Six Flags Great Adventure, Hurricane Harbor NJ, & Safari Drive-Thru Adventure
  • Valid for Fright Fest and Holiday in the Park
  • Admission + parking to other Six Flags theme parks
  • Discounts on park tickets for friends

Now Only: $59.99/ea

Now Only: $59.99/ea

Today's Admission


Includes Unlimited Visits!


Specialoffer-ticket_1

Summer Special

Featured Benefits:
  • Admission to Six Flags Hurricane Harbor and Parking ($25 value)
  • Valid entry to Six Flags Great Adventure and Wild Safari Drive-Thru Adventure 
  • Unlimited visits for the rest of 2021

Now Only: $59.99/ea

Now Only: $59.99/ea
NOTICE FOR 2020 Season Pass Holders: ALL 2020 Season Passes have been extended until December 31, 2021. If you have a 2020 Season Pass, you do not need to purchase a 2021 Season Pass. If you have already purchased a 2021 Season Pass, please contact us.

Passes & Membership Benefit Highlights

Season Passes

Pays for itself in 2 visits!

Now Only $59.99/ea

Memberships

Maximize your value!

As Low As $6.99/mo

Includes Over 12 Rides,
Shows, & Attractions

Unlimited visits on public
operating days

Includes BOTH Fright Fest
and Holiday in the Park admission*

Admission to ALL Six Flags
theme parks

Admission to ALL Six Flags outdoor water parks

Unlimited soft drinks every visit**

Up to 50% off almost everything in the park**

Skip the line passes every visit**

Exclusive rewards program

Parking (regularly $25.00/visit)

*Includes Fright Fest and Holiday in the Park Admission at participating parks.
**Membership benefits vary by level. See Membership page for details!
See Membership Comparison Guide 

Specialty Tickets & Passes

 Group Tickets

Buying 15+ tickets? You may be eligible for a group discount. 

Learn More
VIP Experiences

VIP park experience tours will be available for purchase in 2021.

A VIP park experience includes front of the line rides and attractions!

Vip image for tours


A VIP park experience including front of the line rides and attractions!



Group-tickets


Buying 15+ tickets? You may be elegible for a group discount.



Buy a day and get the season free! Use at Six Flags Over Texas through Jan 3, 2021.



Enhance your Experience with Add-Ons

Make the most of your visit and add on dining, FLASH Pass, and more!

Membership-addon-banner

Customize your Membership experience dining, THE FLASH Pass, and more!


Basic-dining-75

Basic Member Dining

Eat a meal & a snack every time you visit.

Deluxe-dining-75

Deluxe Member Dining

Get two meals, and a snack every time you visit!

Premium-dining-75

Premium Member Dining

Get two meals, a snack, and drinks every visit!

Season Pass add ons

Make every visit this season the BEST with Season Dining, Season FLASH Pass, and more!


Basic-dining-75

Basic Season Dining

Eat a meal & a snack every time you visit, all season long.

Gold-flash-75x75 image

Gold Season THE FLASH Pass

Skip the lines and cut your wait in half every time you visit.

Platinum-flash-75x75 image

Platinum Season THE FLASH Pass

Skip the lines and cut your wait drastically each time you visit through 2021.

One-day-addon-banner

Take care of your food, parking, photos, and more before your visit!


Gold Cabana

Private cabana for up to 6 guests

Shaded Beach Lounger

2 lounge chairs, table, and shade canopy

Premium-parking-75

Daily Parking

Save time and purchase daily parking before your visit.

FAQs

Answers to the questions we get most about our ticket products.

Should I buy a Season Pass or a Membership?

If you think you’ll visit the park at least once this year and at least once next year, then you definitely want to become a Six Flags Member. You will save a ton of money right off the bat off the cost of admission, and depending on which level of Membership you choose, you’ll save a lot of money in park too. You’ll also have a much better time. Only Members can get preferred parking, or unlimited soft drinks, or up to 50% off EVERYTHING they purchase in the park. Season Passes do not receive any of these benefits.

If you’re pretty sure that you only want to visit the park this year (and not next year) and you don’t care about any of the benefits mentioned above, then a Season Pass is likely a better value for you.

Tell me in one sentence why I should buy a Membership instead of a Season Pass.

Become a Member if you want admission and parking at every Six Flags and Hurricane Harbor, discounts EVERY time you visit, free upgrades, priority entry, and incredible unique experiences, bonuses and surprises. And special treatment. Plus you get a shiny card that looks WAY prettier than the regular Season Pass card — the Diamond card even has a hologram!

Why do you offer both Season Passes and Memberships?

Season Pass and Membership represent different ways to enjoy the park.

Season Pass Holders are primarily looking for an admission product that lets them visit the park as many times as they like (with a few special perks thrown in) while Members are looking for a “total Six Flags experience” that includes admission, parking, food, merchandise, games and everything else we have to offer.

Is Membership an add-on to a Season Pass?

No. Membership is a separate pass. When you sign up for a Membership you receive all of the same benefits as a Season Pass, plus a number of additional benefits.

Do I need to Reserve Parking and Seating as a Diamond or Diamond Elite Member?

The answer is yes, Diamond and Diamond Elite members do need to reserve seating and parking before visit.

Can I buy tickets at the park?

Yes, we do sell individual tickets (as well as Season Passes and Memberships) at the park. Please note that tickets purchased from our website — especially tickets purchased in advance — usually cost less than tickets at the park.

 

Que puis-je faire si je possède un passeport-saison inutilisé qui est expiré ?

Les passeports achetés à La Ronde ou en ligne ne peuvent pas être utilisés une fois leur date d’expiration passée. Ils ne sont valides que pour la saison en cours.

Offrez-vous un rabais pour les gens qui ne désirent pas faire les manèges ?

Non. Six Flags maintien un prix unique qui inclut les manèges. Seules les femmes visiblement enceintes et les personnes âgées de 60 ans et plus (sur présentation d’une pièce d’identité) peuvent se procurer un billet à prix réduit.

Combien coûte le stationnement ?

Les tarifs pour le stationnement peuvent varier. Vous trouverez les informations en cliquant ici.

Est-ce que La Ronde offre des rabais de groupe ?

Vous pouvez profiter de prix de groupe (plus de 10 personnes) et du service de traiteur dans une zone de pique-nique qui vous est réservée. Pour plus d’informations, visitez notre page “Groupes” en cliquant ici .

 

Est-ce que mon enfant a besoin d’un billet ou d’un passeport-saison ?

L’admission d’un enfant qui a 2 ans ou moins est gratuite. Un visiteur a besoin d’un billet d’un jour ou d’un passeport à partir de l’âge de 3 ans.

ÉCHANGES ET REMBOURSEMENTS

Assurez-vous d’avoir bien choisi les billets, passeports ou abonnements que vous désirez avant de procéder à leur achat car il n’y a aucun échange ou remboursement. De plus, il n’y a aucun échange, remboursement ou dédommagement dû à la température, à un bris mécanique, à une fermeture prématurée, etc.

Qu’est-ce que le billet d’admission de La Ronde inclut ?

Avec un billet d’un jour ou un passeport, les visiteurs ont accès au parc, aux manèges et aux spectacles à entrée libre. Ne sont pas inclus les jeux et les attractions payantes telles que la Catapulte, le Sling Shot, etc.

Quels sont les modes de paiement possibles ?

La Ronde fonctionne maintenant sans argent comptant et accepte uniquement les paiements par carte et mobiles. Vous pouvez payer vos achats à l’aide d’une carte Mastercard, American Express, Discover, Apple Pay, Google Pay ou de débit. Vous n’avez que de l’argent comptant? Convertissez-le en une carte prépayée à l’une de nos bornes; il y en a plusieurs dans le parc. Vous ne paierez aucuns frais pour convertir votre argent! Nous vous encourageons fortement à prépayer votre stationnement, vos billets et d’autres produits en ligne avant votre visite au parc.

Pourquoi acheter un passeport-saison plutôt qu’un billet d’un jour ?

Les passeports de La Ronde n’ont jamais été aussi abordables ! Cliquez ici pour tous les détails.

Quels sont les prix des billets actuellement ?

La Ronde offre une variété de combinaisons de billets. Consultez la page concernant les billets et passeports-saison pour avoir des informations sur les différents prix d’admission et les diverses options disponibles.

Que puis-je faire si j’oublie mon passeport ?

Vous pouvez vous rendre au Comptoir de services avec une carte d’identité pour pouvoir vous procurer un billet « passeport-saison oublié » et ce, au coût de 10 $. Toutefois, ce service n’est offert qu’une fois dans l’été. Assurez-vous donc de ne pas oublier votre passeport à la maison !

Puis-je utiliser mon passeport dans d’autres parcs Six Flags ?

Oui ! Votre passeport peut être utilisé dans les autres parcs à thème Six Flags une fois que vous êtes enregistré. Il est important de noter que si vous n’êtes pas venu à La Ronde activer et enregistrer votre passeport, vous ne pouvez pas en profiter dans les autres parcs. Toutefois, si vous prévoyez visiter un autre parc avant l’ouverture de la saison de La Ronde, contactez-nous, nous vous expliquerons la marche à suivre.

Est-ce que mon passeport est transférable ?

En aucun temps un passeport ne peut être utilisé par une personne autre que le détenteur légitime. Cette pratique étant considérée comme une fraude, le détenteur, tout comme le contrevenant, s’expose à une interdiction de site pour une période déterminée ainsi qu’à des poursuites. Les contrevenants seront expulsés du site et le passeport sera annulé sans aucun remboursement. Des poursuites au criminel et au civil pourraient être entreprises. Cliquez ici pour consulter la règlementation complète.

Combien de passeports puis-je acheter dans la même transaction ?

Oui. Il est possible d’acheter un maximum de 10 passeports-saison par transaction.

Que puis-je faire si je perds mon passeport ?

Vous pouvez vous rendre au Comptoir de services avec une carte d’identité pour vous procurer un duplicata de votre passeport-saison au coût de 15 $. Toutefois, si vous perdez ce duplicata, vous devrez débourser le plein prix du passeport pour vous en procurer un nouveau et ce, au prix courant. Ce service n’est offert qu’une fois dans la saison.

Comment puis-je aller voir mon reçu électronique ou ré-imprimer mes billets «Imprimez-et-entrez» ?

Une fois l’achat complété, un courriel vous sera envoyé. Conservez ce courriel, il vous permet d’accéder directement à votre reçu électronique. Pour vérifier votre reçu électronique, entrez les 4 derniers chiffres de votre carte de crédit et votre numéro de téléphone avec l’indicatif régional. Une fois que votre reçu apparaît, vous pouvez cliquer sur le lien prévu à cet effet et finalement ré-imprimer votre commande.

Que dois-je faire si je n’arrive pas à imprimer mes billets achetés en ligne ?

Veuillez vérifier votre imprimante :

  • Assurez-vous que votre imprimante est branchée.
  • Assurez-vous que vos cartouches d’encre soient pleines et fonctionnent correctement.

Si vous êtes toujours incapable d’imprimer vos billets, vous pouvez vous rendre au Comptoir de services pour les faire imprimer. Vous aurez besoin de la carte de crédit que vous avez utilisée lors de l’achat, d’une carte d’identité, ainsi que de votre numéro de confirmation. Vous devez par contre savoir qu’il y aura sans doute un délai d’attente pour être servi, particulièrement à l’ouverture du site.

Comment puis-je imprimer mes billets achetés en ligne ?

La technologie « Imprimez et entrez» vous permet d’imprimer vos billets de la maison et d’éviter les files d’attente aux caisses ! Passez directement aux tourniquets !

  • Vous devez assigner un nom à chaque billet avant de les imprimer.
  • On vous demandera d’enregistrer chaque billet une fois que l’achat est complété en cliquant sur le logo « Imprimez et entrez» de l’écran de confirmation d’achat.
  • Si vous ne connaissez pas les noms des personnes qui utiliseront les billets ou les passeports, les espaces doivent être remplis par l’acheteur avec ses propres coordonnées pour tous les passeports. Les corrections seront apportées par des préposés lors de la première visite des détenteurs Pour des raisons de sécurité, incluant la fraude en ligne, chaque visiteur doit présenter une carte d’identité avec photo qui correspond au nom inscrit sur le billet et ce, au moment de passer les tourniquets.

Avant de procéder à tout achat :

  • Assurez-vous que votre imprimante est branchée.
  • Assurez-vous que vos cartouches d’encre soient pleines et fonctionnent correctement.
  • Assurez-vous, avant de faire votre achat final, de bien réviser votre sélection car nous n’offrons aucun échange, remboursement ou dédommagement.
  • Les préposés qui vous aident avec l’achat de vos billets en ligne ne peuvent pas procéder à des remboursements et ce, dans aucune circonstance.
  • Nos billets ne sont pas transférables. Un billet acheté pour La Ronde ne sera accepté qu’à La Ronde et dans aucun autre parc Six Flags.
  • Les billets achetés pour des événements spéciaux ne sont acceptés que le jour de l’événement.
  • Pour ce qui est des billets de feux d’artifice, vous pouvez les réutiliser comme billet d’un jour au cours de la saison durant laquelle ils ont été acheté. Toutefois, si vous ne venez pas à la date inscrite sur le billet, vous perdez votre privilège d’avoir une place assise pour les feux.

Si j’ai un problème avec ma commande de billets en ligne qui dois-je contacter ?

Veuillez nous contacter via courriel à [email protected] en y indiquant le numéro de votre commande, votre nom complet et votre numéro de téléphone.

Vous pouvez également nous contacter au 514 397-2001.

Puis-je récupérer mes billets aux entrées de La Ronde ?

Ce service n’est pas disponible pour le moment car cela occasionnerait un trop long délai d’attente aux Comptoirs de services. Par contre, si vous éprouvez des difficultés à imprimer vos billets, vous pouvez venir les faire imprimer à un comptoir de service. Comme nous l’avons mentionné précédemment, vous devez toutefois vous attendre à un délai avant d’être servi, surtout à l’ouverture du parc. C’est important d’apporter la carte de crédit qui a servi à l’achat, le numéro de confirmation et une pièce d’identité.

Qu’arrive-t-il si je perds mes billets «Imprimez-et-entrez» ?

Si vous avez perdu vos billets, veuillez les ré-imprimer en suivant les instructions qui se trouvent sur votre reçu électronique. Si vous n’avez plus ce reçu, présentez-vous au comptoir de service à l’entrée de La Ronde et un préposé fera la recherche pour vous. Veuillez toutefois vous attendre à un délai d’attente pour ce genre de service, surtout en début de journée. C’est important d’apporter la carte de crédit qui a servi à l’achat, le numéro de confirmation et une pièce d’identité.

Est-ce que les animaux domestiques sont permis à La Ronde ?

Les animaux domestiques sont interdits dans le parc à l’exception des chiens guides (ou en formation). Veuillez noter qu’il n’est pas permis de laisser votre animal de compagnie dans votre voiture durant votre visite à La Ronde. Cliquez ici pour connaître l’ensemble de nos politiques et règlements.

Quelles restrictions de sécurité s’appliquent pour l’accès aux manèges ?

La sécurité dans les manèges est une priorité. À cet effet, certains visiteurs pourraient se voir refuser l’accès à quelques manèges si leur sécurité est compromise dû à leur poids, leur grandeur, leur mobilité réduite ou bien encore si le manège ne peut opérer correctement.

Veuillez consulter les restrictions pour les personnes à mobilité réduite en cliquant ici.

Contactez-nous pour toutes questions particulières. Il existe un risque inhérent à l’utilisation des manèges, nous nous attendons donc à ce que les visiteurs usent de leur bon jugement et agissent de manière responsable. Les visiteurs doivent obéir à tous les avertissements verbaux ou écrits, ils doivent utiliser les équipements de façon appropriée et sécuritaire. Les personnes qui ne respecteront pas les règles de La Ronde peuvent être expulsées du site sans remboursement, échange ou dédommagement.

Quels genres d’objets sont interdits sur le site de La Ronde ?

Glacières rigides, patins à roues alignées, planches à roulettes, bicyclettes, «segway», casques de moto, couteaux, canettes, contenants en vitre, etc. Cliquez ici pour connaître l’ensemble de nos politiques et règlements.

Qu’arrive-t-il en cas de pluie ?

Pour votre sécurité, certains manèges doivent cesser d’opérer s’il pleut. Certaines conditions climatiques peuvent forcer la direction à fermer les manèges. La plupart des concessions alimentaires et boutiques demeurent cependant ouvertes. Veuillez noter qu’aucun remboursement ou dédommagement n’est offert lors d’une fermeture prématurée totale ou partielle du parc.

Quelle est la politique de La Ronde concernant les boissons alcoolisées ?

Les boissons alcoolisées ne peuvent pas être apportées à La Ronde. Il est toutefois possible d’en acheter à différents points de vente dans le parc. La consommation excessive d’alcool peut entraîner l’expulsion du site et ce, sans remboursement ni compensation. La consommation d’alcool est interdite aux moins de 18 ans et des cartes d’identités sont demandées lors de l’achat de boissons alcoolisées. De plus, la consommation d’alcool est interdite dans les stationnements de La Ronde. Cliquez ici pour connaître l’ensemble de nos politiques et règlements.

Est-il possible de laisser ses emplettes à un endroit sans avoir à utiliser un casier ?

Lorsque vous faites un achat dans nos boutiques souvenirs, il est possible d’y laisser vos achats pour la journée et de venir les récupérer à votre départ. Les points de cueillette sont au Comptoir de location (à l’entrée principale) et à la boutique du Village (à l’entrée Village). Cela vous permettra de profiter de votre journée sans que vos emplettes vous encombrent ! Applicable dans toutes les boutiques souvenirs de la Ronde. Sur achat seulement.

Est-ce que La Ronde possède un code vestimentaire ?

Comme nous sommes un parc familial, ainsi que pour des raisons de santé et de sécurité, La Ronde applique un code vestimentaire strict. Les visiteurs doivent être habillés décemment et porter en tout temps un chandail et des souliers appropriés. Les vêtements affichant des propos ou des graphiques vulgaires et offensifs, ainsi que les maillots de bain sont interdits. L’accès au parc peut vous être refusé si vos vêtements sont considérés comme inappropriés par la direction. Cliquez ici pour connaître l’ensemble de nos politiques et règlements.

Qu’arrive-t-il si je perds un effet personnel lors de ma visite à La Ronde ?

Venez réclamer ou déclarer vos objets perdus au bureau des renseignements à l’entrée principale de La Ronde. La Ronde ne peut être tenue responsable des articles laissés sur la plateforme lors de votre tour de manège. Assurez-vous de ne pas avoir d’objets sur vous qui puissent tomber lors d’un tour de manège (ex : cellulaires, appareils photos, argent, sandales, lunettes de soleil, etc.). La Ronde et ses employés ne peuvent être tenus responsables des objets perdus, volés ou brisés. Les objets perdus dans les zones sécurisées des manèges ne seront récupérés qu’à la fermeture du parc (si possible), et gardés au bureau des renseignements que vous pouvez contacter pour toute information.

Pour plus de détails sur les procédures à suivre pour récupérer votre objet perdu, veuillez consulter notre page «Objets perdus» en cliquant ici.

Comment dois-je procéder pour entrer de nouveau à La Ronde après avoir quitté pour une raison personnelle ?

Un visiteur qui quitte le parc et planifie y revenir la journée même doit s’assurer de se faire étamper la main par un préposé à la sortie AVANT de passer les tourniquets (ceci s’applique aussi pour un détenteur de passeport). Lorsque le visiteur revient dans le parc, il doit se présenter à un tourniquet avec son billet ou son passeport, ainsi que l’étampe appropriée. Faire du ré-étampage est une violation des politiques de La Ronde et est strictement interdit. Le passeport ne peut être scanné qu’une fois par jour, d’où l’importance de ne pas oublier de prendre une étampe de réadmission.

Existe-t-il un endroit où je peux laisser mes effets personnels ?

Vous pouvez louer des casiers pour la journée. La location des casiers s’effectue au comptoir de location qui se trouve à gauche lorsque vous entrez par l’entrée principale. Premier arrivé, premier servi. Les frais sont de 13 $ pour les grands casiers et de 10 $ pour les petits casiers.

Avez-vous des suggestions si un membre de notre groupe s’égare ?

Prévoyez une heure et un endroit ou vous présenter si un membre de votre groupe se perd. Par exemple, au pied de la Spirale ou aux bassins de l’entrée principale ou encore au Saloon du Fort Edmonton. Nous sommes malheureusement dans l’impossibilité de faire des appels par interphone; nous vous suggérons donc de laisser des messages à leur attention au Comptoir des renseignements. Ce même comptoir recueille les enfants perdus en attendant que les personnes qui en sont responsables viennent les chercher. Afin de prévenir les désagréments, à votre arrivée à La Ronde, nos agents de sécurité vous proposeront un bracelet pour votre ou vos enfant(s) sur lequel vous pourrez inscrire votre numéro de cellulaire. Ainsi, dans le cas où votre enfant se perdrait, notre équipe sera en mesure de vous joindre rapidement. Ces bracelets sont offerts sur demande auprès de tous nos agents de sécurité, ainsi qu’au Comptoir de renseignements.

Qu’est-ce la Passe Flash et comment fonctionne-t-elle ?

La Passe Flash est un système de réservation électronique qui fait la file d’attente à votre place dans certains manèges pendant que vous profitez de d’autres attractions. Informez-vous davantage sur les diverses options qu’offrent les Passes Flash. Ces dernières sont offertes en nombre limité à l’intérieur du site et ne sont pas comprises dans le prix du billet d’admission générale.

Est-ce que fumer est permis dans le parc ?

La Ronde permet aux fumeurs de fumer dans les zones identifiées comme étant des zones fumeurs. À part ces endroits prédéterminés, La Ronde est un parc sans fumée et fumer est strictement interdit. La même réglementation s’applique aux cigarettes électroniques. Veuillez noter que nous ne vendons pas de cigarettes sur le site de La Ronde.

Comment fonctionne la mesure officielle pour les manèges ?

Afin de profiter agréablement de votre expérience à La Ronde, commencez votre journée en nous visitant au Comptoir de renseignements à l’entrée principale. Un des membres de notre équipe se fera un plaisir de dresser la liste des manèges accessibles à votre enfant. Après avoir mesuré votre enfant, nous lui remettrons un bracelet sur lequel sa grandeur est visuellement indiquée, afin de faciliter la procédure aux manèges. Toutefois, pour des raisons de sécurité, les préposés aux manèges ont le dernier mot quant à la taille des visiteurs. Veuillez noter que le port des souliers est obligatoire en tout temps sur le site et que nous mesurerons donc votre enfant avec ses chaussures (espadrilles ou sandales appropriées).

Louez-vous des poussettes et des chaises roulantes ?

Les poussettes et chaises roulantes sont en location à l’entrée principale près des casiers et à l’entrée Village dans la boutique du Village qui se trouve aussi près des casiers. Pour la location, il est nécessaire de présenter une carte d’identité valide, tel un permis de conduire, ou de laisser un dépôt. Premier arrivé, premier servi. Des frais s’appliquent.

Est-ce que je peux apporter ma propre nourriture à La Ronde ?

Il n’est pas permis d’apporter de nourriture, de breuvage et de glacière à l’intérieur de La Ronde. Les visiteurs ayant des besoins diététiques spéciaux, y compris ceux souffrant d’allergies alimentaires, peuvent apporter leur propre nourriture à l’intérieur du parc. Il en est de même pour la nourriture de bébé et le lait maternisé. À leur arrivée à La Ronde, les visiteurs doivent demander au Service de la sécurité d’autoriser leurs aliments diététiques spéciaux. Les contenants de ces aliments seront identifiés et datés afin de prouver que la sécurité a approuvé ces items.

Pour les invités désirant consommer leur propre nourriture, deux aires de pique-nique aménagées sont situées à l’extérieur des deux entrées principales de La Ronde. Les tables sont disponibles sur une base « premier arrivé/premier servi ». De plus, les visiteurs peuvent déposer leur nourriture et leurs effets personnels dans leur voiture ou dans des casiers (grand : 13 $, petit : 10 $) également disponibles sur une base de « premier arrivé/premier servi », près de l’entrée principale.

Comment fonctionne l’accès aux manèges pour les visiteurs à mobilité réduite ?

Veuillez cliquer ici pour consulter notre Guide d’accessibilité. Afin de profiter agréablement de votre expérience, débutez votre journée en nous visitant au Comptoir de renseignements à l’entrée principale. Nous vous aiderons à dresser la liste des manèges accessibles aux personnes concernées. Les personnes ayant des troubles auditifs, visuels ou autres pouvant altérer la compréhension des consignes de sécurité doivent en aviser le préposé du manège avant l’embarquement. Contactez-nous pour toutes questions particulières.

Nous sommes parents avec un enfant encore petit, mais nous aimerions faire un manège comme le Goliath. Que pouvons-nous faire ?

Un des adultes doit obligatoirement attendre dans la file d’attente du manège, alors que le deuxième parent attend à la sortie avec l’enfant. Les parents embarquent dans le manège chacun leur tour et «s’échangeant» l’enfant dans l’aire de sortie du manège.

Pour plus d’information, adressez-vous au préposé du manège qui se trouve à l’entrée de la file. Ce dernier vous indiquera la marche à suivre et l’emplacement désigné pour le parent qui attend avec l’enfant.

Quelles sont vos coordonnées ?

Notre adresse postale est le 22, chemin Macdonald, Île Sainte-Hélène, Montréal (Québec) H3C 6A3. Notre numéro de téléphone est le (514) 397-2000.

Quels genres d’emplois La Ronde offre-t-elle et comment puis-je postuler ?

La Ronde offre des emplois qui sont amusants et enrichissants qu’ils soient saisonniers ou annuels. Trouvez plus d’informations et postulez en ligne sur la page prévue à cet effet en cliquant sur le lien « Emplois ».

Où puis-je me procurer une carte du site de La Ronde ?

Notre carte du site est disponible en ligne en cliquant ici.

Comment puis-je obtenir des informations concernant La Ronde et ses environs ?

Vous pouvez visiter les différentes pages sur notre site Internet pour trouver de l’information sur tous nos manèges, nos spectacles, nos attractions, ainsi qu’une page vous suggérant différentes possibilités d’hébergement dans les environs, ainsi que des agences de location de voiture.

Quel genre de nourriture trouve-t-on à La Ronde ?

Une grande variété de nourriture est disponible. Que ce soit des spécialités grecques, libanaises, indiennes, italiennes ou asiatiques, sans oublier nos grands classiques : hamburgers, hot dog et poutines, vous trouverez quelque chose à votre goût!

Il existe aussi plein d’endroits pour étancher votre soif et savourer de délicieuses friandises sucrées ou salées comme les pommes à la tire, le maïs soufflé, la barbe à papa, les queues de castor, la crème glacée, etc.

Vous trouverez tout pour satisfaire petits et grands appétits. Portez attention à nos nombreuses offres et ne manquez pas de vous procurer votre verre souvenir avec le remplissage gratuit la journée de l’achat! Cliquez ici pour plus de détails.

* De plus, des options de menu Halal sont disponibles au restaurant Amir situé au Fort Edmonton.
** N’oubliez pas d’informer les employés en cas d’allergies alimentaires.

Quels sont les prix des billets actuellement ?

La Ronde offre une variété de combinaisons de billets. Consultez la page concernant les billets et passeports-saison pour avoir des informations sur les différents prix d’admission et les diverses options disponibles.

Puis-je apporter ma perche à égoportrait au parc ?

Les perches à égoportrait, monopodes et autres accessoires similaires ne sont pas permis dans les parcs Six Flags.

Quelles sont les heures d’ouverture du parc ?

Cliquez ici pour visualiser le calendrier des opérations

Avez-vous un bulletin d’information que je peux recevoir ?

Effectivement, vous pouvez vous abonner à notre bulletin d’information sur le lien prévu à cet effet sur la page principale de notre site web! Vous pouvez aussi joindre notre page Facebook ou nous suivre sur Twitter !

What do I do if I lost my Season Pass or Membership Card?

Replacement Season Pass and Membership cards are available for free at the park. Bring a picture ID with you to Guest Relations on your next visit to the park and they will provide you with a new card.

No soy socio Pase Anual. ¿Puedo comprar un Pase Anual de Alimentos?

No por el momento. Solamente los socios Pase Anual pueden comprar el Pase Anual de Alimentos.

¿Cómo puedo comprar un Pase Anual de Alimentos?

Hay dos formas de comprarlo: en línea o directamente en el parque. En el parque, puedes adquirirlo en las taquillas o directamente en los locales de alimentos, deberás activarlo en el Centro de Activación Pase Anual antes de poder utilizarlo.

No puedo registrarme para ver mi cuponera electrónica ¿Cómo lo hago?

Ingresa el folio que viene debajo de tu código de barras de la credencial de Pase Anual y en seguida registra tu nombre y dos apellidos (respetando acentos), si es que así te registraste en el Centro de Activación Pase Anual o en línea.

¿Cómo reviso mis cupones electrónicos?

Una vez que cuentes con tu credencial activa de Pase Anual, ingresa a sixflags.com/pass, registra tus datos y consulta tu Portal de Cupones. También podrás descargar nuestra app a través de App Store o Play Store (disponible para iOS y Android) y consultarlos desde ahí.

Podrás registrar hasta 10 Pases Anuales bajo un mismo correo electrónico y administrar los cupones electrónicos.

 

¿Están incluidos los alimentos en mi Pase Anual?

No están incluidos en tu Pase Anual pero podrás adquirir un Pase Anual de Alimentos con el que sí te incluyen. (Revisa las especificaciones de Pase Anual de Alimentos).

¿Cuáles otros parques de Six Flags puedo visitar con mi Pase Anual de Six Flags México?

Podrás ingresar a cualquier parque de la cadena Six Flags en E.U. y Canadá, excepto a parques acuáticos.

¿Cómo funciona el Programa de Pase Anual de Alimentos?

El Pase Anual de Alimentos permite a los usuarios de Pase Anual comer en el parque durante cada visita, todo por solo un pago adelantado.

Si planeas visitar el parque, al menos 4 veces al año, el Pase Anual de Alimentos tiene un valor increíble,  ¡Ahora a un precio que hace que sea tan imposible de resistir como nuestra comida!

¿Qué tipo de entradas y snacks están disponibles con el Pase Anual de Alimentos?

Una amplia variedad de comidas se incluye con Pase Anual de Alimentos. Vea una lista completa de las comidas, snacks y ubicaciones.

Consultar Menu

¿Lo puedo utilizar todas las veces que visite el parque?

Lo podras utilzar en todas las ocasiones que visites el parque durante la vigencia de tu pase anual de alimentos. Consulta los días de operación del parque.

¿Qué tengo que hacer después de adquirir mi Pase Anual de Alimentos en Línea?

El primer paso es imprimir el voucher en casa. Recibirás un voucher por cada Pase Anual de Alimentos comprado. En tu primera visita al parque necesitarás dirigirte al Centro de Activación de Pase Anual para validar el voucher. Si ya has activado tu Pase Anual, el Centro de Activación de Pase Anual agregará la función de “comedor” en tu credencial de Pase Anual. Si no has activado tu Pase Anual, en el Centro de Activación de Pase Anual, podrás activar ambos.

¿Alguien más puede utilizar mi Pase Anual de Alimentos?

No, el Pase Anual de Alimentos no es transferible. Únicamente son válidos para los socios Pase Anual que hayan adquirido el Pase Anual de Alimentos.

Tengo mucha hambre ¿Puedo comprar dos Pases Anuales de Alimentos?

No por el momento. Mientras esto tal vez sea desarrollado en un futuro, por ahora solamente se puede adquirir un Pase Anual de Alimentos por Usuario de Pase Anual.

¿Cómo obtengo mi credencial de Pase Anual?

Después de comprar tu Pase Anual en línea, deberás presentar tu hoja impresa con el código de barras en el Centro de Activación Pase Anual ubicado a un costado de las taquillas centrales del parque.

¿Cómo es el procedimiento para ingresar con el Pase Anual?

Cuando ya tengas tu credencial de Pase Anual deberás escanear el código de barras en los torniquetes y te tomaremos una fotografía. (la cual registras la primera vez que ingresas con el Pase Anual). Recuerda que nadie más podrá utilizar tu Pase Anual, ya que el código de barras corresponde únicamente a tu fotografía, y con ambos se liberará el torniquete para tu acceso. Te sugerimos leer la parte trasera de tu credencial de Pase Anual, ya que ahí se explican todas las políticas de uso del Pase Anual.

¿Si compro un Pase Anual en México lo puedo activar en otro parque?

No. Debes activar el Pase Anual en el parque donde lo adquiriste.

¿Si compro un Pase Anual hoy, cuándo lo puedo utilizar?

Puedes utilizar tu Pase Anual el mismo día de compra (consulta horarios de parque y días de operación).

¿Cuál es la vigencia del Pase Anual?

Los Pases Anuales 2021 son válidos desde el día de su compra hasta el 31 de diciembre de 2021.

¿Me conviene comprar un Pase Anual?

Si piensas visitar el parque por lo menos en 2 ocasiones durante el año, es mejor adquirir un Pase Anual que una Admisión General por un día.

Con un Pase Anual obtendrás:

  • Visitas ilimitadas durante el año (una vez al día, los días que abra el parque)
  • Entradas GRATIS para tus amigos en fechas específicas.
  • Ingreso a los demás parques Six Flags (EEUU y Canadá), excepto parques acuáticos.
  • Grandes descuentos dentro del parque (alimentos y bebidas, souvenirs, etc.)

Dependiendo de cuándo adquieras tu Pase Anual podrás obtener más beneficios en tu cuponera electrónica, además de comprarlo a un mejor precio, incluso al mismo precio que una Admisión General por un día dependiendo de la promoción vigente y el número de pases adquiridos.

¿Qué es un Pase Anual y por qué debería tener uno?

El Pase Anual es un pase personal e intransferible que te permite ingresar al parque las veces que quieras, una vez al día, los días que esté abierto el parque, a excepción de eventos privados. Revisa los horarios del parque para más detalles.

Además, obtienes una cuponera electrónica con beneficios como descuentos en entradas, cupones de descuento.

Can I use my Six Flags gift card online at Six Flags’ website?

We are working on this functionality and will have more information for you soon.

Can I use my Six Flags card anywhere I want, such as a grocery store?

No, Six Flags gift cards may only be used at a Six Flags park.

Can I exchange my bonus months for a Six Flags gift card online and receive it in my email or in the mail?

Six Flags Gift cards can only be picked up in person at the park.

There are multiple Members on my account. How would we redeem each obtain our Six Flags gift cards?

Only the account holder (the one whose credit card is being charged) may request a gift card. One gift card will be issued per account.

Can I use this gift card for anything I want to buy at the park?

You can use this gift card for food, merchandise, or other experiences at any of our Six Flags parks. There are very few exceptions. Outside vendors and third party operators set up in the parks do not accept Six Flags gift cards.

Six Flags gift cards may not be used online at sixflags.com.

If I exchange my bonus months for a gift card, will my gift card ever expire?

No, this gift card will not expire! You can use this gift card for food, merchandise, or other experiences at any of our Six Flags parks.

Can I exchange my bonus months for a gift card at any open park if my home park is closed?

Yes! Beginning spring 2021 you will be able to exchange any bonus months for a Six Flags gift card in an amount equal to the monthly membership charges for the bonus months you have accrued.

Once we have announced an exchange date, you simply stop by the Member Services office when Six Flags is open on or after the announced date. If your park is not yet open by the announced date, you may visit any open Six Flags park to exchange your bonus months for a gift card.

Just let a team member at Member Services know you want to exchange your outstanding bonus months for a gift card. They will provide you with a new Six Flags gift card you can use during that visit or on an upcoming visit.

I’m a Member/Season Pass Holder, do I need to make a reservation or can I just show up?

All guests, including Members and Season Pass Holders, must have a reservation. Due to COVID-19, new safety procedures are in place. Advance reservations are required and tickets (if needed) must be purchased online. By requiring advance reservations, we can regulate the amount of visitors each day to ensure proper social distancing and eliminate overcrowding. Reservations allow us to space arrivals throughout the day. Guests without reservations will not be permitted to enter.

How do I contact Guest Relations

The fastest, best way to contact us is through our online webform or online chat (during regular business hours). Please note that the volume is especially high right now so it may take up to 48 hours for us to get back to you. We are reviewing messages as they come in and will try to get back to you faster if your issue is urgent. We will not penalize you for delays caused by us.

Contact Us

What happens with Season Pass and Membership Add-Ons?

Season Pass and Membership add-ons will be extended in the same way we extend your Season Pass or Membership. See above for details.

What are you doing for Season Pass Holders?

Thank you for being a 2020 Season Pass Holder! It’s important to us that we provide you with all of the value you paid for. As such, we have decided to extend your 2020 Season Pass until the end of 2021. There is nothing you need to do — your current card will continue to function until the end of the 2021 Season.

How do I cancel my Membership?

If you’ve already made your first 12 payments (or are about to make your 12th payment) you can submit a cancellation request at any time. Just visit our Cancellation Portal and you can do the whole thing electronically.

Who is eligible for this upgrade offer?

The offer is open to all Members who purchased or upgraded their Membership before October 1, 2020.

Members must continue to make payments without pausing until the park re-opens in the spring (or March 2 if the park is open year-round or if the park opens prior to March 2) to receive their free upgrades when the park re-opens in the spring (or March 1, whichever is later).

If you pause (or your Membership is paused) at any time between September 25 and the time the park re-opens in the spring (or March 2 if the park is open year-round or if the park opens prior to March 2) you will not be eligible for a free upgrade.

If I pause my Membership am I eligible for the free upgrade?

Members who continue to make payments without pausing until the park re-opens in the spring (or March 2 if the park is open year-round or if the park opens prior to March 2) will receive their free upgrades when the park re-opens in the spring (or March 1, whichever is later).

If you pause (or your Membership is paused) at any time between September 25 and the time the park re-opens in the spring (or March 2 if the park is open year-round or if the park opens prior to March 2) you will not be eligible for a free upgrade.

Can I pause my Membership?

Yes! It is possible to put your Membership on “Pause” until the park re-opens in the spring (or March 2 if the park is open year-round or if the park opens prior to March 2). When you put your Membership on Pause, we will STOP collecting your Membership payments and they won’t accrue on your account (we won’t make you pay us late for the months that your account is paused). Members who put their accounts on “Pause” will not receive the free upgrade bonus offers or extra time added to the end of their Membership (they will only receive additional time for the months they have paid for). There are no extra fees for pausing your Membership and it only takes a couple of minutes to do.

  • You may pause your Membership through March 1, 2021 or whenever the park reopens (whichever is later).
  • Your Membership will automatically be un-paused on March 2, 2021 or when the park re-opens in 2021 (whichever is later).
  • You will keep any “free” months you are entitled to, which will be added to the end of your Membership.
  • Your account must be current (no unresolved payment defaults) in order to pause.

Pause Your Membership

When will I receive my free upgrade?

Members who continue to make payments without pausing until the park re-opens in the spring (or March 2 if the park is open year-round or if the park opens prior to March 2) will receive their free upgrades when the park re-opens in the spring (or March 1, whichever is later).

If you pause (or your Membership is paused) at any time between September 25 and the time the park re-opens in the spring (or March 1, whichever is later) you will not be eligible for a free upgrade.

What are you doing for Regular and Gold Members?

Regular and Gold Members who haven’t already received a free, permanent upgrade to Gold Plus will receive a free upgrade to Gold Plus if they continue to make their monthly payments until after Six Flags reopens in the spring (or March 2 if the park is open year round or if the park opens prior to March 2).

First and foremost, you will receive one “free” month of Membership for each month Six Flags was closed during the original 2020 Season, rounded up to the nearest month. These months will be added to the end of your Membership. Any Membership add-ons you own and are paying for will also be extended.

With your free, permanent upgrade to Gold Plus Membership, you’ll get:

  • Season Parking
  • Admission to ALL Six Flags theme parks and outdoor waterparks
  • Membership Rewards with 1,000 starter bonus points
  • 20% off most candy and merchandise
  • 25% discount on drink bottles
  • Everyday discounts on food, friend tickets, and more
  • Exclusive Member activities and events
  • See the full list on our website!

Just to be clear: this upgrade is permanent — for as long as you remain a Member.

You do NOT need to take any special action to receive these benefits — your account will automatically be upgraded next spring when Six Flags reopens (or March 2, 2021, whichever is later)

When the theme park reopens, will you keep the self-drive-thru?

To ensure the safety of our guests and maximize on social distancing guidelines, the safari will remain a self-drive-thru experience after the Theme Park resumes operation. We aim to reopen Safari Off Road Adventure in the near future.

Can paused Members un-pause their Memberships to take advantage of the safari? Or other Six Flags parks?

Memberships are linked to a Guest’s home theme park. Once a Membership has been paused, it will not unpause until the theme park has reopened. Billing will not resume until the theme park has opened.

Our Wild Safari Drive-Thru Adventure is free for active Members and Season Pass holders.

If a paused Member would like to take advantage of the new safari experience, daily tickets are available for purchase.

A paused Member will be able to utilize their Membership again for Great Adventure and any other Six Flags theme park once Great Adventure has reopened.

Will the Safari be free to active Members and Season Pass Holders who are currently paying/have paid for their annual passes?

Yes. Admission is free to Six Flags Members, Six Flags Great Adventure and Six Flags Hurricane Harbor New Jersey Season Pass holders. Other Six Flags Season Pass holders not belonging to Six Flags Great Adventure or Hurricane Harbor New Jersey are not valid for the Safari.

Why can’t I roll down my window or feed the animals?

Despite their calm appearance, safari animals are wild animals. They are not trained or domesticated. The may have large teeth and/or claws, and their behavior is unpredictable. We don’t want any guest or animal to become injured. The safari care team maintains a proper diet for each species. Just like your house pet that may become sick from “people food,” the same rule applies for exotic animals. You must keep your windows and doors closed and refrain from touching or feeding the animals. Do not exit the vehicle for any reason.

Why can’t my service or comfort animal ride with me in the car?

Safari animals are wild animals. Their instincts may cause them to become startled, which may accidentally cause serious injury. For this reason and others, no animals are permitted inside guest vehicles.

What happens if there is inclement weather?

The safety of our guests, team members and animals is our top priority. During extreme weather events, such as thunderstorms and high winds, it may become necessary to temporarily suspend safari admission. Once the extreme weather passes, guest entry will resume. Guests inside safari park may be required to shelter in place inside their vehicles. Entrance, exit, and section gates may be closed to limit animal movement. Once the extreme weather passes, gates will be reopened and vehicle movement will resume. We appreciate your cooperation and understanding.

What happens if my car breaks down, overheats, etc. while I’m in the safari?

If your car can still move, please drive to the side of the road (but stay on the roadway) and place your flashers on. If you cannot move your car, just place your flashers on. One of our team members will come to assist you. Do not exit the vehicle for any reason.

Will baboons jump on the cars like in the old days?

No. In 2003, fencing was added along the roadway to separate the baboons from the cars.

How will this experience differ from the prior drive-thru?

The safari was renovated in 2013 for the opening of Safari Off Road Adventure, and some of the sections were redefined. That pathway remains in place, plus, our guests will be able to visit the Baboon Jungle prior to exiting the safari. Camp Aventura will remain closed.

How many cars will be allowed per day?

Several thousand cars can visit the safari each day

What rules will be in place and how will you enforce them?

With COVID-19, safety is a shared responsibility. Our guests must follow a strict set of rules to keep our animals safe, which will be monitored by our Security, Safety, and Animal Care teams along the path. They include:
SLOW – 5 mph speed limit
Maintain space between your car and others
Animals always have the right of way
Remain in your vehicle and on paved roadway at all times
Windows and sun roofs must remain completely closed
Convertible tops must be closed
No pets, including service animals, are permitted inside cars
Do not feed or touch the animals
No smoking or littering
No parking or stopping, other than yielding to animals
All vehicles will be screened by Six Flags Security prior to entering Wild Safari
No items are permitted in pickup truck beds or in vehicles with open storage
Cars, SUVs and consumer pickup trucks only permitted – no buses, RVs, box trucks, commercial vehicles, pickup trucks larger than a consumer pickup allowed
Plan ahead – no restrooms, food, or gasoline available (only portable toilets at entrance and exit)
Enter at your own risk
Guests who violate the rules will be escorted from the park without a refund and may be prosecuted

How long will it take to drive through the safari?

The drive is approximately 5 miles and takes about 1.5 – 2 hours to complete.

What does the Safari experience cost?

Pricing applies per person and varies per day. To get the most up-to-date pricing, please visit the ticketing page to purchase and plan your visit.

How do I know if a date is available to visit?

Dates are color coded on the website calendar to show availability. If there is a specific date you want to visit that is unavailable, you may join the wait list if you choose. Should the date become available, you will be notified by email.

What are the hours of operation?

Operation hours will be 10am-3pm Monday-Friday and 9am-4pm Saturday and Sunday. Opening weekend will be March 20, 2021 and daily operation will begin March 27, 2021. Reservations will be required for all Members, Season Pass holders, and Daily Ticket holders.

Will there be bathroom, snack, gift, or other facilities available?

Upon exiting the Safari, there are indoor restrooms, snacks and merchandise available for purchase.

What new safety protocols will be in place?

At Six Flags, safety is our top priority. Our team has worked tirelessly to develop new safety plans that protect both our team members and our guests.

Six Flags Wild Safari Drive-Thru Adventure is designed to be contact free. Advance reservations are required and tickets must be purchased online, which we can scan through the car glass to limit contact with our guests. By requiring advance reservations, we can regulate the amount of cars visiting the safari each day to ensure proper social distancing and eliminate overcrowding. Reservations allow us to space vehicle arrivals throughout the day.

As a safety precaution, all of our employees will be temperature and health screened each day, and wear masks and gloves where appropriate.

Per current state regulations, no additional services are available. We encourage guests to plan accordingly for restroom breaks, gasoline, and food. Indoor bathrooms are available at the exit.

How I can I find out more about the animals?

During your journey, you can follow along the virtual tour on our website at www.sixflags.com/greatadventure to learn more about 11 sections of the safari, and the animals that reside in each section.

What is the Wild Safari Drive-Thru Adventure?

Six Flags takes you on a self-guided journey (in the safety and privacy of your own car) through 1,200 exotic animals from six continents! You’ll slowly drive through 11 simulated natural habitats seeing animals such as giraffes, rhinos, bears, elephants, tigers, lions, baboons and more!

Animals roam freely in most sections of the safari and can venture right up to your car. All predators are safely kept behind fences but are clearly visible from your car windows.

Safety is our No. 1 priority! Remember that our animals always have the right of way, keep a safe distance between your vehicle and other vehicles, and be sure to yield to our animals. You must keep all windows, sunroofs and doors closed at all times. There is no feeding or petting of our animals. Although they may look docile, these are untrained, wild animals. Do not exit the vehicle for any reason. Any guest who violates our code of conduct will be escorted from the safari without a refund and may be prosecuted. A full list of rules is available below.

Do Memberships need to be renewed each year?

No, you never need to renew your Membership. Your Six Flags Membership will continue until you cancel it. You may cancel your Membership anytime after your first 12 months.

Do Membership come with unlimited admission?

Yes, every type of Membership provides unlimited visits and season parking. In fact, while Season Passes give you unlimited admission to all Six Flags branded theme parks, Members also get unlimited admission to all of the Hurricane Harbor and Six Flags White Water waterparks, and Magic Waters. And a whole bunch of other benefits that are not available to any of our Season Pass Holders.

If I buy a Membership, do I need a Season Pass too?

No. If you sign up for a Six Flags Membership you do not need a Season Pass

Even the lowest level of Membership (Gold Plus) comes with ALL of the benefits of our best Season Pass, including unlimited visits, season parking on every pass, free tickets for friends, and the same discounts Season Pass Holders get. In addition, Members come with a lot more benefits that aren’t available on any of our Season Passes. If you’re looking for the best experience with the most discounts, the best value, and the most unique experiences, a Membership is likely for you.

Does a Membership come with food?

No, Memberships do not come with food.

All levels of Membership offer discounts on food, ranging from 5% off at the Gold Plus level to 50% off at the Diamond Elite level. Members also receive significant discounts on Member Dining Passes, which offer lunch and a snack or lunch, dinner and a snack.

What is the commitment when you buy a Membership?

The minimum commitment for participating in the Six Flags Membership program is 12 months.

After 12 months you can stay in the program as long as you want, or you can submit a cancellation request to end your Membership whenever you want through our online cancellation tool.

Can I use my Membership to visit any Six Flags park?

Memberships may be used to visit all Six Flags branded parks (any theme park with Six Flags in the name); Hurricane Harbor waterparks; Six Flags White Water in Atlanta, GA; the Great Escape and Hurricane Harbor theme park in upstate New York, and La Ronde in Montreal, Canada. It’s about 20 different parks in North America.

How many people are included in a Membership?

Each Membership is valid for just one person. We do not sell “family” Memberships, although we do offer lower prices when you sign up for four or more Memberships at a time.

What is the total cost of Membership?

If you mean how much will you spend on your Membership fees over the “entire life of your Membership,” we really can’t answer that question for you, since after the first 12 months you can keep your Membership going as long as you want.

If what you’re asking is how much your Membership will cost you each month — it will pretty much be the posted price on the website plus tax. We do not charge you a monthly processing fee, nor are there any other hidden charges. If you choose you can sign up for a Dining Plan which will give you lunch and dinner every time you visit, but that is entirely up to you.

Will I be able to change the payment method I have on file?

Yes. At any time you can log into your account and update your payment information. Any changes you make will usually be active immediately. You can access your account anytime from our website.

How will I pay for my Membership each month?

The process is entirely automatic. You’ll sign up with your credit card, debit card or Paypal account and we will automatically charge you every month. We will not send you a monthly bill that you have to pay.

Will you charge me a processing fee every month?

No. You’ll only pay our standard online processing fee once, when you initially sign up. When we charge your credit card for future payments you will not be charged a processing fee.

When do I need to pick up my Membership card?

You can activate your Membership at the park whenever you like. The only requirement is that before you can use your Membership to visit other parks you must first activate it at the park you purchased it from.

Some of our Season Pass promotions have specific requirements about visitiation — for example, to receive a “free upgrade to Gold” you might need to visit the park by a certain date. Memberships do not have requirements like this.

How do security deposits work?

It’s very straightforward. When you sign up for your Membership you can choose to provide us with a security deposit or not. If you do we’ll charge the security deposit to your credit card and hold on to it until you cancel your Membership. If all of your monthly fees are paid up and you’ve essentially lived up to your side of the contract, we’ll return your security deposit to you in whatever fashion you provided it to us.

The vast, vast, vast majority of Members receive their full security deposit back when they cancel.

The only difference between a “security deposit Membership” and a “non-security deposit Membership” is that those who provide security deposits pay a slightly lower monthly fee than those who choose not to provide a security deposit.

What happens after I sign up for a Membership?

You’ll immediately receive vouchers at the end of the transaction you can use to visit the park.
When you get to the park, they’ll let you in and they’ll either provide you with your card and ancillary items or they will send you over to Member Services to pick them up.
You’ll register online at sixflags.com/membership so that you can get to all of your online benefits and keep track of special Member events.
That’s pretty much it! Your Membership will be valid immediately after you complete your initial signup.

When is the best time to sign up for a Membership?

Today is the best day to sign up for a Membership.

OK, maybe not “today.” But there will never be a better day to buy a Membership. Unlike Season Passes which go on sale at various times of the year, we’ve structured our Membership program so that the monthly price is always the lowest it will ever be. As far as we know right now, you will never find a Membership priced lower than it is today (plans could change of course, but we honestly haven’t discussed lowering the price more than it already is. These prices are as low as we feel comfortable with).

With that said, while the price won’t go down, it will definitely go up. We don’t know when. Probably not today or tomorrow, but at some point we will likely raise the price.

Can I buy a Membership from any Six Flags park?

Yes, but bear in mind that you must activate your Membership at the Six Flags park you purchased it from.

Most Membership benefits are valid at all Six Flags and Hurricane Harbor parks. However, a very limited number of Membership benefits (such as free tickets for friends) are only valid at your “home park.” Discounts on food, merchandise, tickets, tours, etc are valid at all parks. If you have a Diamond or Diamond Elite Membership your skip-the-line benefit is usable at any/all Six Flags parks.

What is the difference between a security deposit and non-security deposit Membership?

At the time you sign up for your Membership you can choose to provide us with a security deposit. This is not the same as a down payment: when you pay someone a down payment they keep it — when you provide us with a security deposit we eventually give it back to you (provided that you’ve paid us all of your Membership fees and meet your obligations as described in the Membership agreement). The vast, vast, vast majority of people who choose to provide us with a security deposit get it back when they cancel their Membership.

Members who choose to provide us with a security deposit generally pay less than those who don’t opt to provide us with a security deposit. However, other than the monthly fee being a little different, everything about the security and non-security deposit Memberships are exactly the same.

Will I be charged a processing fee every month?

No, you will not be charged a processing fee every month.

Actually, for Members, if you add-on additional products or upgrade your Membership to a higher level we will not charge you a processing fee for those transactions.

Is there an initiation fee?

There are no signup or initiation fees to join our Membership program if you sign up during this sale.

We do charge online processing fees for purchases made online, however.

Is Membership an add-on to a Season Pass?

No. Membership is a separate pass. When you sign up for a Membership you receive all of the same benefits as a Season Pass, plus a number of additional benefits.

Why do you offer both Season Passes and Memberships?

Season Pass and Membership represent different ways to enjoy the park.

Season Pass Holders are primarily looking for an admission product that lets them visit the park as many times as they like (with a few special perks thrown in) while Members are looking for a “total Six Flags experience” that includes admission, parking, food, merchandise, games and everything else we have to offer.

Tell me in one sentence why I should buy a Membership instead of a Season Pass.

Become a Member if you want admission and parking at every Six Flags and Hurricane Harbor, discounts EVERY time you visit, free upgrades, priority entry, and incredible unique experiences, bonuses and surprises. And special treatment. Plus you get a shiny card that looks WAY prettier than the regular Season Pass card — the Diamond card even has a hologram!

Should I buy a Season Pass or a Membership?

If you think you’ll visit the park at least once this year and at least once next year, then you definitely want to become a Six Flags Member. You will save a ton of money right off the bat off the cost of admission, and depending on which level of Membership you choose, you’ll save a lot of money in park too. You’ll also have a much better time. Only Members can get preferred parking, or unlimited soft drinks, or up to 50% off EVERYTHING they purchase in the park. Season Passes do not receive any of these benefits.

If you’re pretty sure that you only want to visit the park this year (and not next year) and you don’t care about any of the benefits mentioned above, then a Season Pass is likely a better value for you.

Does it matter what Park I buy my Season Pass from? Are my Season Pass benefits valid everywhere?

Yes, it does matter where you purchase your Season Pass. The park from which you purchase a Season Pass is your “home park”. You must pick up your cards at this park before visiting another Six Flags park. Also, your benefits are only valid at your home park. All details concerning your Season Pass benefits are in the Season Portal.

Which Six Flags and Hurricane Harbor parks can I visit with a Six Flags Season Pass or Membership?

All Regular and Gold Season Pass Holders and Members, as well as Gold Plus, Platinum, Diamond and Diamond Elite Members may visit the following parks at no additional admission charge:

La Ronde, Montreal
Six Flags America, Baltimore/Washington DC
Six Flags Darien Lake, Buffalo, New York
Six Flags Discovery Kingdom, Vallejo
Six Flags Fiesta Texas, San Antonio
Six Flags Great Adventure, New Jersey
Six Flags Great America, Chicago
Six Flags Magic Mountain, Los Angeles
Six Flags Mexico, Mexico City
Six Flags New England, Springfield, MA
Six Flags Over Georgia, Atlanta
Six Flags Over Texas, Arlington, between Dallas and Ft. Worth
Six Flags St. Louis
The Great Escape, Lake George, NY
Frontier City, Oklahoma City, Oklahoma
Gold Plus, Platinum, Diamond or Diamond Elite Members may also visit the following water parks:

Six Flags Hurricane Harbor, Arlington, between Dallas and Ft. Worth
Six Flags Hurricane Harbor Concord, California
Six Flags Hurricane Harbor, Los Angeles
Six Flags Hurricane Harbor, New Jersey
Six Flags Hurricane Harbor Phoenix, Arizona
Six Flags Hurricane Harbor Splashtown, Houston, Texas
Six Flags White Water, Atlanta
White Water Bay, Oklahoma City, Oklahoma
Magic Waters, Rockford, Illinois
Two-Park Season Pass Holders may also visit waterparks that are explicitly included with their Two-Park Pass.

Thrill Passes may only be used for admission at the park they are purchased from.

Season Passes may ONLY be used at the Parks explicitly listed above. For example, Season Passes are not valid for admission to White Water Bay at Six Flags Great Escape Lodge & Indoor Water Park. Although discount passes, tickets, and add-ons may be available to allow you to visit other properties, admission is not included as part of your Six Flags Season Pass.

Passes must be picked up/registered on-site at the park they are purchased from. For example, if you buy a Six Flags Over Texas Season Pass you must first visit Six Flags Over Texas to register it and pick up your card before you may use it to visit other Six Flags theme parks.

Unless explicitly indicated, Regular and Gold Season Pass benefits and discounts may only be used at the park they are purchased from. Gold Plus, Platinum, Diamond and Diamond Elite Membership benefits may be used at any participating Six Flags Membership park, subject to availability (see the Membership page for details).

Six Flags Season Passes include admission and Pass Holder benefits at Six Flags Darien Lake and Frontier City, while Memberships include admission and Pass Holder benefits at Six Flags Darien Lake, Frontier City, White Water Bay, Hurricane Harbor Splashtown, Hurricane Harbor Phoenix, and Magic Waters.

Do Memberships have block out dates?

No. There are not admission blockout dates on any of our Memberships.

If I buy a Membership, do I also need to buy a Season Pass?

No. If you sign up for a Six Flags Membership you do not need a Season Pass

Even the lowest level of Membership (Gold Plus) comes with ALL of the benefits of our best Season Pass, including unlimited visits, season parking on every pass, free tickets for friends, and the same discounts Season Pass Holders get. In addition, Members come with a lot more benefits that aren’t available on any of our Season Passes. If you’re looking for the best experience with the most discounts, the best value, and the most unique experiences, a Membership is likely for you.

I already have a Membership. Can I upgrade to a better Membership?

Yes, at any time current Members can upgrade from one Membership level to another. To upgrade, log in to Member Services Online and choose “Upgrade” from the main menu. You’ll be able to upgrade without paying any processing fees and we will cancel your old Membership.

Do Memberships come with unlimited admission and parking?

Yes, every type of Membership provides unlimited visits and season parking.

In fact, while Season Passes give you unlimited admission to all Six Flags branded theme parks, Members also get unlimited admission to all of the Hurricane Harbor and Six Flags White Water waterparks*. And a whole bunch of other benefits that are not available to any of our Season Pass Holders. *White Water Bay located at The Great Escape Lodge is excluded from this benefit.

Do I need to buy 4 Memberships to get unlimited parking?

You do not. Every single Membership comes with Season Parking, no matter how many you buy.

How hard is it to cancel?

Submitting your cancellation request at the end of your initial 12 months is easy.

Unlike some places which make you call during business hours or submit your request in writing, we have an online form you can use to submit your cancellation request 24/7. If you have any trouble submitting your cancellation request, we have online chat during the day or you can call our national Member Service Phone Center and they can help you. Or you can fill out a form and we can help you.

When is the best time of year to sign up for a Membership?

Today is the best day to sign up for a Membership.

OK, maybe not “today.” But there will never be a better day to sign up for Membership. Our Membership prices will remain fairly consistent throughout the year. As far as we know right now, you will never find a Membership priced lower than it is today.

With that said, while the price won’t go down, it will definitely go up. We don’t know when. Probably not today or tomorrow, but at some point we will likely raise the price.

How soon can I use my Membership after I sign up?

Your Membership is activated immediately upon sign-up.

So — if you’re standing in front of the park entrance, and you sign up for a Membership on your phone, immediately after you submit your order you can walk up to the turnstiles and they will let you in (assuming that they can scan the bar code from your phone, which they usually can).

Can I use a Membership during Fright Fest and Holiday in the Park?

Yes! All levels of Six Flags Memberships allow you to visit both Fright Fest and Holiday in the Park an unlimited number of times.

Some levels of Memberships come with extra benefits at Fright Fest and Holiday in the Park. For example, With a Diamond Membership you can visit one haunted house at no additional charge. With a Diamond Elite Membership you can visit ALL of the haunted houses every time you visit at no additional charge. At Holiday in the park, you Diamond and Diamond Elite Members get FREE s’mores.

Is it possible to get a refund on single day tickets?

No. Tickets purchased from our website are non-refundable.

Can I buy tickets at the park?

Yes, we do sell individual tickets (as well as Season Passes and Memberships) at the park. Please note that tickets purchased from our website — especially tickets purchased in advance — usually cost less than tickets at the park.

What if I can’t visit on the date I pre-purchased?

It’s not a problem. If the date you want to visit costs more than what you paid for your ticket, we’ll ask you to pay the difference. If tickets on the date you visit cost less than or the same as the tickets you purchased then you may use them to enter the park. If the date you visit costs less than what you purchased we cannot refund the difference.

What is the different between Any Day Tickets and Dated Discount Tickets?

Any Day tickets may be used any day that the park is open to the general public.

Dated Ticket are exactly the same as Any Day tickets, except that they may only be used on the date you pre-select.

How long are Season Passes valid?

A 2021 Season Pass is valid all of 2021 season, including during Fright Fest and Holiday in the Park.

Is a Season Pass a good value?

If you can picture yourself visiting the park at least two times between now and the end of 2021, a Season Pass is a better value than purchasing individual tickets.

With a Season Pass you’ll receive:

Unlimited visits to park when it is open
Free tickets for friends
Exclusive ride times
Free admission to other Six Flags parks
Hundreds of dollars worth of in-park savings
Lots more — check the product listing
Depending on whatever sale is going on at the time, you may be able to purchase a Season Pass for less than twice the cost of two tickets to the park. Which means that as long as you visit at least twice you will save money vs. buying regular tickets.

What is a Season Pass? Why would I want one?

A 2021 Season Pass is a multi-use admission ticket that allows you to visit the park as many times as you like whenever the park is open. It may be used any beginning on the day it is purchased up until the end of the 2021 operating season (check the park’s operating schedule for details).

In addition to unlimited admission, Season Pass Holders receive a variety of special benefits including discounts on in-park purchases, free tickets for friends, exclusive ride times and more.

Because a Season Pass usually doesn’t cost much more than a single ticket, a Season Pass is worthwhile purchase if you can picture yourself visiting the park at least twice over the course of the year.

How do I process my Season Pass ID?

After you purchase your Season Passes online you will be provided with a printed “voucher” which will give you access to the park. To “process” your Season Pass, just bring this voucher with you to the park. When you get to the turnstiles they will give you instructions depending on the type of pass you purchase (usually it takes just a couple minutes).

If I purchase a pass today when can I use it?

You will be able to use your Season Pass after it’s been processed at the park before the end of the 2021 season.

If I buy a Season Pass at one Six Flags park, can I activate it at another?

No. You must activate your Season Pass at the park you purchased it from. For example, if you purchase a La Ronde Season Pass you cannot use it at any other Six Flags theme parks until you first pick up your Season Pass ID card at La Ronde.

How will I pay for Membership every month?

The process is entirely automatic. You’ll sign up with your credit card, debit card or Paypal account and we will automatically charge you every month. We will not send you a monthly bill that you have to pay.

On what day of the month will you charge my credit card?

We will charge your credit card on the same day each month that you signed up.

So if you signed up for your Membership on June 15, then your next payment will take place July 15, and then August 15.

Is there a down payment?

No, there is no down payment on a Membership.

You can, if you choose, opt to provide us with a security deposit which will lower your monthly Membership fee. However, at the end of your Membership (when you cancel) we will return your security deposit back to you (nobody ever returns a “down payment”) provided that you’re all paid up on your monthly fees and you’ve met the requirements of your Membership agreement (the vast, vast, vast majority of Members receive their security deposit back).

There is no initiation fee for joining the Membership program (unless of course you count our standard processing fee, which gets charged for all online orders, whether you buy tickets, Season Passes or Memberships).

How many payments are there?

There is no set number of payments. You can cancel any time you want after the first 12 months.

Unlike other theme parks which offer payment plans, a Six Flags Membership is a monthly program like the YMCA, your Netflix account, or any of the various other programs that get paid month to month. While there is a 12 month initial commitment, you can cancel any time you like after that.

Does the Membership fee change over time?

Your Membership fee will remain consistent from one month to the next.

We of course reserve the right to raise our monthly fees every once in a while. However we will not raise your fees during your initial 12 month commitment and if we do raise your monthly fee we will give you plenty of notice to cancel (if that is what you want to do).

Our web price for Memberships — that is, the price that new Members pay — is definitely subject to increase over time. Unlike our Season Passes which regularly go on sale at different times of the year, we have already reduced the cost of our Memberships to the lowest possible level and do not plan to have Membership “sales.”

How do I redeem all of my new Membership benefits?

Each benefit is different. Some benefits, like discounts on food, candy and merchandise don’t require any planning at all – just show your card at the register when you place your order or start your transaction and you will be given your discount. Other benefits, like certain upgrades and add-ons, must be purchased online through the Membership portal. In every case the instructions will be clearly laid out for you.

Where can I view all my Membership benefits?

All of your Membership benefits will be displayed in your Membership portal at sixflags.com/members OR you can view them in the Six Flags Mobile App once you register your Membership with the app.

Can I bring friends for free to other parks?

Free friend tickets may only be used at your “home” park (the park where you signed up for your Membership).

Are the discounts on-time-only or every visit?

Unless otherwise specifically indicated, Memberships discounts are valid every time you visit.

Are my Membership benefits valid at every Six Flags park?

Most of your Membership benefits are valid at every participating Six Flags or Hurricane Harbor you visit. See the Membership Guide for details.

Where can I see a list of all of the benefits?

Do Gold Plus Members get any Bring a Friend Free days?

Yes. Gold Plus Members receive all of the same Bring a Friend Free days as Season Pass Holders. As soon as additional discounts or free offers are available, they will be communicated via the park newsletter and in the Membership Portal.

What is a Member Dining Pass?

A Member Dining Pass gives you either lunch and a snack (with a Basic Dining Membership) or lunch, dinner and a snack (with a Deluxe Dining Membership).

How do I buy a Member Dining Pass with my Membership?

Member Dining Plans may only be purchased through the Membership signup process. If you already have a Membership, you may use the “Upgrade” feature in the Online Member Services section to sign up for Member Dining. Please note that Member Dining is not the same as Season Dining — special offers that apply to Season Dining Passes do not apply to Member Dining Passes, and special discounts/offers applicable to Member Dining Passes do not apply to Season Dining Passes.

Can I buy a Season Dining Pass with a Membership?

Members can buy either Season Dining Passes or Member Dining Passes.

Member Dining Passes are available at a discount to Members at the time you sign up for your Membership. If you are contemplating a Member Dining Pass, your best bet is to sign up for your Member Dining Passes at the same time (if you wait until later you will have to go through a complicated process.

You will be asked if you want to sign up for a Member Dining Pass during your Membership signup process.

Season Dining Passes may be added to your Membership at any time. Members do not receive a discount on Season Dining Passes.

How long does a Member Dining Pass last?

Membership Dining Passes have a minimum of commitment of 12 months, and then you can cancel them anytime that you like.

Does everyone in the family need a Membership?

Each individual in your family over the age of two (3 and up) needs to have their own Membership. Memberships are non-transferrable and you can’t share your Membership with someone else. You can, however, use the free friend tickets that come with your Membership to bring friends or family members with you who don’t often visit the park. Be mindful though that some benefits, like skip the line tickets on major rides, are only available to Members and not their guests (there are other special occasions when we will allow your guest to enjoy some of the special amenities you receive).

What are you doing for Diamond Elite Members?

You are among our most important guests, and it is our intention to ensure that you receive much more than your money’s worth from your Six Flags Diamond Elite Membership.

First and foremost, you will receive one “free” month of Membership for each month Six Flags was closed during the original 2020 Season, rounded up to the nearest month. These months will be added to the end of your Membership. Any Membership add-ons you own and are paying for will also be extended.

If you choose to keep paying for your Membership until the park re-opens in the spring (or March 2 if the park is open year-round or if the park opens prior to March 2) you will receive a permanent free upgrade to Diamond Elite VIP — a new, special level of Membership that we have never offered before. With your Diamond Elite VIP Membership you will receive the following (in addition to what you already have):

  • Two additional skip-the-line passes every visit at parks that offer them (so now you’ll have four)
  • One Golden Friend Ticket every year
  • Bonus 1,000 Six Flags Member Rewards points every month
  • Exclusive Diamond Elite: VIP Edition Card

Just to be clear: this upgrade is permanent — for as long as you remain a Member.

You do NOT need to take any special action to receive these benefits — your account will automatically be upgraded next spring when Six Flags reopens (or March 2, 2021, whichever is later)

What are you doing for Diamond Members?

You are among our most important guests, and it is our intention to ensure that you receive much more than your money’s worth from your Six Flags Diamond Membership.

First and foremost, you will receive one “free” month of Membership for each month Six Flags was closed during the original 2020 Season, rounded up to the nearest month. These months will be added to the end of your Membership. Any Membership add-ons you own and are paying for will also be extended.

If you choose to keep paying for your Membership until Six Flags re-opens in the spring (or March 2 if the park is open year-round or if the park opens prior to March 2) you will receive a free upgrade to Diamond Elite until the end of the 2022 season (that’s two years of free upgrade!).

With a free upgrade to Diamond Elite, you’ll get:

  • Priority preferred parking every visit
  • 50% off most candy & merchandise
  • 50% off most food & drinks
  • Two skip-the-line passes every visit
  • Priority waterpark exclusive seating area
  • Free haunted house wristbands during Fright Fest

You do NOT need to take any special action to receive these benefits — your account will automatically be upgraded next spring when Six Flags reopens (or March 2, 2021, whichever is later).

What are you doing for Platinum Members?

You are among our most important guests, and it is our intention to ensure that you receive much more than your money’s worth from your Six Flags Platinum Membership.

First and foremost, you will receive one “free” month of Membership for each month the park was closed during the original 2020 Season, rounded up to the nearest month. These months will be added to the end of your Membership. Any Membership add-ons you own and are paying for will also be extended.

If you choose to keep paying for your Membership until the park re-opens in the spring (or March 2 if the park is open year-round or if the park opens prior to March 2) you will receive a free upgrade to Diamond until the end of the 2022 season (that’s two years of free upgrade!).

With a free upgrade to Diamond, you’ll get:

  • Preferred parking every visit
  • 35% off most candy & merchandise
  • 35% off most food & drinks
  • Two ride photos instead of one
  • One skip-the-line pass every visit
  • Waterpark exclusive seating area
  • Free haunted house during Fright Fest
  • Free s’more during Holiday in the Park

You do NOT need to take any special action to receive these benefits — your account will automatically be upgraded next spring when the park reopens in the spring (or March 2 if the park is open year-round or if the park opens prior to March 2)

What are you doing for Gold Plus Members?

You are among our most important guests, and it is our intention to ensure that you receive much more than your money’s worth from your Six Flags Gold Plus Membership.

First and foremost, you will receive one “free” month of Membership for each month the park was closed during the original 2020 Season, rounded up to the nearest month. These months will be added to the end of your Membership. Any Membership add-ons you own and are paying for will also be extended.

If you choose to keep paying for your Membership until the park re-opens in the spring (or March 2 if the park is open year-round or if the park opens prior to March 2) you will receive a free upgrade to Platinum until the end of the 2022 season (that’s two years of free upgrade!).

With a free upgrade to Platinum, you’ll get:

  • Unlimited free soft drinks
  • 25% off most candy & merchandise
  • 15% off most food & drinks
  • One-time Diamond Preferred parking
  • One-ride, one-time skip the line pass
  • Much more…

You do NOT need to take any special action to receive these benefits — your account will automatically be upgraded next spring when the park reopens (or March 2, 2021, whichever is later)

Once Guests receive the card, do they still have to visit Guest Relations?

Yes, to receive helpful accommodations, they will visit Guest Relations to receive an attraction access pass during each visit. Upon each visit, guests will need to log into their IBCCES portal to access their active Individual Accessibility Card (IAC).

Is a doctor’s note still required at the park?

No – Guests must complete the application at www.accessibilitycard.org. The IBCCES requires doctor’s notes with more detailed information than the note previously supplied to Six Flags. Therefore, any prior doctor’s note would not be applicable to the new IBCCES program.

If I received an Attractions Access Pass in the past, do I still need to apply for the new IBCCES program?

Yes, everyone who wishes to receive helpful accommodations must apply for the card before visiting the RIC.

If I need special accommodations, like an attraction access pass, can I just visit Guest Relations or do I need the card first?

Any guest who wishes to receive helpful accommodations must first apply and receive the card before visiting the Guest Relations.

How often do I have to renew the card?

You must apply annually for a new card. The card lasts for one year and can be used worldwide at any attraction or property that partners with the IBCCES.

Does the card apply only to autism, or to any disability?

The new IBCCES Accessibility Card applies to all cognitive disorders and physical impairments.

Can I still get a one-time courtesy visit (of receiving an attraction access pass) without the card?

All guests must register for the new IBCCES program prior to visiting the RIC for the first time this season. If guests visit the park without the card, they can apply on a smartphone at the park and receive the card immediately once the application has been completed online

What should the doctor’s note include ?

The doctor’s note must include the name of the individual requesting the Attraction Accessibility Pass, doctor’s name, address, phone number and his/her signature on their letter head that includes their medical ID number, along with a statement indicating the guest has a disability or other qualifying impairment that prevents the guest from waiting in a standard queue. Please note that the nature of the disability should not be provided in the doctor’s note. If the disability is of a temporary nature, the doctor’s note should state the time period of the temporary disability as well as that of the functional limitation. A photo identification must be presented at the time of issuances, (for children 12 and under, photo ID of the parent or guardian would be accepted).

What if I don’t have a doctor’s note ?

We sincerely apologize for this inconvenience, however an increasing number of guests are abusing the accessibility system and we want to ensure that we meet the needs of guests with disabilities who cannot wait in lines. We are happy to issue you a courtesy pass for this visit, however a doctor’s note will be required on your next visit to obtain an Attraction Accessibility Pass.

What happened to the Equal Access Pass?

The Equal Access Pass program was completely replaced by the Attraction Access Pass program. The new Attraction Access Pass program is part of our continuing effort to ensure that disabled guests have the best possible experience while visiting our park.

Isn’t your new policy against HIPPA or ADA ?

Our new policy is in full compliance with both HIPPA and the ADA. We will not require you to share the nature of your disability. We only require a signed doctor’s note indicating that your disability or other impairment prevents you from standing in a ride queue for extended periods of time.

If I have a cast, brace on/in a wheelchair do I need doctor’s note since my disability is obviously visible ?

Yes. To ensure fairness, the new policy applies equally to all guests with disabilities or other impairments, whether visible or not. All guests with a disability or other qualifying impairment that prevents them from standing in line for an extended period are required to present a valid doctor’s note in order to receive an Attractions Access Pass. This measure aims to reduce the past abuse of the accessibility system and is necessary considering our employees do not have the expertise to evaluate whether a handicap of any nature causes functional limitations.

Does Six Flags respects its obligations pursuant to the Charter of Human Rights and Freedoms, CQLR c. C-12 towards guests with disabilities ?

The safety and well-being of our guests and employees is our absolute highest priority. This policy was implemented to better serve guests with disabilities and other impairments and ensure they have equal access to our rides and attractions. Our goal is to provide a safe and enjoyable visit for all our guests while accommodating their wide variety of needs.

Do I need to bring a doctor’s note every visit ?

A doctor’s note will only be required for your next visit. We will make a notation in our system for all future visits. Only the nature of the document (e.g. medical attestation, etc), the personal identification information and the name of the employee who did the verification will be recorded in the system. (Remember that guests who request the Attraction Accessibility Pass that do not have a disability or impairment will be in violation of our Guest Code of Conduct and may be subject to civil penalties.)

Do I need to bring a note with me to each Six Flags park I visit?

No. Doctor’s notes will be used online when filling out your IBCCES application and not at the park level. In order to obtain an Attractions Access Pass, guests must complete the one-time application at www.accessibilitycard.org. The IBCCES requires doctor’s notes with more detailed information than the note previously supplied to Six Flags. Therefore, any prior doctor’s note would not be applicable to the new IBCCES program. Once you have obtained an IBCCES card, you can present that to each park that you visit to receive the Attractions Access Pass.

Which hotels are close?

Please see our lodging page for more information.   Learn More

What is the weather like?

The weather varies on a daily basis. Check the weather forecast for Marietta, Georgia as your trip draws near.

What are the best days to visit?

Plan to visit when attendance is lightest. Best bets: weekdays during the summer and weekends in late August through early September.  Sundays are always best bets for a weekend trip.

Is there a place where I can leave my pets?

Six Flags White Water does not offer kennel services.      

Do you offer a Travel Agent discount?

No. However, Group Rates are available for travel related groups through our Group Sales office.

What does my Six Flags White Water admission ticket include?

Your Six Flags White Water admission ticket includes all rides, slides, and attractions.    

Is there a discount for AAA members?

AAA members receive a 10% discount on merchandise purchases of $15 or more.

How much is parking?

Please visit our One-Day Add-Ons page for more information on parking.

Does Six Flags White Water sell gift certificates?

Daily ticket and Season Pass certificates may be purchased online.   

Does Six Flags White Water offer a discount on admission for groups?

Yes, groups of 15 or more people are eligible for a group discount. You may visit the Groups page.

Do you offer rain checks?

Providing a safe environment for your playtime is our primary concern during your visit with us today. Due to the unpredictable nature of the weather and its effect on park safety operations, Six Flags White Water has posted the following weather procedures for the knowledge of our Guests. For Guest safety and the effectiveness of our lifeguard staff, ride operations may be suspended due to heavy rain or severe weather conditions. Ride operations will resume as soon as the weather clears and conditions are safe for playtime again. If ride operations are suspended for more than one continuous hour due to weather, a rain check will be issued to Guests who have a receipt for today’s admission and are exiting the park for the day. Sorry, but rain checks may not be issued after ride operations have resumed.

Do you offer military discounts?

Most military bases offer discounted admission tickets at their MWR/ITR offices. There is also a military discount available at the park ticketing booths at the front of the park.    

Do you offer a non-rider discount?

No, Six Flags White Water is a pay one price facility. Because of the breadth of entertainment offered for all ages, Six Flags maintains the pay-one-price policy for all Guests to enjoy the rides, slides, and other attractions.   

What methods of payment do you accept?

Six Flags White Water now accepts card and mobile payments only. Cash can be converted to a prepaid debit card at one of our cash-to-card kiosks located throughout the park. For more information please visit our Park Services page.

Is there a place to store my belongings inside the park?

Guests may rent lockers each day they visit the Park. The cost is $15, $17 and $20, and lockers are subject to availability. Lockers may not be reserved in advance. All items must be removed from lockers at the end of your visit.  Lockers are located near the Activity Pool, The Rapids, Atlanta Ocean Wavepool, and Buccaneer Bay.

Where can I find information for guests with disabilities?

Visit our guest relations page for information on accessibility at Six Flags White Water. Visit Guest Relations 

What is Six Flags White Water’s alcoholic beverage policy?

No alcoholic beverages are allowed to be brought into Six Flags White Water. Alcoholic beverages purchased in the park may not leave the designated patio of the restaurant location. Excessive consumption of alcohol is cause for ejection from the park, without refund. No one under age 21 is permitted to consume alcoholic beverages and proper identification is required to purchase and/or consume alcoholic beverages at Six Flags White Water. Additionally, consumption of alcoholic beverages is not allowed in Guest parking lots. Guests are prohibited from taking beer or wine purchased in the park out through the front gate, or off the designated patio. 

What happens if it rains?

Providing a safe environment for your playtime is our primary concern during your visit with us today. Due to the unpredictable nature of the weather and its effect on park safety operations, Six Flags White Water has posted the following weather procedures for the knowledge of our Guests. For Guest safety and the effectiveness of our lifeguard staff, ride operations may be suspended due to heavy rain or severe weather conditions. Ride operations will resume as soon as the weather clears and conditions are safe for playtime again. If ride operations are suspended for more than one continuous hour due to weather, a rain check will be issued to Guests who: Have a receipt for today’s admission and are exiting the park for the day. Sorry, but rain checks may not be issued after ride operations have resumed.

What happens if I lose something while at the park?

Claim or report your lost items at Lost Parents Lost and Found located at Guest Relations inside the park. Ride attendants cannot be responsible for articles left on ride platforms. Most loose articles are not allowed on slides, including sunglasses, water shoes, and goggles. Six Flags White Water is not responsible for any lost, stolen or broken items. Items will be retrieved from slide areas when the park closes, and kept at Lost and Found for seven days. For information regarding a lost article, please call (770) 590-4067. 

My family will be visiting. What can we all do together?

There are plenty of rides and activities your family can enjoy together while visiting Six Flags White Water. Stop by Guest Relations for help planning your day at the park and a copy of your Guide to Family Fun at Six Flags White Water. We have even more ideas on our tips for family fun page. 

May I bring my own food and beverages into Six Flags White Water?

Food, beverages, coolers and grills may not be brought into the park. The only food exceptions are for food allergies as described below and infant food, in non-glass jars. Six Flags White Water prohibits the use of grills and open flames in and around the property, including parking lots.

Is smoking permitted in the park?

Six Flags White Water is smoke-free, so smoking is permitted in designated areas only. Please refer to park signs for designated smoking locations or ask a staff member. E-cigarettes may only be used in designated smoking areas. 

How do I re-enter the park if I have to leave for some reason?

Guests who leave the park and plan to return must get their hand stamped before they leave the park at the exit re-entry gate. When Guests return to the park they must enter through the re-entry gate with a proper hand stamp or re-entry will not be allowed. Transferring hand stamps is a violation of Six Flags policies and is strictly forbidden. 

Do you rent strollers and wheelchairs?

Strollers and wheelchairs are not available to rent at Six Flags White Water.

Do you have any suggestions if our party gets separated?

Arrange a meeting place and time, should your party become separated. Although we are unable to page for separated party members, messages can be left for them at Guest Relations. Employees will also bring any children who have been separated from their family or group to Guest Relations. 

Do you have a place for nursing mothers to feed their babies?

Space for baby changing is provided in most restrooms. A private area for nursing mothers is located in First Aid. 

Are pets permitted at Six Flags White Water?

Pets are not permitted in the park, with the exception of service animals.

Are laser pointers permitted at Six Flags White Water?

For the safety of our Guests and employees, laser pointers are not permitted. 

Why did I receive a special online offer via email, but my friend didn’t?

Like many companies, Six Flags occasionally offers discounts to select recipients in an effort to test different marketing offers before rolling out programs to the general public. Unfortunately, system limitations and testing methodologies limit the number of people we can include in our beta tests so we are unable to add participants.

Why can’t I view the online store?

This e-commerce website requires the free Macromedia Flash Player 10. If you do not have the Flash Player 10 you can download the latest version. The minimum recommended screen resolution is 1024 X 768. The minimum recommended connection speed for dial-up modems is 56k.

What is the refund policy?

Tickets, season passes and all vouchers purchased on this site are non-refundable. Please be sure you have selected the correct park, the correct tickets and the correct number of tickets before completing your purchase. Six Flags does not offer cancellations, refunds, rain checks or exchanges. Because Six Flags occasionally offers extra discounts or purchase incentives, pricing on sixflags.com is available as is only at the time the order is placed. Pricing adjustments will not be made for previous orders based on past or future promotions or sale prices.

What if I made a mistake when ordering items from this site?

Please note: Before you make your final purchase, carefully review your selections. We do not offer refunds for any tickets purchased online or at the gate. The ecommerce call center staff cannot process a refund under any circumstances. Our tickets are non-transferable. A ticket purchased for a specific Six Flags branded park is only accepted at that theme park or water park location. Tickets purchased for park special events or concerts are only accepted at the gate for the day of the event.

What if I lose my Print-N-Go Ticket(s)?

If you have lost your tickets, please reprint your tickets by following the instructions in your email receipt. If you do not have an email receipt, please go to the Will Call Booth at the park on the day of your visit where they will be able to look up your order and print your tickets for you. A replacement fee will apply. You will need to bring the following: The credit card used to purchase these tickets. Photo ID. Your email receipt or your order confirmation number. If you do not have your receipt or an order confirmation number, Will Call staff will still be able to look up your order and print your tickets but you must have Photo ID and the credit card that was used to purchase these tickets. A replacement fee will apply.

What if I have an unused season pass from a prior season?

Six Flags White Water Season Passes are only valid for the year they are purchased. We do not offer upgrades from year to year.

What if I have an unused daily ticket that has expired?

Six Flags admission tickets, Bounce Back tickets and internet Print-N-Go tickets cannot be extended past their expiration date. They can, however, be used for a half-price discount on a full price regular admission at the Guest Relations office on your next visit to the park during the season. You will need to visit Guest Relations when you arrive at the park.

What if I cannot print my ticket(s)?

Check to make sure your printer is plugged in, properly connected and turned on. Make sure that all color and black ink cartridges contain ink and are working properly. If you are not sure that you have ink, please print a test page such as an email or a photograph. If you are still unable to print your tickets, please go to the Season Pass Booth at the park on the day of your visit where they will be able to look up your order and print your tickets for you. You will need to bring the following: The credit card used to purchase these tickets. Photo ID. Your email receipt or your order confirmation number. If you do not have your receipt or an order confirmation number, Season Pass staff will still be able to look up your order and print your tickets but you must have Photo ID and the credit card that was used to purchase these tickets. 

I placed an order online, and got a confirmation number, but then I couldn’t print my tickets. What should I do?

You can have your tickets printed for you at the Will Call window located at the front gate. You will need the credit card you used to order the tickets, I.D., and your order confirmation number.

I cannot purchase Season Passes online because I do not live within 300 miles of the park. What should I do?

Our online system requires that the billing address for the purchase be within 300-mile radius of the park. If you live outside that radius and need to purchase Season Passes, we can process your season pass order from fax or mail. You must have your season pass ordered online or at the park.

I can’t complete the order because I don’t know all of the information about the season passholder. What should I do?

You must have all of the information necessary to complete the order. If you do not have all of the information, you may purchase a season pass directly from the park.

I am having a problem with my online ticket order. What should I do?

Please contact Technical Support by telephone at 407-261-4290.

How do I print my tickets at home?

Print-N-Go technology allows you to print your tickets from your computer printer and use those tickets at the park. Skip the ticket booth. Go straight to the gate! You must assign the name of the ticket holder to each Print-N-Go ticket before printing your tickets. You will be asked to register each ticket after the purchase is complete by clicking on the Print-N-Go logo on the order confirmation screen. If you do not know the name of the person(s) who will use the ticket(s), please wait to print the ticket(s). For security reasons, including deterring online fraud, each guest must show photo ID at the turnstiles matching the name that is printed on the ticket. Only young children without Student ID will be allowed entry without ID.

How can I purchase more than 10 Season Passes?

To order more than 10 Season Passes, please call (770) 739-3430.

How can I look up my receipt or reprint my Print-N-Go order?

To look up your receipt, enter the last four digits of your credit card number and your 10-digit telephone number. Once your receipt is shown, you can click the link to reprint your Print-N-Go order.

How can I call Customer Support?

We provide 24×7 technical support for our online store at (407) 261-4290. Our eCommerce technical support team can ONLY help you complete a purchase and CANNOT provide ANY assistance with Memberships, refunds, events or park merchandise (if you ask them to help with anything other than online purchases they will ask you to contact the park directly).

If you need to contact us about your Membership, please visit sixflags.com/membership. If you need assistance with anything else, please visit our Contact Us page.

Does my child need a Season Pass or ticket?

Children two years old and younger receive free admission to White Water. A guest does not need a season pass until they turn three years old. Once your child is three years old, the price is the same as the other passes. If your two-year old is going to turn three during the season, then we recommend buying the pass now, as it is usually cheaper than it will be later in the season.

Do tickets have an expiration date?

Date specific tickets are valid only on the specific dates shown. Tickets and season passes without specific dates are valid during the current operating season.

Can I pick up my order at the park?

A "will call" option is not available at this time. However, for Print-N-Go tickets only, if you are unable to print your tickets, please go to the Will Call Booth at the park on the day of your visit where they will be able to look up your order and print your tickets for you. A replacement fee will apply. You will need to bring the following: The credit card used to purchase these tickets, your Photo ID and your email receipt or order confirmation. If you do not have your receipt or an order confirmation number, Will Call staff will still be able to look up your order and print your tickets but you must have Photo ID and the credit card that was used to purchase these tickets. A replacement fee will apply.

Where can I get a map of the park?

The Six Flags mobile app provides guests with an interactive map of the park. The park map can also be viewed on the Park Map page of our website. Six Flags White Water does not offer paper maps at the park.

Mobile App

Park Map

When does the park open?

View our operating calendar for days and hours of operation. View Calendar

What types of jobs does Six Flags White Water offer and how do I apply?

Six Flags White Water has positions in various departments, and you may find this information and apply online. Visit Jobs Page

What special events are planned for this year?

Visit our events calendar for upcoming events. We add events throughout the season, so be sure to check back often.

What kinds of food does the park have?

From hamburgers and fries to chicken wings or pizza, there are eateries for every taste conveniently located throughout the park. Salads are available, plus delicious treats such as funnel cakes and ice cream. Six Flags White Water proudly serves Coca-Cola® products throughout the park for your enjoyment as well. View our Dining page for a list of dining options. Visit Dining Page

What is the mailing address and phone number?

Six Flags White Water 250 Cobb Pkwy N Marietta, GA 30062 (770) 424-9283

What is the email newsletter and how do I receive it?

The email newsletter, In The Loop, is sent several times a month with updates on special events and discounts.  Be sure to join In The Loop to have the latest news, great offers and other specials delivered to your inbox.

Join now !

What are the operating hours?

For more information, see our park calendar. View Calendar

What are the current ticket prices?

Six Flags White Water offers a variety of ticket combinations. See our tickets page for information and prices on daily admission, season passes and other options.

Tickets Page

How do I get information about Six Flags White Water and the area?

You may visit the various pages on the website to find information on all of our rides, shows and attractions, as well as local lodging.  For information about the Atlanta area, visit Atlanta.net.  

Can I bring my selfie stick or monopod into the park?

Selfie sticks, monopods, and similar items are not allowed inside Six Flags parks.

What ride restrictions are there?

Typical safety restrictions include height requirements, health and safety advisories, and accessibility guidelines. These restrictions are listed on the specific ride pages throughout our Web site, and on signs posted at each slide and attraction.  

What are the most popular slides for thrill-seekers?

Six Flags White Water features some of the most intense water slides in the country.  From our all-new 9-story free fall Capsule Slide: Divebomber, to the massive Tornado, there are plenty of thrills to conquer.  Visit our Thrill Rides Page for more details.

How many slides does Six Flags White Water have?

We have over 30 slides available at our park. For a complete listing, including height requirements, please visit our Rides page.

Are there rides for small children to enjoy?

Six Flags White Water has three areas designed specifically for our pint-sized guests.  Check out our Kid’s Rides page for a complete list and descriptions.

Which hotels are close?

Please see our lodging page for more information.

View Lodging Page

What is the weather like?

The weather varies on a daily basis. We recommend you bring a jacket or sweatshirt for cool mornings and evenings. Store it in the park’s lockers.

What are the best days to visit?

Plan to visit when attendance is lightest. Best bets: Weekdays during the summer and any regular operating day during the months of April, May, September and October.

Is there a place where I can leave my pets?

Daily kennel facilities are a free service provided to our Guests. Park-a-Pet is located in the parking lot area, just past Toll Plaza. Please see the Toll Plaza Attendant to reserve a kennel for the day. Pets are not allowed inside the park with the exception of service animals. Pets cannot be kept overnight, and must have current vaccinations and registration tags.

What should I do if I can’t print my online tickets?

You can have your tickets printed for you at the Guest Relations building for a nominal fee. You will need the credit card you used to order the tickets, I.D. and your order confirmation number.

What if I have an unused season pass from a prior season?

Six Flags St. Louis Season Passes are only valid for the year they are purchased. We do not offer upgrades from year to year.

What if I have an unused daily ticket that has expired?

Six Flags admission tickets, Bounce Back tickets and internet Print-N-Go tickets cannot be extended past their expiration date. They can, however, be used for a $10 upgrade on a full-price regular admission at the Guest Relations office on your next visit to the park during the current season. You will need to visit Guest Relations when you arrive at the park.

What does my Hurricane Harbor New Jersey admission ticket include?

Your Six Flags St. Louis admission ticket includes all rides, shows and attractions.

Is there a discount for AAA members?

AAA members receive $5 off the general admission with the “Show Your Card and Save” program when presenting your membership card at any of our ticket booths (good for up to six discounted tickets). AAA members also receive a 10% discount on merchandise purchases of $15 or more.

I lost something in the park. What should I do?

Head on over to Lost and Found located near the Front Gate. Ride attendants cannot be responsible for articles left on ride platforms. Please secure all loose articles before boarding. Six Flags is not responsible for any lost, stolen or broken items. Items will be retrieved from ride areas when the park closes and kept at Lost and Found for seven days. Report your lost item online on our Lost & Found information page.

View Lost & Found Page

I am having a problem with my online ticket order. What should I do?

Please contact 636-938-5300 option 1-1-0

How much is parking?

Parking prices can be on our parking page.

View Parking Page

How many people are considered a “group”?

Our normal group is considered 10 or more people. Because our Educational Days are a special event, we do not require a minimum as we understand that some schools may not have enough students to meet that minimum. THE GROUP MINIMUM IS 10+ ON ANY REGULAR OPERATING DAY. If your group totals over 100, please contact ext. 6288 for more information as the following information may not apply to you.

How does our group receive the Tax Exempt rate?

To receive the tax exempt rate, your group must provide a copy of your STATE sales tax exempt letter at the time of purchase. We do accept all states, however please note a federal tax exempt letter will not be accepted. Please make sure your letter specifically says your organization is exempt from paying STATE sales taxes. We do require a copy of the actual letter, not just the tax number. Our auditor requires groups to submit one every year, so even groups who have previously visited must submit their letter. Tax Exemption is not offered when purchasing online.

Does Hurricane Harbor New Jersey sell gift certificates?

Daily ticket, VIP Tours and Season Pass certificates may be purchased online.

Does Six Flags Hurricane Harbor New Jersey offer a discount on admission for groups?

Yes, groups of 15 or more people are eligible for a group discount. You may visit the Groups page.

View Groups Page

Does my child need a Season Pass or ticket?

Children two years old and younger receive free admission to Six Flags St. Louis. A guest does not need a season pass until turning three years old. Once your child is three years old, the price would be the same as the other passes. If your two-year old is going to turn three during the current season, then we recommend buying the pass now, as it is usually cheaper than it will be later in the season.

Do you offer rain checks?

Rides may be closed temporarily during electrical storms, heavy rain, or high winds. Rides will re-open as soon as safe operations can be assured. Refunds or rain checks for inclement weather are not offered.

Do you offer military discounts?

Most military bases offer discounted admission tickets at their MWR/ITR offices.

Do you offer a Travel Agent discount?

No. However, Group Rates are available for travel related groups through our Group Sales office.

Do you offer a non-rider discount?

No, Six Flags is a pay one price facility. Because of the breadth of entertainment offered for all ages, Six Flags maintains the pay-one-price policy for all Guests to enjoy the rides, slides, shows, and other entertainment.

Can I wait and pay for my tickets when I get to the park?

No; all cash group orders are pre-paid and must be paid in full before we can process your order. We do have a walk-up group rate, however it is more costly. No chaperone tickets or discounted parking are offered with the walk-up group rate.

Besides cash, what other forms of payment does Hurricane Harbor New Jersey accept?

Six Flags St. Louis accepts Discover, Mastercard, Visa and American Express credit cards. 

Are there any other fees I should know about?

There is a one-time processing fee added on to your entire order (not per ticket), both online and via order form.

Where can I find information for guests with disabilities?

Visit our guest with disabilities page for information on accessibility at Six Flags St. Louis.

View Guest With Disabilities Page

What is The Flash Pass and how does it work?

THE FLASH Pass is a ride reservation system. Learn more about FLASH Pass.

Learn About THE FLASH Pass

What is Six Flags St. Louis’s alcoholic beverage policy?

No alcoholic beverages are allowed to be brought into Six Flags Parks. Alcoholic beverages purchased in the park may not leave the premises. Excessive consumption of alcohol is cause for ejection from the park without refund. No one under age 21 is permitted to consume alcoholic beverages and proper identification is required to purchase and/or consume alcoholic beverages at Six Flags St. Louis. Guests are prohibited from taking beer purchased in the park out through the front gate.

What happens if it rains?

The park contains all types of activities, many of which are not dependent upon good weather, including indoor shows, games and arcades. While some rides and shows may close due to rain or wind, these rides and shows are opened as soon as the weather clears. Refunds and rainchecks are not offered.

What happens if I lose something while at the park?

Claim or report your lost items at Lost Parents/Lost and Found located at Guest Relations located at the main gate. Ride attendants cannot be responsible for articles left on ride platforms. Please secure all loose articles before boarding. Six Flags is not responsible for any lost, stolen or broken items. Items will be retrieved from ride areas when the park closes and kept at Lost and Found for seven days. For information regarding a lost article, please go to www.chargerback.com  for assistance.

My family will be visiting. What can we all do together?

There are plenty of rides and activities your family can enjoy together while visiting Six Flags St. Louis. Stop by Guest Relations for help planning your day at the park and a copy of your Guide to Family Fun at Six Flags St. Louis. We have even more ideas on our tips for family fun page.

View Tips for Family Fun Page

May I bring my own food and beverages into Six Flags St. Louis?

No outside food, beverages or coolers are allowed to be brought into Six Flags St. Louis. However, exceptions are made for Guests with special dietary needs to include food allergies and baby food/formula. Guest should contact Park Security or Guest Relations when they arrive at the Park for approval to bring in special dietary foods. The special dietary food containers will be marked and dated to clearly show that they have been approved for entry into the park. Please note: grilling and/or open flames are strictly prohibited on park property (including the parking lot).

Is there a place to store my belongings inside the park?

Electronic, PIN CODE Access, lockers are available for rent in the Main Gate Area. Subject to availability.Lockers accept both dollar bills and credit cards.Water park lockers close when the water park closes, which is before the theme park. All items must be removed at this time, or the key deposit will be forfeited.

Is smoking permitted in the park?

Six Flags is smoke-free, so smoking is permitted in designated areas only. E-cigarettes may only be used in designated smoking areas. Please refer to park signs for designated smoking locations or ask a staff member.

How do I re-enter the park if I have to leave for some reason?

Guests who leave the park and plan to return must get their hand stamped before they leave the park at the exit/re-entry gate. When a guest returns with a proper hand stamp they can re-enter at any open lane. Transferring hand stamps is a violation of Six Flags policies and is strictly forbidden.

Does Hurricane Harbor New Jersey have a dress code?

In keeping with our family-friendly atmosphere, and for health and safety reasons, Six Flags strictly enforces a dress code. Proper attire must be worn in the park at all times, including shirts and appropriate footwear. Clothing with rude, vulgar or offensive language or graphics is not permitted at any time (shirts cannot be turned inside out as a solution). Bathing suits may be worn only in the water park area. Park admission may be denied if clothing is deemed by management to be inappropriate.

Do you rent strollers and wheelchairs?

A limited number of strollers, wheelchairs and electronic convenience vehicles may be rented at Palace Rentals. They are provided on a first-come, first-serve basis, so plan to arrive early.

Do you have any suggestions if our party gets separated?

Arrange a meeting place and time should your party become separated. Although we are unable to page for separated party members, messages can be left for them at Lost Parents and Guest Relations. We have a Lost Parents Center where our employees will take children who have been separated from their family or group.

Are pets permitted at Six Flags St. Louis?

Pets are not permitted in the park, with the exception of service animals. Daily kennel facilities are a free service provided to our Guests. Park-a-Pet is located in the parking lot area, just past Toll Plaza. Please see the Toll Plaza Attendant to reserve a kennel for the day.

Are laser pointers permitted at Six Flags St. Louis?

For the safety of our Guests and employees, laser pointers are not permitted.

Why did I receive a special online offer via email, but my friend didn’t?

Like many companies, Six Flags occasionally offers discounts to select recipients in an effort to test different marketing offers before rolling out programs to the general public. Unfortunately, system limitations and testing methodologies limit the number of people we can include in our beta tests so we are unable to add participants.

What is the refund policy?

Tickets, season passes and all vouchers purchased on this site are

non-refundable. Please be sure you have selected the correct park, the correct tickets and the correct number of tickets before completing your purchase.

Six Flags does not offer cancellations, refunds, rain checks or exchanges. Because Six Flags occasionally offers extra discounts or purchase incentives, pricing on sixflags.com is available as is only at the time the order is placed. Pricing adjustments will not be made for previous orders based on past or future promotions or sale prices.

What if I made a mistake when ordering items from this site?

Please note:

Before you make your final purchase, carefully review your selections. We do not offer refunds for any tickets purchased online or at the gate.

The ecommerce call center staff cannot process a refund under any circumstances.

Our tickets are non-transferable. A ticket purchased for a specific Six Flags branded park is only accepted at that theme park or water park location.

Tickets purchased for park special events or concerts are only accepted at the gate for the day of the event.

What if I lose my Print-N-Go Ticket(s)?

If you have lost your tickets, please reprint your tickets by following the instructions in your email receipt. If you do not have an email receipt, please go to the Guest Relations Booth at the park on the day of your visit where they will be able to look up your order and print your tickets for you. A replacement fee will apply.

You will need to bring the following:

The credit card used to purchase these tickets.

Photo ID.

Your email receipt or your order confirmation number.

If you do not have your receipt or an order confirmation number, Guest Relations staff will still be able to look up your order and print your tickets but you must have Photo ID and the credit card that was used to purchase these tickets. A replacement fee will apply.

What if I cannot print my ticket(s)?

Check to make sure your printer is plugged in, properly connected and turned on.

Make sure that all color and black ink cartridges contain ink and are working properly.

If you are not sure that you have ink, please print a test page such as an email or a photograph.

If you are still unable to print your tickets, please go to the Guest Relations Booth at the park on the day of your visit where they will be able to look up your order and print your tickets for you. A replacement fee will apply.

You will need to bring the following:

The credit card used to purchase these tickets.

Photo ID.

Your email receipt or your order confirmation number.

If you do not have your receipt or an order confirmation number, Guest Relations staff will still be able to look up your order and print your tickets but you must have Photo ID and the credit card that was used to purchase these tickets. A replacement fee will apply.

Why can’t I view the online store?

This e-commerce website requires the free Macromedia Flash Player 10. If you do not have the Flash Player 10 and wish to download the latest version, or you are unsure what version of Flash you are currently using, please click here. The minimum recommended screen resolution is 1024 X 768. The minimum recommended connection speed for dial-up modems is 56k.

I can’t complete the order because I don’t know all of the information about the season passholder. What should I do?

You must have all of the information necessary to complete the order. If you do not have all of the information, you may purchase a season pass directly from the park.

How do I print my tickets at home?

Print-N-Go technology allows you to print your tickets from your computer printer and use those tickets at the park. Skip the ticket booth. Go straight to the gate!

You must assign the name of the ticket holder to each Print-N-Go ticket before printing your tickets.

You will be asked to register each ticket after the purchase is complete by clicking on the Print-N-Go logo on the order confirmation screen.

If you do not know the name of the person(s) who will use the ticket(s), please wait to print the ticket(s).

For security reasons, including deterring online fraud, each guest must show photo ID at the turnstiles matching the name that is printed on the ticket. Only young children without Student ID will be allowed entry without ID.

How do I get my season passholder coupon book?

View your e-coupons here

How can I purchase more than 10 Season Passes?

To order more than 10 Season Passes, please call (636) 938-5300 x6600. 

How can I look up my receipt or reprint my Print-N-Go order?

To look up your receipt, enter your email address and your 10-digit telephone number. Once your receipt is shown, you can click the link to reprint your Print-N-Go order.

How can I call Customer Support?

We provide 24×7 technical support for our online store at (407) 261-4290. Our eCommerce technical support team can ONLY help you complete a purchase and CANNOT provide ANY assistance with Memberships, refunds, events or park merchandise (if you ask them to help with anything other than online purchases they will ask you to contact the park directly).

If you need to contact us about your Membership, please visit sixflags.com/membership . If you need assistance with anything else, please visit our Contact Us.

Do tickets have an expiration date?

Date specific tickets are valid only on the specific dates shown. Tickets and season passes without specific dates are valid during the current operating season.

Can I pick up my order at the park?

A “will call” option is not available at this time. However, for Print-N-Go tickets only, if you are unable to print your tickets, please go to the Guest Relations Booth at the park on the day of your visit where they will be able to look up your order and print your tickets for you. A replacement fee will apply. You will need to bring the following:

The credit card used to purchase these tickets.

Photo ID

Your email receipt or your order confirmation number.

If you do not have your receipt or an order confirmation number, Guest Relations staff will still be able to look up your order and print your tickets, but you must have Photo ID and the credit card that was used to purchase these tickets. A replacement fee will apply.

Where can I get a map of the park?

Our park map is available online.

View Park Map

When does the park open?

Click here for the operating calendar.

View Operating Calendar

What types of jobs does Hurricane Harbor New Jersey offer and how do I apply?

Six Flags St. Louis has positions in various departments, and you may find this information and apply online.

View Jobs

What special events are planned for this year?

Visit our special events page for upcoming events. We add performances throughout the season, so be sure to check back often.

View Event Page

What kinds of food does the park have?

From hamburgers and fries to chicken or pizza, there are eateries for every taste conveniently located throughout the park.  Salads are available, plus delicious treats such as funnel cakes and ice cream. Six Flags St. Louis proudly serves Coca-Cola products throughout the park for your enjoyment as well.  Check out our food listing page.

View Dining Page

What is the mailing address and phone number?

Six Flags St. Louis

P. O. Box 60

Eureka, MO 63025

636-938-5300

What is the email newsletter and how do I receive it?

The email newsletter, In The Loop, is sent several times a month with updates on special events and discounts.  Be sure to join In The Loop to have the latest news, great offers and other specials delivered to your inbox. Join now!

Sign Up For eNewsletter  

What if I don’t like roller coasters? Are there other things to do?

There is no shortage of fun during Grad-Nite! We have a DJ-hosted dance areas plus interactive games and activities around the park to keep you busy.

What concerts are planned for this year?

Great concerts are held throughout the season. Visit our events page for current concert listings, and check back throughout the season, as we continuously add performances to our lineup.

View Event Page

What are the operating hours?

For more information, see our park calendar.

View Park Calendar

What are the Grad Nite park hours?

Grad Nite starts at 10:00pm and ends at 4:00am. With the VIP and Extreme Grad Nite packages, you can enter the park at 9:00pm for Exclusive Ride Time!

What are the current ticket prices?

Six Flags St. Louis offers a variety of ticket combinations. See our tickets page for information and prices on daily admission, season passes and other options.

View Ticket Page

Is there a dress code for Grad Nite?

Yes. We don’t require black tie and formals, but you should definitely dress comfortably. Make sure to check the weather too! A light jacket may be a good idea. Additionally, all schools must adhere to their school’s dress code policies and must meet, at minimum, Six Flags St. Louis standard park dress code.

Is the entire park open on Grad Nite?

Hurricane Harbor waterpark, water rides, and children’s areas will not be open. But that still leaves you with coasters and tons of other thrilling rides to ride all night long!

Is Grad Nite a general public mix-in event?

No. Grad Nite is not open to the public. It’s a private event held exclusively for graduates and chaperones and only registered schools who have pre-paid will be allowed entry.

How do I get information about Hurricane Harbor New Jersey and the area?

You may visit the various pages on the website to find information on all of our rides, shows and attractions, as well as local lodging near Six Flags

View Lodging Page

Does Hurricane Harbor New Jersey have live shows?

Nothing provides more lasting memories than a great show, especially when shared with friends and family. That’s why, in addition to the most thrilling rides on the planet, you’ll find a wide variety of top-shelf entertainment right here at the park. From Shows, to Characters, this is the kind of entertainment you’ll be talking about for years to come. For shows, please visit our entertainment page or event page.

View Entertainment Page

View Event Page

Can I bring my selfie stick or monopod into the park?

Selfie sticks, monopods, and similar items are not allowed inside Six Flags parks.

What ride restrictions are there?

Typical safety restrictions include height requirements, health and safety advisories, and accessibility guidelines. These restrictions are listed on the specific ride pages throughout our Web site, and on signs posted at each ride.

View Ride Page

What is your loose article policy?

Loose articles are not permitted on most rides and should be left with non-riders or secured in lockers. Six Flags and its employees are not responsible for lost or stolen items. Loose articles of any kind (including but not limited to purses, backpacks, and beverage containers) may not be taken past the queue entrance and cannot be left on the load/unload platform of the following rides: Pandemonium; BATMAN The Ride; American Thunder; The Boss, and Mine Train. Cell phones, pagers, or other small items must be secured in cargo pockets, zippered jacket pockets, or waist packs. All loose articles which cannot be secured must be left in a locker or with a non-rider prior to entering the queue line. 

What is The Flash Pass and how does it work?

THE FLASH Pass is a ride reservation system.

Learn About THE FLASH Pass 

What is Six Flags St. Louis’s oldest existing roller coaster?

The Runaway Mine Train opened in 1971.

What is considered exceptional size where rides are concerned?

Safety is our number one priority. Guests with certain body proportions, height and/or weight may not be able to participate on certain rides if the safety restraints will not operate as designed. Specific ride information is available at the ride and at Guest Relations.

What are the height requirements for the roller coasters?

The height requirements vary for each roller coaster. The requirements are listed on the specific ride pages on our website, in the Park Map & Guide you receive at the park, as well as at each ride and are subject to change at any time for your safety.

View Ride Page

Some rides require that a child be accompanied by an adult or responsible person. How are these defined?

Please refer to specific guidelines posted at the entrance of every ride.

How tall is Six Flags St. Louis’s tallest roller coaster?

The Boss – 122 feet, Batman The Ride – 105 feet, Ninja – 110 feet, Mr. Freeze – 226 feet, Pandemonium – 52.5 feet, Screamin' Eagle – 110 feet, Boomerang – 125 feet

How many roller coasters does Hurricane Harbor New Jersey have?

A total of 9 roller coasters are located in the Theme Park.  Batman The Ride, Boomerang, Screamin’ Eagle, The Boss, Ninja, Mr. Freeze, Pandemonium, American Thunder and River King Mine Train.  Check out the All Rides Page of this site for a complete list of rides.

View All Rides

How many rides does Hurricane Harbor New Jersey have?

A total of 35 rides are located in the Theme Park, 9 water rides in Hurricane Harbor Water Park and 3 attractions including Dragon’s Wing, Turbo Bungy, Speed-O-Drome Thrill Carts.  Visit our all rides page for a complete listing.

View All Rides 

How fast is Six Flags St. Louis’s fastest roller coaster?

Mr. Freeze – 70 mph, The Boss – 66.3 mph, Ninja – 65 mph, Screamin' Eagle – 62 mph, American Thunder – 50 mph, Batman The Ride – 50 mph, Pandemonium – 31 mph, Boomerang – 50 mph

Are there rides for small children to enjoy?

Six Flags St. Louis is home to some of the most exciting family rides that your pint-sized ones will enjoy! For more information, please visit our kids page.View Kids Page

Are there restrictions for guests with prosthetic devices?

There are restrictions on certain rides, depending on the prosthetic device. Please visit Guest Relations to pick up our ADA Guide.

Are there restrictions for guests with casts?

Restrictions regarding casts vary by ride and attraction.  For information specific to the rides and attractions, please refer to the Safety and Accessibility Guide.  The Safety and Accessibility Guide is available online or you may pick a copy up at Guest Relations.

View Guest Relations Page

HOUWP Refund

All ticket purchases are final – NO EXCHANGES OR REFUNDS.

HOUWP Store Belongings

Lockers are available next to Ocean Breeze Café. Cash and credit cards are accepted for all day long rentals.

Locker pricing $10.00 & $15.00 and $25.00.

HOUWP Smoking

SplashTown is a smoke-free environment. Smoking is permitted only in the private picnic areas and outside the park’s front gate.

HOUWP Rain

In the event of rain, Wet ‘n’ Wild SplashTown attractions will remain open. If there is severe weather or lightning in the area, guests will be asked to exit the water until the weather passes. In the event weather conditions cause all of the rides to close for a continuous 2 hours, and if you are leaving for the day, a raincheck will be issued for admission in the same operating season.

To receive a raincheck, please present your same day receipt of purchase to the Guest Relations office located at the main entrance. Season Pass holders are not eligible for a raincheck. Once rides reopen, rainchecks will no longer be issued. Rainchecks will not be issued due to weather if the park closes for the day during the last 60 minutes of the park operation. Sorry, but we do not offer refunds.

HOUWP Nursing Mothers

Changing facilities for small children are located in park restrooms and changing rooms. Diapers may be purchased at the Beach Shop located towards the front gate.

HOUWP Lost & Found

For lost items visit Guest Relations at the front gate.

HOUWP Food & Beverage

SplashTown does not allow food or beverages to be brought into the park and storage facilities are not available. You are allowed to bring in a soft sided cooler filled with bottled water. If you have brought picnic items to the park today, you will need to leave them in your vehicle. Feel free to picnic at your vehicle. A limited number of picnic tables are available outside the parks Main Gate. Please no outdoor cooking or alcohol.

HOUWP Printing Tickets

Tickets can be printed from your computer’s printer taken straight to the gate at the venue, you will be asked to register each ticket after the purchase is complete. You may register each ticket by clicking on the “Register and Print” button on the order confirmation screen or your email receipt. Tickets already marked with “Guest” do not need to be registered individually, the venue has designated these ticket types to not require registration.

If you do not know the name of the person(s) who will use the ticket(s) at time of purchase:

You may wait to print order until you can properly register all the names from your email receipt.

You may select to print tickets individually, printing only the tickets you have registered with a name.

HOUWP Mobile Purchase

1. Tap the “Buy tickets” button on the Home Screen.2. Tap the Menu button in the top left to see more options.3. Select the desired tickets and quantities, confirm your total and enter your billing information. Your ticket will populate directly on your mobile device!4. Scroll down to see each ticket barcode if you purchased multiple tickets in the same transaction.

HOUWP How to Buy

When you first enter the store you will be presented with a display of available tickets. You can view a description of the ticket by clicking on Buy Now. If you wish to purchase the ticket, select the quantity and add to cart.

HOUWP Error

If you receive an error when trying to add an item to your cart, please select the refresh icon on your screen and try again.

HOUWP Confirmation Email

If you just purchased the ticket online, please allow a few minutes for the email to be sent to your inbox. After a few minutes, if the email has not arrived, check the Spam folder. If the receipt confirmation email is not there, it can be retrieved from the store. Click the Menu on the top left and go down to Order Lookup. From there, enter the email address and phone number used at the time of purchase and click Search. Select your order from the Order History results. Here you can view your receipt or your tickets. If you are in need of further assistance, please contact the technical support hotline at 407.261.4285 who can confirm your order details and re-send the receipt email.

HOUWP Billing Address Error

The billing address must be entered the same as your bank or credit card company has on file. If you recently moved, consider trying your former address in the payment information fields.

What is the Mailing Address and Phone Number?

21300 Interstate 45 North Spring, Texas 77373 (218) 355-3300

HOUWP Special Events

Visit our events calendar for upcoming events. We add events throughout the season, so be sure to check back often.

HOUWP Park Opening

View our operating calendar for days and hours of operation.View Calendar

HOUWP Park Information

You may visit the various pages on the website to find information on all of our rides, shows and attractions, as well as local lodging. For information about the Houstonarea, visit https://www.visithoustontexas.com/.

HOUWP jobs

Splashtown has positions in various departments, and you may find this information and apply online.Visit Jobs Page

HOUWP Hours FAQ

For more Information, see our park calendar.<a class=”faqbutton” href=”https://www.sixflags.com/splashtown/events/all” target=”_blank”>View Calendar</a>

HOUWP Ride Restrictions

Typical safety restrictions include height requirements, health and safety advisories, and accessibility guidelines. These restrictions are listed on the specific ride pages throughout our Web site, and on signs posted at each slide and attraction.

HOUWP How Many Rides

SplashTown has 17 rides available at our park. For a complete listing, including height requirements, please visit our Rides page.

HOUW Kids Rides

SplashTown has two areas designed specifically for our pint-sized guests. Check out our Kid’s Rides page for a complete list and descriptions.

Which hotels are close?

Please see our lodging page for more information. Learn More

What is the weather like?

Texas summers can be warm so make sure to wear your sunscreen and drink lots of fluids.

What are the best days to visit?

Plan to visit when attendance is lightest. Best bets: Weekdays during the summer and any regular operating day during the months of April, May and September. Don’t miss Holiday In The Park in November and December.

Is there a place where I can leave my pets?

Pets are not permitted in the park, with the exception of service animals. Dogs and cats may be boarded in our climate controlled kennel for free. The kennel is located adjacent to the picnic area.

What should I do if I have an issue with my online ticket order?

Please contact Six Flags Online Technical Support at (407) 261-4290.

What should I do if I can’t print my online tickets?

You can have your tickets printed for you at the Ticket Issues Booth. You will need the credit card you used to order the tickets, I.D. and your order confirmation number.

What methods of payment does Six Flags Over Texas accept?

Six Flags Over Texas only accepts card and mobile payments at all in-park locations including restaurants, retail stores, games, ticket windows, and all parking toll booths. No card? No problem! Visit one of our kiosks in the park to take advantage of the cash-to-a-card program, which allows you to convert your cash to a prepaid debit card. Not only can you use this card throughout your visit, feel free to use leftover funds anywhere in the U.S. where VISA is accepted.

Switching to card and mobile payments means there’s more options! You can pay for purchases using a VISA, Mastercard, American Express, Discover, any debit card, or Apple Pay and Google Pay.

What if I have an unused season pass from a prior season?

Season passes can only be used during the season they were purchased.  No refunds or exchanges.

What if I have an unused daily ticket that has expired?

Tickets are only valid for the year and park in which they were issued. No refunds or exchanges.

What does my Six Flags Over Texas admission ticket include?

With your Six Flags Over Texas admission ticket you are able to ride awesome rides like Titan, the New Texas Giant, BATMAN™ The Ride, and so many more, plus be amazed by great LIVE shows. All of this is FREE with your Six Flags Over Texas Admission Ticket. View Tickets Page

Is there a processing fee for group tickets?

There is a one-time $8.99 processing fee per order. Rush charges may apply.

Is there a discount for AAA members?

AAA members receive $5 off the general admission with the "Show Your Card and Save" program when presenting your membership card at any of our ticket booths (good for up to six discounted tickets). AAA members also receive a 10% discount on merchandise purchases of $15 or more. 

I’ve lost my Season Pass card, what can I do?

You must have a valid Season Pass card to enter the park. Your registered Six Flags Over Texas Season Pass can be replaced at Will Call during park operating hours. You can also download the Six Flags Mobile App, where you can load your Season Pass, and store up to 15 passes for family and friends on your phone for easy entry. Download the Six Flags Mobile App here.

How much of a deposit is required for group tickets?

General group tickets do not require a deposit. Requirements may vary for catered picnic programs.

How much is parking?

Visit our Add-Ons page for parking prices. Add-Ons Page

Does Six Flags Over Texas sell gift certificates?

Six Flags Over Texas offers in park “Daffy Dollars” to be used at retail and food locations. These can be purchased by calling the Six Flags Over Texas Ticket Office at 817-607-6150. Also, Meal Vouchers make it easy to eat when everyone craves something different. They also ensure that teens don’t spend their lunch money on games. Vouchers must be purchased ahead of time by calling the Six Flags Over Texas Ticket Office at 817-607-6150, and are good for specific meals at several restaurants, any day of the season. With Print-N-Go tickets, you can purchase admissions online at a discount and give them as a gift good for the entire season.

Does Six Flags Over Texas offer a discount on admission for groups?

Yes, discount tickets are available for groups of 15 or more.  You may visit the Groups page, or call Call (817) 640-8900 ext. 4100 for group information. Don’t forget to call for special large group rates for 100 or more. Annually, we host hundreds of groups from businesses, schools, unions, churches and social organizations. Call one of our catering specialists today to book your memorable event.

Does my child need a Season Pass or ticket?

Children two years old and younger receive free admission to Six Flags Over Texas. A guest does not need a season pass until they turn three years old. Once your child is three years old, the price would be the same as the other passes. If your two-year old is going to turn three during the current season, then we recommend buying the pass now, as it is usually cheaper than it will be later in the season.

Does everyone in my group need to arrive and enter the park at the same time?

The group organizer is responsible for picking up and distributing tickets to group members. Partial orders of tickets cannot be picked up.

Do you offer rain checks?

Rides may be closed temporarily during electrical storms, heavy rain, or high winds. Most restaurants, theaters and shops will remain open. Rides will re-open as soon as safe operations can be assured. Refunds or rain checks for inclement weather are not offered.

Do you offer military discounts?

Most military bases offer discounted admission tickets at their MWR/ITR offices. Six Flags Over Texas also offers a discounted admission at the gate for Military ID holders.

Do you offer a Travel Agent discount?

No. However, Group Rates are available for travel related groups through our Group Sales office.

Do you offer a non-rider discount?

No, Six Flags Over Texas is a pay one price facility. Because of the breadth of entertainment offered for all ages, Six Flags maintains the pay-one-price policy for all Guests to enjoy the rides, slides, shows, and other entertainment.

Can we leave some of our group members’ tickets at Will Call?

We highly recommend that the group organizer distribute park tickets to all group members.

Can students use their Season Passes to enter the park?

Season passes are valid on regular operating days, but may not be valid for private parties (like Senior Nite) and other special events.

What other forms of payment does Six Flags Over Texas accept?

We gladly accept: Discover, Mastercard, Visa and American Express for parking, park admission, in gift shops and at most dining locations. Our online store also accepts PayPal.

Where can I find information for guests with disabilities?

Visit our Guest Relations page for information on accessibility at Six Flags Over Texas. Visit Guest Relations

What is THE FLASH Pass and how does it work?

THE FLASH Pass is an electronic ride reservation system that holds your place in line at the park’s most popular rides while you enjoy other attractions.  Learn more about THE FLASH Pass. Learn More

What is Six Flags Over Texas’ alcoholic beverage policy?

No alcoholic beverages are allowed to be brought into Six Flags Parks. 

What happens if it rains?

Rides may be closed temporarily during electrical storms, heavy rain, or high winds. Rides will reopen as soon as safe operations can be assured. Refunds or rain checks for inclement weather are not offered.

What happens if I lose something while at the park?

Lost and Found is located at the entrance of the park, next to the Ticket Booth. Riders are responsible for any items left on ride platforms. Please secure all loose articles before boarding. Six Flags is not responsible for any lost, stolen or broken items. Items will be retrieved from ride areas when the park closes and kept at Lost and Found. Report your lost item online on our Lost & Found information page. Visit Lost & Found

My family will be visiting. What can we all do together?

There are plenty of rides and activities your family can enjoy together while visiting Six Flags Over Texas. Stop by Guest Relations for help planning your day at the park and to pick up a copy of your Guide to Family Fun at Six Flags Over Texas. We have even more ideas on our Tips for Family Fun page.

May I bring my own food and beverages into Six Flags Over Texas?

No outside food, beverages or coolers are allowed to be brought into Six Flags Over Texas. However, we do offer picnic areas just outside the park which are available for your party to eat outside food.  Exceptions are made for Guests with special religious requirements or dietary needs to include food allergies and baby food/formula. Guest should contact Park Security or Guest Relations when they arrive at the Park for approval to bring in special dietary foods. The special dietary food containers will be marked and dated to clearly show that they have been approved for entry into the park.

Is there a place to store my belongings inside the park?

All-day locker rentals are available in the Main Gate Area next to the turnstiles and by BATMAN™ The Ride, and can be purchased with credit cards.

Is smoking permitted in the park?

Six Flags allows smoking only in areas identified as designated smoking areas. All other areas in the parks are smoke-free, and smoking is strictly prohibited. E-cigarettes may only be used in designated smoking areas. 

I lost something in the park. What should I do?

Head on over to Lost and Found located at the entrance of the park, next to the ticket booth. Ride attendants cannot be responsible for articles left on ride platforms. Please secure all loose articles before boarding. Six Flags is not responsible for any lost, stolen or broken items. Items will be retrieved from ride areas when the park closes and kept at Lost and Found for seven days. Report your lost item online on our Lost & Found information page. Visit Lost & Found

How do I re-enter the park if I have to leave for some reason?

Guests who leave the park and plan to return must get their hand stamped before they leave the park at the exit/re-entry gate. When Guests return to the park, they can enter through any turnstile if you have a valid hand stamp. Transferring hand stamps is a violation of Six Flags policies and is strictly forbidden.

Does Six Flags Over Texas have a dress code?

In keeping with our family-friendly atmosphere, and for health and safety reasons, Six Flags Over Texas strictly enforces a dress code. Proper attire must be worn in the park at all times, including shirts and appropriate footwear. Tattoos and clothing with rude, vulgar or offensive language or graphics are not permitted at any time (shirts cannot be turned inside out as a solution). Bathing suits may be worn only in the water park, Hurricane Harbor, and are not permitted inside the theme park. Park admission may be denied if clothing is deemed by management to be inappropriate. To obtain a full listing of the dress code policy please visit the park's Guest Relations Department.

Do you rent strollers and wheelchairs?

Stroller and wheelchair rentals are available on a first come, first served basis and can be found after the Entry Plaza on left. To rent these items, a valid driver's license, state identification, military identification, or major credit card may be required. All rentals require a deposit.

Do you have any suggestions if our party gets separated?

Arrange a meeting place and time, should your party become separated. Although we are unable to page for separated party members, messages can be left for them at Lost Parents and Guest Relations. We have a Lost Parents Center, where our employees will take children who have been separated from their family or group.

Are pets permitted at Six Flags Over Texas?

Pets are not permitted in the park, with the exception of service animals. Please do not leave your pets in your vehicle. Six Flags Over Texas offers free climate controlled kennels for your convenience available adjacent to the picnic area. 

Why is there a $1 “pending transaction” on my credit card statement?

If you purchased tickets and received a confirmation number, or if you tried to purchase tickets but the transaction did not complete, you may see a $1 “pending transaction” when reviewing your online credit card statement. The $1 transaction is used by the credit card networks to verify certain information prior to authorizing a purchase. In ALL cases this $1 transaction will automatically drop off and you will not be charged the extra dollar.

Why did I receive a special online offer via email, but my friend didn’t?

Like many companies, Six Flags occasionally offers discounts to select recipients in an effort to test different marketing offers before rolling out programs to the general public. Unfortunately, system limitations and testing methodologies limit the number of people we can include in our beta tests so we are unable to add participants.

Why can’t I view the online store?

This e-commerce website requires the free Macromedia Flash Player 10. If you do not have the Flash Player 10 and wish to download the latest version, or you are unsure what version of Flash you are currently using, please visit the Adobe® Flash® Player page. The minimum recommended screen resolution is 1024 X 768. The minimum recommended connection speed for dial-up modems is 56k.

What is the refund policy?

Tickets, season passes and all vouchers purchased on this site are non-refundable. Please be sure you have selected the correct park, the correct tickets and the correct number of tickets before completing your purchase. Six Flags does not offer cancellations, refunds, rain checks or exchanges. Because Six Flags occasionally offers extra discounts or purchase incentives, pricing on sixflags.com is available as is only at the time the order is placed. Pricing adjustments will not be made for previous orders based on past or future promotions or sale prices.

What if I made a mistake when ordering items from this site?

Please note: Before you make your final purchase, carefully review your selections. We do not offer refunds for any tickets purchased online or at the gate. The ecommerce call center staff cannot process a refund under any circumstances. Our tickets are non-transferable. A ticket purchased for a specific Six Flags branded park is only accepted at that theme park or water park location. Tickets purchased for park special events or concerts are only accepted at the gate for the day of the event.

What if I lose my Print-N-Go Ticket(s)?

If you have lost your tickets, please reprint your tickets by following the instructions in your email receipt. If you do not have an email receipt, please go to the Guest Relations Booth at the park on the day of your visit where they will be able to look up your order and print your tickets for you. You will need to bring the following: The credit card used to purchase these tickets. Photo ID. Your email receipt or your order confirmation number. If you do not have your receipt or an order confirmation number, Guest Relations staff will still be able to look up your order and print your tickets but you must have Photo ID and the credit card that was used to purchase these tickets.

What if I cannot print my ticket(s)?

Check to make sure your printer is plugged in, properly connected and turned on. Make sure that all color and black ink cartridges contain ink and are working properly. If you are not sure that you have ink, please print a test page such as an email or a photograph. If you are still unable to print your tickets, please go to the Ticket Issues Booth at the park on the day of your visit where they will be able to look up your order and print your tickets for you. You will need to bring the following: The credit card used to purchase these tickets. Photo ID. Your email receipt or your order confirmation number. If you do not have your receipt or an order confirmation number, Guest Relations staff will still be able to look up your order and print your tickets but you must have Photo ID and the credit card that was used to purchase these tickets.

I can’t complete the order because I don’t know all of the information about the season passholder. What should I do?

You must have all of the information necessary to complete the order. If you do not have all of the information, you may purchase a season pass directly from the park.

How do I print my tickets at home?

Print-N-Go technology allows you to print your tickets from your computer printer and use those tickets at the park. Skip the ticket booth. Go straight to the gate! You must assign the name of the ticket holder to each Print-N-Go ticket before printing your tickets. You will be asked to register each ticket after the purchase is complete by clicking on the Print-N-Go logo on the order confirmation screen. If you do not know the name of the person(s) who will use the ticket(s), please wait to print the ticket(s). For security reasons, including deterring online fraud, each guest must show photo ID at the turnstiles matching the name that is printed on the ticket. Only young children without Student ID will be allowed entry without ID.

How do I get my season passholder coupon book?

Your special offers will be automatically loaded to your Season Pass or Membership Pass card. You will not receive a coupon book. Please visit mypass.sixflags.com to see all the benefits of your Pass!

How can I purchase more than 10 Season Passes?

To order more than 10 Season Passes, please call (817) 607-6150

How can I look up my receipt or reprint my Print-N-Go order?

To look up your receipt, enter the last four digits of your credit card number and your 10-digit telephone number. Once your receipt is shown, you can click the link to reprint your Print-N-Go order.

How can I call Customer Support?

We provide 24×7 technical support for our online store at (407) 261-4290. Our eCommerce technical support team can ONLY help you complete a purchase and CANNOT provide ANY assistance with Memberships, refunds, events or park merchandise (if you ask them to help with anything other than online purchases they will ask you to contact the park directly).

If you need to contact us about your Membership, please visit sixflags.com/membership. If you need assistance with anything else, please visit our Contact Us page.

Do tickets have an expiration date?

Date specific tickets are valid only on the specific dates shown. Tickets and season passes without specific dates are valid during the current operating season.

Can I pick up my order at the park?

A "will call" option is not available at this time. However, for Print-N-Go tickets only, if you are unable to print your tickets, please go to the Ticket Issues Booth at the park on the day of your visit where they will be able to look up your order and print your tickets for you. You will need to bring the following: The credit card used to purchase these tickets. Photo ID Your email receipt or your order confirmation number. If you do not have your receipt or an order confirmation number, Guest Relations staff will still be able to look up your order and print your tickets but you must have Photo ID and the credit card that was used to purchase these tickets.

Where can I get a map of the park?

Our park map is available online. In addition, once you arrive at Six Flags Over Texas, there are park maps available as you enter the park. They are also available at Guest Relations. View Park Map

When does the park open?

Please view our operating calendar for dates of operation.

What types of jobs does Six Flags Over Texas offer and how do I apply?

Six Flags Over Texas offers jobs in various departments that are fun and fulfilling, whether they are for the season or for the long term. Apply online. Visit Jobs Page

What special events are planned for this year?

Visit our events calendar for upcoming events. We add events throughout the season, so be sure to check back often.

What kinds of food does the park have?

From hamburgers and fries to chicken or pizza, there are eateries for every taste conveniently located throughout the park. Salads and black-bean burgers are available, plus delicious treats such as funnel cakes and ice cream. Six Flags proudly serves Coca-Cola products throughout the park for your enjoyment as well. You may also enjoy Blue Bell Ice cream®, Johnny Rockets, and Chop Six. Visit our Dining page for a list of dining options.

What is the mailing address and phone number?

Our mailing address is:

PO Box 90191
Arlington, Texas 76004-0191

Our phone number is 817-640-8900. Live operators are available during park hours and during regular business hours on non-operating days.

What is the email newsletter and how do I receive it?

Our awesome park newsletter is sent every two weeks. It’s a great opportunity to stay updated on all the most current news, discounts and special events happening at the park! Sign up now to get the latest Six Flags Over Texas Newsletter delivered to your inbox. It’s completely free, we won’t spam you, and you can unsubscribe at any time. Join Newsletter

What concerts are planned for this year?

Great concerts are held throughout the season. Visit our live shows page for current concert listings, and check back throughout the season, as we continuously add performances to our lineup.

What are the operating hours?

Please view our park calendar for hours of operation.

What are the current ticket prices?

Six Flags Over Texas offers a variety of ticket combinations. See our tickets page for information and prices on daily admission, season passes and other options.

How do I get information about Six Flags Over Texas and the area?

You may visit the various pages on the website to find information on all of our rides, shows and events, as well as lodging. Visit the Arlington Convention and Visitors Bureau website for local information.

Does Six Flags Over Texas have live shows?

Nothing provides more lasting memories than a great show, especially when shared with friends and family. That’s why, in addition to the most thrilling rides on the planet, you’ll find a wide variety of top-notch entertainment right here at the park. From concerts, character meet and greets, festivals, and more, this is the kind of entertainment you will be talking about for years to come. For shows, please visit our entertainment page or events page.

Can I bring my selfie stick or monopod into the park?

Selfie sticks, monopods, and similar items are not allowed inside Six Flags parks.

What ride restrictions are there?

Typical safety restrictions include height requirements, health and safety advisories, and accessibility guidelines. Restrictions are listed online, and on signs posted at each ride. You can have your children measured at Guest Relations so that you know what rides your child can ride. However, the ride operators will make the final decision on who may ride.

What is your loose article policy?

Loose articles of any kind, including but not limited to purses, backpacks, beverage containers, cell phones and keys are not permitted on the following rides: BATMAN™ The Ride, CATWOMAN Whip, Diver Bomber Alley, THE JOKER, MR. FREEZE: Reverse Blast, New Texas Giant, THE RIDDLER Revenge, Shock Wave, SUPERMAN: Tower of Power, Texas SkyScreamer and Titan. Loose articles on these rides should be left with non-riders, secured in lockers, zippered ride pockets—available at New Texas Giant , Titan and Runaway Mountain—or left in article bins available on select ride docks. For the balance of rides, loose articles including but not limited to purses, backpacks, beverage containers, cell phones, keys, or other small items must be secured in cargo/zipped pockets or article bins on select ride docks. All loose articles which cannot be secured must be locked in a locker, or left with a non-rider prior to entering the queue line.

What is THE FLASH Pass and how does it work?

THE FLASH Pass is an electronic ride reservation system that holds your place in line at the park’s most popular rides while you enjoy other attractions.  Learn more about THE FLASH Pass.

What is Six Flags Over Texas’ oldest existing roller coaster?

Six Flags Over Texas’ oldest existing roller coaster is the Runaway Mine Train which began operation in 1966.

What is considered exceptional size where rides are concerned?

Safety is our number one priority. Guests with certain body proportions, height and/or weight may not be able to participate on certain rides if the safety restraints will not operate as designed. Specific ride information is available at the ride and at Guest Relations.

What are the most popular rides for thrill-seekers?

Thrill-seekers are sure to enjoy one of our amazing roller coasters. We have a variety of out-of-this-world coasters, including Titan and Superman: Tower of Power!  See all of our thrill rides.

What are the height requirements for the roller coasters?

The height requirements vary for each roller coaster. The requirements are listed online, in the Park Map & Guide you receive at the park, as well as at each ride and are subject to change at any time for your safety.

Some rides require that a child be accompanied by an adult or responsible person. How are these defined?

An accompanied adult or responsible person is defined as a person over 54" tall. The exception is the Six Flags Speedway which requires that a child be accompanied by a driver that is at least 58" tall and over 18 years old. 

How tall are Six Flags Over Texas’ roller coasters?

The tallest roller coaster at Six Flags Over Texas is Titan standing 245 feet tall.

How many roller coasters does Six Flags Over Texas have?

Six Flags Over Texas has total of 13 roller coasters — 11 steel, 1 super-hybrid and 1 wooden.  Please visit our rides page for a complete list of rides.

How many rides does Six Flags Over Texas have?

Six Flags Over Texas has approximately 45 rides consisting of varying levels of intensity.  Plan to ride our most popular rides early in the day, or after 6 pm. Visit our All Rides page for a complete listing.

How fast are Six Flags Over Texas’ roller coasters?

The fastest roller coaster at Six Flags Over Texas is the Titan with a top speed reaching 85 mph!

How does Thrill Swap work?

Don't split your group when a child can't or does not want to ride a ride, use Thrill Swap! Your entire party stays together and goes through the ride line. When preparing to board the ride, notify the attendant that you'd like to use Thrill Swap. One person rides, while the other stays with the child. When they return, the swap takes place; allowing the other person to ride while the child waits with the other guardian.

Are there rides for small children to enjoy?

Six Flags Over Texas is home to some of the most exciting family rides that your pint-sized ones will enjoy! For more information, please visit our kids page.

Are there restrictions for guests with prosthetic devices?

There are restrictions on rides, depending on the prosthetic device. If the prosthetic device impairs you from safely sitting in or on the ride and safety restraints cannot be fastened, you will not be allowed to ride.

Are there restrictions for guests with casts?

Restrictions regarding casts vary by ride and attraction. For information specific to the rides and attractions, please refer to the Safety and Accessibility Guide. The Safety and Accessibility Guide is available online or you may pick a copy up at Guest Relations. View Safety & Accessibility Guide

Which hotels are close?

Please see our lodging page for more information. Lodging Page

Where can I get a map of the park?

Check out our park map! It is available online. In addition, a free souvenir map is handed out in our Park Map & Guides when you first arrive in the park. View Park Map

When does the park open for the season?

Before you decide to spend the day with us, make sure we are open! Visit our operating calendar for our hours. View Calendar

What is the weather like?

The weather varies on a daily basis. We recommend you bring a jacket or sweatshirt for cool mornings and evenings. Store it in the park's lockers. 

What is the Six Flags email newsletter and how can I get it sent to me?

Our awesome email newsletter is sent several times a month. It’s a great opportunity to stay updated on all the most current news, discounts and special events happening at the park! To get our newsletter delivered to your inbox, join now! Join Newsletter

What are the park’s hours of operation?

Park hours vary, so it is best to look up the hours when you’re planning your trip. Just go to the park calendar, scroll over the date you’d like to visit us, and the hours will pop up––it’s as easy as that! View Calendar

What are the best days to visit?

Plan to visit when attendance is lightest. Best bets: Weekdays during the summer and any regular operating day during the months of April, May, September and October.

Is there a place where I can leave my pets?

Yes. We have kennels located in the East Parking lot as you approach the Front Gate. Pets can be boarded here for a fee of $10.00. The park will provide water for your pet but you must provide any food and walks you would like your pet to receive during your visit.  

How much do tickets cost?

Six Flags Over Georgia offers a variety of ticket combinations. Visit our tickets page for information and prices on daily admission, special values, Season Passes and other options.

How can I find out about Hurricane Harbor New Jersey live shows, concerts and special events?

Nothing provides more lasting memories than a great show! From musical performances to characters and a one-of-a-kind parade, we always have a wide variety of memorable entertainment right here at the park. For shows, please visit our live shows page and events listings. We add performances throughout the season, so be sure to check back often.

When is payment due for group tickets?

If you want your tickets shipped to you in advance, you must purchase them 10 days before your visit. Otherwise, you can purchase them online the day before your visit and print them at your convenience.

What should I do if I can’t print my online tickets?

You can have your tickets printed for you at the Will Call building located in the East Ticket Plaza. You will need the credit card you used to order the tickets, I.D. and your order confirmation number.

What methods of payment do you accept?

We accept credit cards, checks, cashier’s checks, and money orders.

What is THE FLASH Pass and how does it work?

On a busy day at the park, you will love having THE FLASH Pass––an electronic ride reservation system that holds your place in line at the park’s most popular rides while you enjoy other attractions. It is super-convenient! Learn more about THE FLASH Pass.

What is the best admissions value?

Purchasing a Season Pass allows you to visit Six Flags as often as you want and as long as you would like. Of course one-day tickets are available, but the Season Pass is a great deal! It is available online or at our front gate. View Tickets & Passes

What if I have an unused season pass from a prior season?

Six Flags Over Georgia Season Passes are only valid for the year they are purchased. We do not offer upgrades from year to year.

What if I have an unused daily ticket that has expired?

Six Flags admission tickets, Bounce Back tickets and internet Print-N-Go tickets cannot be extended past their expiration date. They can, however, be used for a half-price discount on a full-price regular admission at the Guest Relations office on your next visit to the park during the current season. You will need to visit Guest Relations when you arrive at the park.

What does my Six Flags Over Georgia admission ticket include?

Your Six Flags Over Georgia admission ticket includes all rides and shows. Certain attractions, including Sky Coaster and Go Karts, require an additional charge. 

Is there a processing fee for group tickets?

There is a one-time $12.00 processing fee per order.

Is there a discount for AAA members?

AAA members receive $5 off the general admission with the "Show Your Card and Save" program when presenting your membership card at any of our ticket booths (good for up to six discounted tickets). AAA members also receive a 10% discount on merchandise purchases of $15 or more.

I am having a problem with my online ticket order. What should I do?

Please contact (407) 261-4290

How much is parking?

We have plenty of space for you to park. Prices for parking can be found here.

How much does each ticket delivery option cost?

Our processing fee is $12.00 per order.

Does Six Flags Over Georgia sell gift certificates?

Daily ticket, VIP Tours and Season Pass certificates may be purchased online.

Does Hurricane Harbor New Jersey offer a discount on admission for groups?

Yes, groups of 15 or more people are eligible for a group discount. You may visit the groups page.

Does my child need a Season Pass or ticket?

Children two years old and younger receive free admission to Six Flags Over Georgia. A guest does not need a season pass until they turn three years old. Once your child is three years old, the price would be the same as the other passes. If your two-year old is going to turn three during the current season, then we recommend buying the pass now, as it is usually cheaper than it will be later in the season.

Do you require a deposit for purchasing group tickets?

There is no deposit for our tickets. You must purchase all of your tickets in advance.

Do you offer rain checks?

Rides may be closed temporarily during electrical storms, heavy rain, or high winds. Rides will re-open as soon as safe operations can be assured. Refunds or rain checks for inclement weather are not offered. 

Do you offer military discounts?

Most military bases offer discounted admission tickets at their MWR/ITR offices. There is no military discount at the park ticket offices.

Do you offer a Travel Agent discount?

No. However, Group Rates are available for travel related groups through our Group Sales office.

Do you offer a non-rider discount?

No, Six Flags Over Georgia is a pay one price facility. Because of the breadth of entertainment offered for all ages, Six Flags maintains the pay-one-price policy for all Guests to enjoy the rides, slides, shows, and other entertainment.

Can students use their Season Passes to enter the park?

Students are not allowed to use their season pass if they are visiting on one of our designated Education Days. Education Days are considered private events and students must use the Education Day pass for entry. However, students can use a valid Season Pass during a group visit on a regular scheduled operating day. If you are visiting on a regular park operating day with students who have Season Passes, do not include those students in your ticket count for purchase or for the complimentary chaperone tickets.

Can I return tickets that my group does not use?

All tickets are non-refundable and non-exchangeable. Once tickets are purchased, they cannot be returned.

Can I exchange foreign currency?

Sorry, we do not offer a Currency Exchange.

Can I change my ticket order once I book my group event?

Once tickets are purchased they are non-refundable and non-exchangeable. You can purchase additional tickets at Will Call at the same group rate you originally paid on the day of your visit, but you will not be able to add additional complimentary chaperone tickets.

Besides cash, what other forms of payment does Hurricane Harbor New Jersey accept?

Six Flags Over Georgia accepts Discover, Mastercard, Visa and American Express credit cards. Our online store also accepts PayPal.

Where should I leave my pets?

We know you love your pets and we love animals, too. Although pets are not allowed inside the park, you can board them for a fee at our kennels, located towards the East parking lot adjacent to the parking toll plaza of the park. Pets cannot be kept overnight and must have current vaccinations and registration tags. Water is provided, but food is not.

Where should I eat at the park?

Six Flags Over Georgia has food for every taste and there are eateries conveniently located throughout the park. You will find everything from hamburgers and fries to chicken or pizza, salads, and delicious treats such as funnel cakes and ice cream. Six Flags Over Georgia proudly serves Coca-Cola products throughout the park for your enjoyment as well. Check out our food listings page.

Where can I find information for guests with disabilities?

Visit our guest relations page for information on accessibility at Six Flags Over Georgia. Guest Relations

When should I plan to eat meals?

To get served faster, head to the restaurants at non-traditional lunch and dinner hours — before noon or after 2:00 p.m.

What should we do if our group gets split up?

If your child gets lost or separated from your party, don’t panic. Contact a Six Flags staff member or security officer for assistance, or go to Lost Parents Schoolhouse, across from Rabun Gap Railroad Station. Messages for separated parties can be left at Lost Parents. Before visiting, be sure to tell your children to contact a Six Flags employee if they get lost. We also encourage you to establish a meeting place in advance, just in case your group becomes separated.

What should I do about sun protection?

Sun protection is strongly recommended. Sunscreen may be purchased at most park retail locations.

What is THE FLASH Pass and how does it work?

THE FLASH Pass is a ride reservation system. Learn More

What is Hurricane Harbor New Jersey‘s alcoholic beverage policy?

Six Flags Over Georgia serves alcoholic beverages at several locations throughout the park. Alcohol must be consumed in the permitted areas where it is sold inside the park. Outside alcoholic beverages are prohibited.

What happens if it rains?

The park contains all types of activities, many of which are not dependent upon good weather, including indoor shows, games and arcades. While some rides and shows may close due to rain or wind, these rides and shows are opened as soon as the weather clears. Refunds and rainchecks are not offered.

What happens if it rains while I am in the park?

There are still a ton of activities that are amazingly fun in any kind of weather––including indoor shows, restaurants, shops, games and arcades. If rain, wind or electrical storms force us to close certain rides for your safety, they will re-open as soon as safe operations can be assured. Refunds or rain checks for inclement weather are not offered.

What happens if I lose something while at the park?

Claim or report your lost items at the Front Gate Security office, located just inside of the main gate. Ride attendants cannot be responsible for articles left on ride platforms. Please secure all loose articles before boarding. Six Flags is not responsible for any lost, stolen or broken items. Items will be kept at Lost and Found for 30 days. For information regarding a lost article, please call (770) 739-3400 x3216. All lost parents are directed to the Lost Parents Schoolhouse across from Rabun Gap Railroad Station.

My family will be visiting. What can we all do together?

There are plenty of rides and activities your family can enjoy together while visiting Six Flags Over Georgia. Stop by Guest Relations for help planning your day at the park and a copy of your Guide to Family Fun at Six Flags Over Georgia. We have even more ideas on our tips for family fun page.Tips For Family Fun

May I bring my own food and beverages into Six Flags Over Georgia?

Food, beverages, coolers and grills may not be brought into the park. The only food exceptions are for food allergies and infant food, in non-glass jars. Six Flags Over Georiga prohibits the use of grills and open flames in and around the property, including parking lots.

Is there a place to store my belongings inside the park?

Locker wristbands can be purchased at most any gift shop in the park and are located next to Guest Relations near the park entrance, next to Monster Mansion® in the Peachtree Square section, and inside Hurricane Harbor.

Is smoking permitted in the park?

Six Flags Over Georgia is smoke-free, so smoking is permitted in designated areas only. Please refer to park signs for designated smoking locations or ask a staff member. E-cigarettes may only be used in designated smoking areas.

I lost something in the park. What should I do?

Head on over to Lost and Found located at the Main Gate. Ride attendants cannot be responsible for articles left on ride platforms. Please secure all loose articles before boarding. Six Flags is not responsible for any lost, stolen or broken items. If items are found, they will be  kept at Lost and Found for 30 days. **We are not responsible for any lost items**Report your lost item online on our Lost & Found information page. Lost & Found

How do I re-enter the park if I have to leave for some reason?

Guests who leave the park and plan to return must get their hand stamped before they leave the park at the exit e-entry gate. When Guests return to the park they must enter through the re-entry gate with a proper hand stamp or re-entry will not be allowed.Transferring hand stamps is a violation of Six Flags policies and is strictly forbidden.

Does the park ever close because of weather?

Yes, sometimes we have to close because of weather. Guest safety is our number one priority and there are certain weather circumstances that may cause the entire park to close earlier than scheduled or not open at all.As soon as closures are confirmed the website operating calendar will be updated with the park’s current operating status. Please check the website prior to visiting on days when weather may be a concern. View Calendar

Does Six Flags Over Georgia have a dress code?

In keeping with our family-friendly environment, Six Flags Over Georgia enforces a dress code. Proper attire must be worn in the park at all times, including shirts and appropriate footwear. Heely’s shoes are NOT allowed to be used inside the park due to safety concerns. Tattoos or clothing with offensive language or graphics are not permitted at any time. Examples of clothing not permitted are those which display:

  • Profanity
  • Pornography
  • Graphic Violence
  • Support of drugs or drug use
  • Gang symbols
  • Promoting discrimination against any group

An image of an assault rifle or handgun does not, by itself, rise to the level of graphic violence.

Half T-Shirts/”Cut-Off” T-Shirts are allowed to be worn into the park, as long as the Half T-Shirt/”Cut-Off” T-shirt is long enough to cover the guest down to the belly button. If the Half T-Shirt/”Cut-Off” T-Shirt does not cover down to the belly button of the guest, admittance to the park will not be allowed, unless proper cover-up attire is obtained.

Proper swim-attire must be worn at all times while inside Hurricane Harbor. For all of our guests, bathing suits must be of proper size and fit to be worn at Hurricane Harbor, and may only be worn in water park areas. Thong-style bathing suits, undergarments and “cut-off” jeans/shorts are not allowed as proper swim attire in Hurricane Harbor.

Park admission may be denied if clothing or tattoos are deemed to be inappropriate by management and the Guest refuses all reasonable options. Shirts cannot be turned inside out as a solution.

Do you rent strollers and wheelchairs?

Strollers, wheelchairs and Electronic Convenience Vehicles (ECVs) are available to rent on a first-come, first-serve basis, just inside The Coastal Section next to Twisted Cyclone.

Do you have any suggestions if our party gets separated?

Arrange a meeting place and time should your party become separated. Although we are unable to page for separated party members, messages can be left for them at Lost Parents and Guest Relations. We have a Lost Parents Center where our employees will take children who have been separated from their family or group. You can leave a message and contact information at Lost Parents for the separated party.

Can a friend save my place in line?

Even if the lines are really long and you have been waiting a long time, guests are still not permitted to save places in line, bypass others in line or exit the line and return to the same place for any reason. Guests exiting a line must go to the back of the line if they choose to return. Line jumping may be cause for ejection without refund.

Are recreational wheels (rollerskates, skateboards, etc.) allowed?

We know they are fun, but for safety reasons, no recreation wheels, including rollerblades, Heelys and other tennis shoe style roller skates are permitted at Six Flags Over Georgia.

Are pets permitted at Six Flags Over Georgia?

Pets are not permitted in the park, with the exception of service animals.

Are laser pointers permitted at Six Flags Over Georgia?

For the safety of our guests and employees, laser pointers are not permitted.

Why did I receive a special online offer via email, but my friend didn’t?

Like many companies, Six Flags occasionally offers discounts to select recipients in an effort to test different marketing offers before rolling out programs to the general public. Unfortunately, system limitations and testing methodologies limit the number of people we can include in our beta tests so we are unable to add participants.

Why can’t I view the online store?

This e-commerce website requires the free Macromedia Flash Player 8. If you do not have the Flash Player 8 and wish to download the latest version, or you are unsure what version of Flash you are currently using, please visit the Adobe® Flash® Player page. The minimum recommended screen resolution is 1024 X 768. The minimum recommended connection speed for dial-up modems is 56k.

What is the refund policy?

Tickets, season passes and all vouchers purchased on this site are non-refundable. Please be sure you have selected the correct park, the correct tickets and the correct number of tickets before completing your purchase. Six Flags does not offer cancellations, refunds, rain checks or exchanges. Because Six Flags occasionally offers extra discounts or purchase incentives, pricing on sixflags.com is available as is only at the time the order is placed. Pricing adjustments will not be made for previous orders based on past or future promotions or sale prices.

What is the Easy Payment Plan?

A billing program where the cost of the Pass can be paid over several months. See the Easy Payments Frequently Asked Questions.

What is the Buy Now, Pay Later payment plan?

It is a deferred billing program offered through 2013 where you could buy Season Passes and pay nothing until 2013. See the Buy Now, Pay Later terms below.

What if I made a mistake when ordering items from this site?

Please note: Before you make your final purchase, carefully review your selections. We do not offer refunds for any tickets purchased online or at the gate. The ecommerce call center staff cannot process a refund under any circumstances. Our tickets are non-transferable. A ticket purchased for a specific Six Flags branded park is only accepted at that theme park or water park location. Tickets purchased for park special events or concerts are only accepted at the gate for the day of the event.

What if I lose my Print-N-Go Ticket(s)?

If you have lost your tickets, please reprint your tickets by following the instructions in your email receipt. If you do not have an email receipt, please go to the Will Call Booth located in the East Ticket Plaza at the park on the day of your visit where they will be able to look up your order and print your tickets for you. You will need to bring the following: The credit card used to purchase these tickets. Photo ID. Your email receipt or your order confirmation number. If you do not have your receipt or an order confirmation number, Will Call staff will still be able to look up your order and print your tickets but you must have Photo ID and the credit card that was used to purchase these tickets.

What if I cannot print my ticket(s)?

Please be sure to read your email receipt for complete instructions. If you have not yet assigned names and printed your tickets, refer to your email receipt for instructions (which contains a link to the ticket registration page URL). Please check your printer: Check to make sure your printer is plugged in, properly connected and turned on. Make sure that all color and black ink cartridges contain ink and are working properly. If you are not sure that you have ink, please print a test page such as an email or a photograph. If you are still unable to print your tickets, please go to the Will Call Booth located in the East Ticket Plaza at the park on the day of your visit where they will be able to look up your order and print your tickets for you. You will need to bring the following: The credit card used to purchase these tickets. Photo ID. Your email receipt or your order confirmation number. If you do not have your receipt or an order confirmation number, Will Call staff will still be able to look up your order and print your tickets but you must have Photo ID and the credit card that was used to purchase these tickets.

I can’t complete the order because I don’t know all of the information about the season passholder. What should I do?

You must have all of the information necessary to complete the order. If you do not have all of the information, you may purchase a season pass directly from the park.

How do I print my tickets at home?

Print-N-Go technology allows you to print your tickets from your computer printer and use those tickets at the park. Skip the ticket booth. Go straight to the gate! You must assign the name of the ticket holder to each Print-N-Go ticket before printing your tickets. You will be asked to register each ticket after the purchase is complete by clicking on the Print-N-Go logo on the order confirmation screen. If you do not know the name of the person(s) who will use the ticket(s), please wait to print the ticket(s). For security reasons, including deterring online fraud, each guest must show photo ID at the turnstiles matching the name that is printed on the ticket. Only young children without Student ID will be allowed entry without ID.

How do I get my season passholder coupon book?

Pick up your passholder coupon book on your first visit to the park in the Spring, while supplies last, at the Season Pass processing office located in the East Ticket Plaza.

How can I reach Customer Support?

We provide 24×7 technical support for our online store at (407) 261-4290. Our eCommerce technical support team can ONLY help you complete a purchase and CANNOT provide ANY assistance with Memberships, refunds, events, or park merchandise (if you ask them to help with anything other than online purchases they will ask you to contact the park directly).

If you need to contact us about your Membership, please visit mypass.sixflags.com. If you need assistance with anything else, please visit our Contact Us page.

How can I purchase more than 10 Season Passes?

Six Flags provides technical support by telephone 24 hours per day, 7 days per week. Please note that e-commerce technical support agents cannot: Provide park specific information such as hours of operation. Provide detailed information about the entitlements associated with tickets and passes. Provide detailed information about events. Help with questions about purchasing merchandise. Agents cannot approve or process refunds immediately under any circumstances. If you wish to speak with a technical support agent, please call (407) 261-4290.

How can I look up my receipt or reprint my Print-N-Go order?

To look up your receipt, enter the last four digits of your credit card number and your 10-digit telephone number. Once your receipt is shown, you can click the link to reprint your Print-N-Go order.

Do tickets have an expiration date?

Date specific tickets are valid only on the specific dates shown. Tickets and season passes without specific dates are valid during the current operating season.

Can I pick up my order at the park?

A “will call” option is not available at this time. However, for Print-N-Go tickets only, if you are unable to print your tickets, please go to the Will Call Booth located in the East Ticket Plaza at the park on the day of your visit where they will be able to look up your order and print your tickets for you. You will need to bring the following: The credit card used to purchase these tickets. Photo ID Your email receipt or your order confirmation number. If you do not have your receipt or an order confirmation number, Will Call staff will still be able to look up your order and print your tickets but you must have Photo ID and the credit card that was used to purchase these tickets.

When does the park open?

Please view our operating calendar for dates of operation. View Calendar

What types of jobs does Six Flags Over Georgia offer and how do I apply?

Six Flags Over Georgia has positions in various departments, and you may find this information and apply online. Visit Jobs Page

What special events are planned for this year?

Visit our events calendar for upcoming events. We add performances throughout the season, so be sure to check back often. View Calendar

What kinds of food does the park have?

From hamburgers and fries to chicken or pizza, there are eateries for every taste conveniently located throughout the park.  Salads are available, plus delicious treats such as funnel cakes and ice cream. Six Flags Over Georgia proudly serves Coca-Cola® products throughout the park for your enjoyment as well. View our dining page for a list of dining options. View Dining Page

What is the mailing address and phone number?

Drop us a line or give us a call! Our mailing address is:

Six Flags Over Georgia
275 Riverside Parkway SW
Austell, Georgia 30168

(770) 739-3400

What is the email newsletter and how do I receive it?

The email newsletter, In The Loop, is sent several times a month with updates on special events and discounts.  Be sure to join In The Loop to have the latest news, great offers and other specials delivered to your inbox. Join now! 

What if my question isn’t here?

If you don’t see your answer here, feel free to call us at (770) 739-3400. For technical questions about your online ticket order, call (407) 261-4290.

What concerts are planned for this year?

Great concerts are held throughout the season. Visit our live shows list for current concert listings, and check back throughout the season, as we continuously add performances to our lineup. View Shows

What are the operating hours?

Please view our park calendar for hours of operation. View Calendar

What are the current ticket prices?

Six Flags Over Georgia offers a variety of ticket combinations. Visit our tickets page for information and prices on daily admission, season passes and other options. Visit Tickets Page

I’ll be visiting the park with my family, what can we all do together?

There are plenty of rides and activities your family can enjoy together while visiting Six Flags Over Georgia. Stop by Guest Relations for help planning your day at the park and a copy of your Guide to Family Fun at Six Flags Over Georgia. We have even more ideas on our tips for family fun page. Tips For Family Fun

How do I get information about Six Flags Over Georgia and the area?

You may visit the various pages on the website to find information on all of our rides, shows and events, as well as local lodging.

Does Six Flags Over Georgia have live shows?

Nothing provides more lasting memories than a great show, especially when shared with friends and family. That’s why, in addition to the most thrilling rides on the planet, you’ll find a wide variety of top-shelf entertainment right here at the park. Concerts. Characters.  The kind of entertainment you’ll be talking about for years to come. For shows, please visit our entertainment page or events page.

Can I bring my selfie stick or monopod into the park?

Selfie sticks, monopods, and similar items are not allowed inside Six Flags parks.

What ride restrictions are there?

Typical safety restrictions include height requirements, health and safety advisories, and accessibility guidelines. These restrictions are listed on the specificride pages throughout our Web site, and on signs posted at each ride.

What is THE FLASH Pass and how does it work?

THE FLASH Pass is a ride reservation system. Learn More

What is your loose article policy?

Loose articles are not permitted on the following rides: Georgia Cyclone, Georgia Scorcher, Goliath, Superman: Ultimate Flight, Bonzai Pipelines, Calypso Bay, Paradise Island and Tsunami Surge. All loose items should be left with non-riders or secured in lockers. Loose articles of any kind (including but not limited to purses, backpacks, beverage containers, cell phones and keys) may not be taken past the queue entrance and cannot be left on the load/unload platform.

Loose articles for the other rides in the park, including cell phones, keys, or other small items must be secured in cargo pockets, zippered pockets or article bins, which are located on the ride dock. All loose articles which cannot be secured must be locked in a locker, or left with a non-rider prior to entering the queue line.

What is your loose article policy?

The last thing you want is for item to fall out of your pocket while you are on a ride––your stuff could get lost or broken! Loose articles are not permitted on most rides and should be left with non-riders or secured in lockers. Six Flags and its employees are not responsible for lost or stolen items. Loose articles of any kind (including but not limited to purses, backpacks, and beverage containers) may not be taken past the queue entrance and cannot be left on the load/unload platform of the following rides: Goliath; Georgia Scorcher; Georgia Cyclone; Superman: Ultimate Flight. Cell phones, pagers, or other small items must be secured in cargo pockets, zippered jacket pockets, or waist packs. All loose items that cannot be secured must be left in a locker or with a non-rider prior to entering the queue line.

What is Six Flags Over Georgia’s oldest existing roller coaster?

Six Flags Over Georgia' oldest existing roller coaster is the Dahlonega Mine Train located in the Peachtree Square Section of the park. It was first introduced when the park opened in 1967! Don’t miss it––it’s awesome!

What is considered exceptional size where rides are concerned?

Safety is our number one priority. Guests with certain body proportions, height and/or weight may not be able to participate on certain rides if the safety restraints will not operate as designed. Specific ride information is available at the ride and at Guest Relations. Guest Relations 

What are the most popular rides for thrill-seekers?

Six Flags Over Georgia features state of the art thrill rides, including Goliath and Superman: Ultimate Flight, the South’s only flying roller coaster! Plan to ride our most popular rides early in the day, or after 6 pm. Visit our all rides page for a complete listing. Ride List

What are the height requirements for the roller coasters?

The height requirements vary for each roller coaster. The requirements can be found online, listed in the Park Map & Guide you receive at the park, and at each ride. Height requirements are subject to change at any time for your safety. View Park Map & Guide

Some rides require that a child be accompanied by an adult or responsible person. How are these defined?

Please refer to specific guidelines posted at the entrance of every ride. 

How many roller coasters does Six Flags Over Georgia have?

We have a total of 12 roller coasters available to ride at Six Flags Over Georgia. People come from all over the place just to experience them first hand. View Thrill Rides

How many rides does Six Flags Over Georgia have?

We have more than 40 rides available at our park. For a complete listing, including height requirements, please visit our Rides page. Rides Page

Are there rides for small children to enjoy?

Six Flags Over Georgia is home to some of the most exciting family rides that your pint-sized ones will enjoy! For more information, please view our kids rides. View Kids Rides

Are there restrictions for guests with prosthetic devices?

There are restrictions on certain rides, depending on the prosthetic device. Please visit Guest Relations to pick up our ADA Guide. Guest Relations

Are there restrictions for guests with casts?

Restrictions regarding casts vary by ride and attraction. For information specific to the rides and attractions, please refer to the Safety and Accessibility Guide. The Safety and Accessibility Guide is available online or you may pick a copy up at Guest Relations. View Safety & Accessibility Guide

Which hotels are close?

Please see our lodging page for more information. View Lodging Page

What kinds of food does the park have?

From hamburgers and fries to chicken or pizza, there are eateries for every taste conveniently located throughout the park. Salads are available, plus delicious treats such as funnel cakes and ice cream. Six Flags New England proudly serves Coca-Cola® products throughout the park for your enjoyment as well. View our Dining page for a list of dining options. View Dining Page

What is the weather like?

The weather varies on a daily basis. We recommend you bring a jacket or sweatshirt for cool mornings and evenings. Store it in the park’s lockers.

What are the best days to visit?

Plan to visit when attendance is lightest. Best bets: Weekdays during the summer and any regular operating day during the months of April, May, September and October.

Is there a place where I can leave my pets?

Pets are not permitted in the park. Six Flags New England does not provide kennel services. For the health and safety of your pet, do not leave it in your car for any length of time while visiting the park. Six Flags New England will call Animal Services to rescue your pet at your expense, which may also result in prosecution. Many of our lodging page gladly accept pets at their hotels. View Lodging Page

What should I do if I have an issue with my online ticket order?

Please contact Six Flags Guest Relations at (413) 786-9300 extension “0” (zero)

What should I do if I can’t print my online tickets?

You can have your tickets printed for you at the Guest Relations building. You will need the credit card you used to order the tickets, I.D. and your order confirmation number.

What if I have an unused season pass from a prior season?

Unused and unprocessed Season Passes cannot be returned for value or credit toward a current Season Pass.

What if I have an unused daily ticket that has expired?

Six Flags admission tickets, Bounce Back tickets and internet Print-N-Go tickets cannot be extended past their expiration date. Expired tickets cannot be returned for refund.

What does my Six Flags New England admission ticket include?

Your Six Flags New England ticket includes admission to the theme park and attractions, Hurricane Harbor water park (open seasonally), and most special events throughout the year.

What are the current ticket prices?

Six Flags New England offers a variety of ticket combinations. See our tickets page for information and prices on daily admission, Season Passes and other options.

View Ticket Page

I lost something in the park. What should I do?

Head over to Lost and Found, located on Main St next to the Carousel. Ride attendants cannot be responsible for articles left on ride platforms. Please secure all loose articles before boarding. Six Flags is not responsible for any lost, stolen or broken items. Items will be retrieved from ride areas when the park closes and kept at Lost and Found for seven days. Report your lost item online on our Lost & Found information page.

View Lost & Found Page

How much is parking?

Prices for parking can be found on our tickets page.View Ticket Page

Does Six Flags New England sell gift certificates?

No, but with Print-N-Go, you can purchase tickets online at a discount and give them as a gift good for the entire season.Purchase Tickets

Does Six Flags New England offer a discount on admission for groups?

Enjoy great rates for groups and relax with a catered meal in your own private picnic area. For more information, visit our group sales page or call 1-800-370-7488 ext. 0 for groups of over 100. Annually, we host hundreds of groups from business, school, union, church and social organizations. Call one of our catering specialists today to book your memorable event.

View Group Sales Page

Does my child need a Season Pass or ticket?

Children 2 and under receive free admission to Six Flags New England. A guest does not need a season pass until they are 3 or older. Once your child is this age, the price would be the same as the other passes. If your child will be 3 during the current season, then we recommend buying the pass now, as it is usually cheaper than it will be later in the season.

Do you offer rain checks?

The Park contains all types of activities, many of which are not dependent upon good weather. Some rides and shows will close temporarily during electrical storms, heavy rains, high winds and other severe weather conditions. These attractions will re-open when conditions permit safe operation. Most restaurants, theaters and shops will remain open. If the weather causes a majority of our rides to close for an extended period, we will offer a complimentary return pass. Certain rules and restrictions apply.

 

Learn About Weather Guarantee

Do you offer military discounts?

Most military bases offer discounted admission tickets at their MWR/ITR offices.

Do you offer a Travel Agent discount?

No. However, Group Rates are available for travel related groups through our Group Sales office.

Do you offer a non-rider discount?

No, Six Flags New England is a pay one price facility. Because of the breadth of entertainment offered for all ages, Six Flags maintains the pay-one-price policy for all Guests to enjoy the rides, slides, shows, and other entertainment.

What forms of Payment does Six Flags New England accept?

Six Flags New England only accepts card and mobile payments at all in-park locations including restaurants, retail stores, games, ticket windows, and all parking toll booths. No cash? No problem! Visit one of our kiosks in the park to take advantage of the cash-to-a-card program, which allows you to convert your cash to a prepaid debit card. Not only can you use this card throughout your visit, feel free to use leftover funds anywhere in the U.S. where VISA is accepted.

 

Kiosk Locations:

Candy Cabin

Coaster Candy

LEX CORP™ Arcade in DC UNIVERSE™

Looney Tunes Emporium

Main Gate

Monsoon Marge’s Gift Shop

Rockville Arcade

Switching to card and mobile payments means there’s more options! You can pay for purchases using a VISA, Mastercard, American Express, Discover, any debit card, or Apple Pay and Google Pay.

Where can I get a map of the park?

Our map is available online and through the Six Flags App. Larger and more detailed maps are available for free at the front gate. View Park Map.

Where can I find information for guests with disabilities?

Visit our guest with disabilities page for information on accessibility at Six Flags New England. View Guest With Disabilities Page

What is Six Flags New England’s alcoholic beverage policy?

No alcoholic beverages are allowed to be brought into Six Flags Parks. Beer can be purchased at several dining areas throughout the park. Six Flags New England asks that Guests remain in the dining area while they finish their drink and to please drink responsibility. Excessive consumption of alcohol is cause for ejection from the park without refund. No one under age 21 is permitted to consume alcoholic beverages and proper identification is required to purchase and/or consume alcoholic beverages. Additionally, consumption of alcoholic beverages is not allowed anywhere in the Guest parking lot.

What happens if it rains?

Six Flags New England contains all types of activities, many of which are not dependent upon good weather. Some rides and shows will close temporarily during electrical storms, heavy rains, high winds and other severe weather conditions. These attractions will re-open when conditions permit safe operation. Most restaurants, theaters and shops will remain open. If the weather causes a majority of our rides to close for an extended period, we will offer a complimentary return pass. Certain rules and restrictions apply.

 

Learn About Weather Guarantee

What happens if I lose something while at the park?

Claim or report your lost items at Lost Parents/Lost and Found located on Main Street. Ride attendants cannot be responsible for articles left on ride platforms. Please secure all loose articles before boarding. Six Flags is not responsible for any lost, stolen or broken items. Items lost on rides will not be retrieved during park operating hours and often times may not be located. For information regarding a lost article, please contact Lost and Found. Contact Lost & Found

My family will be visiting. What can we all do together?

There are plenty of rides and activities your family can enjoy together while visiting Six Flags New England. Stop by Guest Relations for help planning your day at the park. We have even more ideas on our Tips for Family Fun page. View Tips for Family Fun Page

May I bring my own food and beverages into Six Flags New England?

Food, beverages, coolers and grills may not be brought into the park. The only food exceptions are for food allergies as described below and infant food, in non-glass jars. Six Flags New England prohibits the use of grills and open flames in and around the property, including parking lots. Guests who suffer from sensitivities or life-threatening allergies may bring food into the park if they do not feel comfortable with the menu options available. In this case, the food must be limited to the individual with the allergy and may contain: two sealable sandwich bags (7×8 inches) and one snack to accommodate their visit (such as a piece of fruit, or a fruit bar, or a snack that fits in a sandwich bag). One small soft-sided cooler may be brought into the park to carry these items. No outside beverages are permitted. Please see First Aid at Six Flags New England to receive a medical sticker.

Is there a place to store my belongings inside the park?

Daily locker rentals are available on a first-come first-serve basis just inside the front gate and at the entrance of Hurricane Harbor. There is also a location in Rockville behind Rockville Ring Toss. They may not be reserved in advance. The lockers in Hurricane Harbor close when the water park closes, which is before the theme park. All items must be removed at this time.

How do I re-enter the park if I have to leave for some reason?

Guests who leave the park and plan to return must get their hand stamped before they leave the park at the exit/re-entry gate, including season passholders and Members. When Guests return to the park, they must enter through the re-entry gate with a proper hand stamp or re-entry will not be allowed. Transferring hand stamps is a violation of Six Flags policies and is strictly forbidden. Season Passes and Memberships are only valid to scan once per day. During Fright Fest re-entry is limited.

Does Six Flags New England have a dress code?

In keeping with our family-friendly atmosphere, and for health and safety reasons, Six Flags New England strictly enforces a dress code. Proper attire must be worn in the park at all times, including shirts and appropriate footwear. Clothing with rude, vulgar or offensive language or graphics is not permitted at any time (shirts cannot be turned inside out as a solution). Bathing suits may be worn only in Hurricane Harbor water park. Park admission may be denied if clothing is deemed by management to be inappropriate.

Do you rent strollers and wheelchairs?

All Strollers, wheelchairs and electronic convenience vehicles (ECVs) are available at Main Street Rental Center on a first-come, first-served basis, for a nominal fee. To rent these items, a valid driver’s license, state identification, military identification, or major credit card may be required.

Do you have any suggestions if our party gets separated?

Arrange a meeting place and time should your party become separated. Although we are unable to page for separated party members, messages can be left for them at Lost Parents and Guest Relations. We have a Lost Parents Center where our employees will take children who have been separated from their family or group.

Are laser pointers permitted?

For the safety of our Guests and employees, laser pointers are not permitted.

Are animals permitted at Six Flags New England?

Pets are not permitted in the park. Many of our lodging partners gladly accept pets at their hotels. Trained service animals are welcome at our Six Flags Theme Parks. Service animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities. For more information please view our Safety & Accessibility Guide. View Lodging Partners. View Safety & Accessibility Guide.

Why is there a $1 “pending transaction” on my credit card statement?

If you purchased tickets and received a confirmation number, or if you tried to purchase tickets but the transaction did not complete, you may see a $1 “pending transaction” when reviewing your online credit card statement. The $1 transaction is used by the credit card networks to verify certain information prior to authorizing a purchase. In ALL cases this $1 transaction will automatically drop off and you will not be charged the extra dollar.

Why do I have to register each Print-N-Go ticket?

For security reasons, including deterring online fraud, each guest must show photo ID at the turnstiles matching the name that is printed on the ticket. Only young children without Student ID will be allowed entry without ID. For organized groups only, tickets may be registered in the name of the group. The group leader may be asked for photo ID.

Why can’t I view the online store?

This e-commerce website requires the free Macromedia Flash Player 8. If you do not have the Flash Player 8 please download the latest version. The minimum recommended screen resolution is 1024 X 768. The minimum recommended connection speed for dial-up modems is 56k.

What should I do if I can’t activate my card online?

If you experience problems activating your season pass online, bring your pass to Guest Relations for assistance. An additional fee may apply.

What is the refund policy?

Tickets, season passes and all vouchers purchased on this site are non-refundable. Please be sure you have selected the correct park, the correct tickets and the correct number of tickets before completing your purchase. Six Flags does not offer cancellations, refunds, rain checks or exchanges.

What if I made a mistake when ordering items from this site?

Before you make your final purchase, carefully review your selections. We do not offer refunds for any tickets purchased online or at the gate.The ecommerce call center staff cannot process a refund under any circumstances.Our tickets are non-transferable. A ticket purchased for a specific Six Flags branded park is only accepted at that theme park or water park location.Tickets purchased for park special events or concerts are only accepted at the gate for the day of the event.

What if I made a mistake on my shipping address and I need to correct it?

Please contact Six Flags e-commerce shipping. Shipping department hours: Monday – Friday, 9 a.m. – 5 p.m. Eastern Time. Closed most major public holidays.Contact eCommerce Shipping Department

What if I lose my Print-N-Go Ticket(s)?

If you have lost your tickets, please reprint your tickets by following the instructions in your email receipt. If you do not have an email receipt, please go to the Guest Relations Booth at the park on the day of your visit where they will be able to look up your order and print your tickets for you.Guest Relations will assign an additional printing fee for tickets being printed at the park.You will need to bring the following:The credit card used to purchase these tickets.Photo ID.Your email receipt or your order confirmation number.If you do not have your receipt or an order confirmation number, Guest Relations staff will still be able to look up your order and print your tickets but you must have Photo ID and the credit card that was used to purchase these tickets. 

What if I cannot print my ticket(s)?

Please be sure to read your email receipt for complete instructions. If you have not yet assigned names and printed your tickets, refer to your email receipt for instructions (which contains a link to the ticket registration page URL).Please check your printer:Check to make sure your printer is plugged in, properly connected and turned on.Make sure that all color and black ink cartridges contain ink and are working properly.If you are not sure that you have ink, please print a test page such as an email or a photograph.If you are still unable to print your tickets, please go to the Guest Relations Booth at the park on the day of your visit where they will be able to look up your order and print your tickets for you.You will need to bring the following:The credit card used to purchase these tickets.Photo ID.Your email receipt or your order confirmation number.If you do not have your receipt or an order confirmation number, Guest Relations staff will still be able to look up your order and print your tickets but you must have Photo ID and the credit card that was used to purchase these tickets.

I received my shipped tickets, but I can’t find them. What can I do?

The published Terms & Conditions state that tickets and season pass vouchers will not be replaced if lost, stolen or unused. In compliance with these terms, we are unable to cancel or refund your order. We may be able to reprint or reship your order if the tickets are unused. Please contact Six Flags e-commerce shipping.Contact eCommerce Shipping Department 

I had a season pass last year but did not receive a new card. How can I get one?

In order to receive ID cards, we needed a valid mailing address and current photo. We apologize if you did not receive a new card, but you can still purchase a new Season Pass. You will need to have a current season photo ID taken on your first visit. Please update your mailing information when processing so that we can include you in future offers.

I didn’t receive season pass cards for all of my family. How can I get their cards?

In order to receive an ID card, we needed a valid mailing address and current photo for each Passholder. If we did not include cards for all of your family members, we apologize for any inconvenience. You can purchase additional Season Pass vouchers when you activate your ID online at the same low price and print them from your own home computer. Your additional family members will need to have a current season photo ID taken on their first visit.

I didn’t order a season pass, but I received a season pass card in the mail. Can I use it now?

You received an inactive ID card as part of a special mailing program we offer for added convenience to our loyal Passholders. It’s a very easy program where you go online to purchase your Pass and you’re ready to visit Six Flags. In order to use your card, go to the Passholder login page to pay for your Pass and activate the ID. At that time, it will be “turned on” and you will be able to use the card at the park.

Activate ID Card

I can’t complete the order because I don’t know all of the information about the season passholder. What should I do?

You must have all of the information necessary to complete the order. If you do not have all of the information, you may purchase a season pass directly from the park.

How is my package shipped?

If you purchased tickets only and did not select Print-N-Go, all orders can be shipped via First Class Mail or UPS Expedited. If you renewed your season pass online, orders are shipped via First Class Mail, UPS Ground or UPS Expedited. If you used a UPS ship method, no signature is required and UPS rerouting is not allowed. UPS may deliver up to 8:00 p.m. When you enter your billing information, estimated times of delivery will be provided.

How do I print my tickets at home?

Print-N-Go technology allows you to print your tickets from your computer printer and use those tickets at the park. Skip the ticket booth. Go straight to the gate!You must assign the name of the ticket holder to each Print-N-Go ticket before printing your tickets.You will be asked to register each ticket after the purchase is complete by clicking on the Print-N-Go logo on the order confirmation screen.If you do not know the name of the person(s) who will use the ticket(s), please wait to print the ticket(s).For security reasons, including deterring online fraud, each guest must show photo ID at the turnstiles matching the name that is printed on the ticket. Only young children without Student ID will be allowed entry without ID.

How do I get my Season Pass coupon book?

No more coupon books to carry around! We’ve made it easier than ever to save money at the park with your Season Pass or Membership. All of your coupons, discounts and ticket offers for friends are loaded electronically right on your card.

To see a complete list of all of your discounts and special offers, visit sixflags.com/pass. You can also download the official Six Flags app to view your Passholder offers.

How can I look up my receipt or reprint my Print-N-Go order?

To look up your receipt, enter the last four digits of your credit card number and your 10-digit telephone number. Once your receipt is shown, you can click the link to reprint your Print-N-Go order.

How can I call Customer Support?

We provide 24/7 technical support for our online store at (407) 261-4290. Our eCommerce technical support team can ONLY help you complete a purchase and CANNOT provide ANY assistance with Memberships, refunds, events or park merchandise (if you ask them to help with anything other than online purchases they will ask you to contact the park directly).

If you need to contact us about your Membership, please visit sixflags.com/membership. If you need assistance with anything else, please visit our Contact Us page.

Can I pick up my order at the park?

A "will call" option is not available at this time. However, for Print-N-Go tickets only, if you are unable to print your tickets, please go to the Guest Relations Booth at the park on the day of your visit where they will be able to look up your order and print your tickets for you. There is a $3 fee to reprint your tickets. You will need to bring the following:The credit card used to purchase these tickets.Photo ID Your email receipt or your order confirmation number.If you do not have your receipt or an order confirmation number, Guest Relations staff will still be able to look up your order and print your tickets but you must have Photo ID and the credit card that was used to purchase these tickets.

Can I change the registered name after a Print-N-Go ticket is printed?

It is not a problem if you have misspelled a name or need to change the name on a Print-N-Go ticket. Simply refer to your e-mail receipt and click the web link to the Print-N-Go site where you originally printed your tickets. Make the desired correction and reprint the ticket. E-commerce customer support staff are unable to the change names on tickets under any circumstances.

What types of jobs does Six Flags New England offer and how do I apply?

Six Flags New England offers jobs that are fun and fulfilling, whether they are for the season or for the long term. Find more information and apply online on the Jobs page of our website. View Jobs.

What special events are planned for this year?

Visit our events calendar for upcoming events. We update the calendar throughout the season, so be sure to check back often. View Event Calendar.

What is the mailing address and phone number?

Our mailing address is Route 159, 1623 Main St, P.O. Box 307, Agawam, MA 01001. Our phone number is (413) 786-9300. Live operators are available during regular park hours and during business hours on non-operating days.

What is the email newsletter and how do I receive it?

The Six Flags eNewsletter features articles about the park, discount coupons, contests, a calendar of events and more! It gets sent out every two weeks during the operating season. Sign up today! Sign Up For eNewsletter.

Is smoking permitted in the park?

Six Flags allows smoking, including electronic cigarettes, only in areas identified as designated smoking areas. All other areas in the parks are smoke-free, and smoking is strictly prohibited.

How do I get information about Six Flags New England and the area?

You may visit the various pages on the website to find information on all of our rides, shows and attractions, as well as the lodging page to find out about area hotels, car rental and booking a flight. View Lodging Page.

Can I bring my selfie stick or monopod into the park?

Selfie sticks, monopods, and similar items are not allowed inside Six Flags parks.

What ride restrictions are there?

Typical safety restrictions include height requirements, health and safety advisories, and accessibility guidelines. These restrictions are listed on the specific ride pages throughout our website, and on signs posted at each ride.View Rides PageView Height Requirements

What is your loose article policy?

Loose articles are not permitted on most rides and should be left with non-riders or secured in lockers. Six Flags and its employees are not responsible for lost, stolen or damaged items. Loose articles of any kind (including but not limited to purses, backpacks and beverage containers) may not be taken past the queue entrance and cannot be left on the load/unload platform of the following rides: SUPERMAN The Ride, BATMAN The Dark Knight, THE JOKER, Mind Eraser and Wicked Cyclone. All loose articles which cannot be secured must be left in a locker or with a non-rider prior to entering the queue line. Items lost on rides will not be retrieved during park operating hours and often times may not be located.

What is THE FLASH Pass and how does it work?

THE FLASH Pass is an electronic ride reservation system that holds your place in line at the park's most popular rides while you enjoy other attractions. Learn About THE FLASH Pass

What is Six Flags New England’s oldest existing roller coaster?

The oldest existing roller coaster at Six Flags New England is the Thunderbolt built in 1941.

What is considered exceptional size where rides are concerned?

Safety is our number one priority. Guests with certain body proportions, height and/or weight may not be able to participate on certain rides if the safety restraints will not operate as designed. Specific ride information is available at the ride and at Guest Relations.

What are the most popular rides for thrill-seekers?

See our top thrill rides.View Thrill Rides

What are the height requirements for the roller coasters?

The height requirements vary for each roller coaster. The restrictions are listed online, in the Park Map & Guide you receive at the park, as well as at each ride and are subject to change at any time for your safety.View Height Requirements

Some rides require that a child be accompanied by an adult or responsible person. How are these defined?

A responsible person is someone who meets all the requirements to ride the ride themselves and is at least 54” tall or taller.

How tall are the roller coasters?

The tallest roller coaster at Six Flags New England is SUPERMAN The Ride, which rises 208 feet into the air and, thanks to an underground tunnel, plunges 221 feet!

How many roller coasters does Six Flags New England have?

Six Flags New England has 13 coasters and is home to one of the top rated steel coasters on the planet, SUPERMAN The Ride. Please visit our rides page for a complete list.

 

View Rides Page

How many rides does Six Flags New England have?

Six Flags New England has more than 60 rides that range from mild to MAX on the thrill meter. For a list of rides and their descriptions, visit our attractions page. Plan to ride our most popular rides early in the day, or after 5 pm. Visit our attractions page for a complete listing.

View Attractions Page

How fast are Six Flags New England’s roller coasters?

The fastest roller coaster at Six Flags New England is SUPERMAN The Ride, which travels between 70 and 85 mph depending on weight and temperature.

Does Six Flags New England have live shows?

Nothing provides more lasting memories than a great show, especially when shared with friends and family. That’s why, in addition to the most thrilling rides on the planet, you’ll find a wide variety of top-shelf entertainment right here at the park. The kind of entertainment you’ll be talking about for years to come. For shows, please visit our entertainment page.

View Entertainment Page

Are there rides for small children to enjoy?

Six Flags New England is home to some of the most exciting family rides that your pint-sized ones will enjoy! For more information, please visit our kids page.View Kids Page

Are there restrictions for guests with prosthetic devices?

There are restrictions on certain rides, depending on the prosthetic device. Please view our Safety & Accessibility Guide. You may also contact Guest Relations while at the park with questions.

View Safety & Accessibility Guide

Are there restrictions for guests with casts?

Due to safety concerns, casts are not permitted on certain attractions at Six Flags New England. For a complete list, please view our Safety & Accessibility Guide. Casts of any kind are not permitted on any slides in Hurricane Harbor. For rides that allow casts, the cast must not restrict the guest from bending their elbow or knee. Casts cannot restrict ride restraints in any way. For more information, please view our Safety & Accessibility Guide.

 

View Safety & Accessibility Guide

Where can I buy a ticket or find out how much tickets are?

Tickets will be available for purchase online and at the ticket booths. You can save more by buying in advance. Follow the link below to purchase a ticket!BUY TICKETS

Where can I buy a Season Pass or Membership?

You can buy a Season Pass right here on our website. Follow the link below for more information!SEASON PASSES

What if I have an unused Season Pass from a prior season?

Unfortunately, 2019 Season Passes are not valid at Hurricane Harbor Rockford. Purchase a 2020 Season Pass or Membership for the best value at Hurricane Harbor Rockford.

Does Hurricane Harbor Rockford offer a discount on admission for groups?

Groups of 15 or more people are eligible for a group discount. To learn more about group information, visit the Groups page on the website or call (847) 249-1952.GROUPS PAGE

Where can I find information for guests with disabilities?

Hurricane Harbor Rockford offers water wheel chairs for guests to access our zero-depth attractions such as the Splash Magic River and Tsunami Bay Wave Pool. Stop by our First Aid Office for additional information.Visit the Guest Services page for information on accessibility at Six Flags parks. With specific questions, please visit the park to speak with a member of our team.GUEST SERVICES

What special events are planned for this year?

Visit our Events page on the website for upcoming events.EVENTS PAGE

What kinds of food does the park offer?

Hurricane Harbor Rockford offers a wide variety of different kinds of food to eat and environments to eat it in. Whether you’re looking for just a snack or a full meal, we have exactly what you need to keep you fueled up for the rest of the day. For a full list of food offerings, please visit the Dining page of the website. DINING PAGE

What happens if it rains?

While some rides and shows may close due to rain or wind, they are opened as soon as the weather clears. Refunds and rainchecks are not offered.

What happens if I lose something while at the park?

Hurricane Harbor Rockford is cleaned after hours and items are turned into Guest Services but if a guest loses an item during the day on one of the slides, it should be reported to the Guest Services located in the center of the park. Guests may fill out a lost report and a lifeguard can search the ride for the item. Lost items are kept up to two weeks.

May I bring my own food and beverages into Hurricane Harbor Rockford?

Food, Drinks and CoolersFood, beverages, coolers and grills may not be brought into the park. The only food exceptions are for food allergies as described below and infant food, in non-glass jars. Hurricane Harbor Rockford prohibits the use of grills and open flames in and around the property, including parking lots. Food AllergiesGuests who suffer from sensitivities or life-threatening allergies may bring food into the park if they do not feel comfortable with the menu options available. In this case, the food must be limited to the individual with the allergy and may contain: two sealable sandwich bags (7×8 inches) and one snack to accommodate their visit (such as a piece of fruit, or a fruit bar, or a snack that fits in a sandwich bag). One small soft-sided cooler may be brought into the park to carry these items. No outside beverages are permitted. Please speak with Security at the Front Gate regarding any food allergies.

Is there a place to store my belongings inside the park?

Lockers are located next to the Snack Shack near the center of the park for a nominal daily rental fee. The prices are as follows:

Standard $12

Large $15

Jumbo $20

Payment for rentals can only be made at the location of the lockers in the park.

Is smoking permitted in the park?

Hurricane Harbor Rockford is a smoke-free environment. Smoking (including E-cigarettes) is prohibited everywhere within the Park.

How do I re-enter the park if I have to leave for some reason?

Guests who leave the park and plan to return must get their hand stamped before they leave the park at the exit turnstiles. When Guests return to the park, they must enter through the main entrance turnstiles with a proper hand stamp or re-entry will not be allowed. This includes Members and Season Passholders. Season Passes and Memberships can only be scanned once per day. Transferring hand stamps is a violation of Six Flags policies and is strictly forbidden.

Does Hurricane Harbor Rockford have a dress code?

Waterpark ClothingAppropriate bathing suits are required for guests using pools and slides at the waterpark. You must wear a lined swimsuit. No street clothes, cut-offs, athletic clothing or "thong" bikinis are allowed. In addition, swimwear with buttons, snaps, rivets or zippers is not allowed. Aqua-socks are allowed in the Tsuanami Bay Wavepool, Splash Magic River, Tiki Island and the Little Lagoon.Young ChildrenTo provide our guests with a high degree of health safety, all children age three and under must wear tightly fitting reusable plastic swim pants whether or not they are toilet-trained. Swim pants in a variety of prints and patterns are available for purchase in the gift shop. (Note: Commercial swim diapers such as Huggie's Little Swimmers are not acceptable without the tightly fitting reusable plastic swim pants worn over the top of them.)Additional Information & Six Flags PoliciesIn keeping with our family-friendly atmosphere, and for health and safety reasons, Hurricane Harbor Rockford strictly enforces this dress code. Please visit our Park Policies page for these Dress Code requirements.DRESS CODE REQUIREMENTS 

Do you have any suggestions if our party gets separated?

Arrange a meeting place and time should your party become separated. All lost children are brought to Guest Relations. Lost parents are also directed to Guest Relations. Parents with lost children can fill out a lost child report. This report is relayed to all team members carrying radios throughout the park.

Can I rent my own tube for the day at Hurricane Harbor Rockford?

Yes, we offer both daily tube rentals and season tube rentals for our Season Pass Holders and Members. The prices are as follows:

Daily Single Tube: $8

Daily Double Tube: $10

All Season Tube: $30

Daily Tube rentals are only available at the park. All Season Tube rentals are available at the park and online.

Can I bring my selfie stick or monopod into the park?

Selfie sticks, monopods, and similar items are not allowed inside Hurricane Harbor Rockford or any Six Flags parks.

Can I bring arm floats, puddle jumpers, baby floats or other flotation devices to Hurricane Harbor Rockford?

Any flotation device brought into the park must be US Coast Guard approved. Lifejackets are available free of charge. Our lifejackets are US Coast Guard approved and staff will fit all guests and children with the appropriately fitting lifejacket. Lifejackets are available at Tube Rental, next to the Tsunami Bay Wave Pool. All young swimmers and non-swimmers are encouraged to wear a properly fitted lifejacket while enjoying the waterpark.

Can I bring a folding chair into the park?

No, folding chairs are not permitted inside the waterpark. We do have beach chairs and picnic tables located throughout the park for your convenience.

Are pets permitted at Hurricane Harbor Rockford?

Pets are not permitted in the park. Many of our lodging partners gladly accept pets at their hotels. Trained service animals are welcome at our Six Flags Theme Parks. Service animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities. For the health and safety of your pet, do not leave it in your car for any length of time while visiting the park. Hurricane Harbor Rockford will call Animal Services to rescue your pet at your expense, which may also result in prosecution.For more information please visit the park and speak to a member of our team, or call 847-249-1776. 

Are laser pointers permitted at Hurricane Harbor Rockford?

For the safety of our Guests and employees, laser pointers are not permitted.

Are children’s play pens allowed inside of the waterpark?

Yes, play pens are welcome inside the waterpark. Large cribs are not permitted.

What types of jobs does Hurricane Harbor Rockford offer and how do I apply?

Hurricane Harbor Rockford offers jobs in various departments that are fun and fulfilling, whether they are for the season or for the long term. You may find this information and apply online on the Jobs page of our website.APPLY NOW

What kinds of food does the park have?

Hurricane Harbor Rockford has food for every taste. Grab a bite to eat at Surfside Café, Paradise Pizza or Tiki Tacos. Just need a snack, like a pretzel, churro or nachos? Try Beachside Funnel Cakes, Hawaiian Hideaway or the Snack Shack. Hurricane Harbor Rockford also offers Dippin’ Dots.View Dining Guide

What is the mailing address and phone number?

Hurricane Harbor Rockford: 7820 Cherryvale N Blvd, Cherry Valley, IL 61016

847-249-4636

Is there WiFi or Internet access at Hurricane Harbor Rockford?

Yes, we offer free WiFi throughout the park.

What ride restrictions are there?

Typical safety restrictions include height requirements, health and safety advisories, and accessibility guidelines. These restrictions are listed on the specific ride pages throughout our website, and on signs posted at each ride.

What is the loose article policy at Hurricane Harbor Rockford?

Loose articles are not permitted on rides and should be left with non-riders or secured in lockers. Hurricane Harbor Rockford and its employees are not responsible for lost or stolen items. Loose articles of any kind (including but not limited to sunglasses, hats, cell phones, etc.) may not be taken past the queue entrance.

What is considered exceptional size where rides are concerned?

Safety is our number one priority. Guests with certain body proportions, height and/or weight may not be able to participate on certain rides if the safety restraints will not operate as designed. Specific ride information is available at the entrance to each ride and at Guest Services.

How many attractions does Hurricane Harbor Rockford have?

Hurricane Harbor Rockford has 12 attractions, including the ALL NEW Tidal Wave, the Midwest's First Tailspin Water Slide! To learn more about all of our attractions, visit the Attractions Page of the website.ATTRACTIONS PAGE

Are there rides for small children to enjoy?

There are multiple family friendly areas and splash zones for small children and families to enjoy together, including Little Lagoon and Tiki Island.

Are there restrictions for guests with casts?

Guests with casts are not permitted on any water ride or attraction.

Are their restrictions for guests with prosthetic devices?

There are restrictions on certain rides, depending on the prosthetic device. Please visit the park to speak with someone in Guest Services or call 847-249-1776.

Which hotels are close?

Please see our lodging page for more information.

What is the weather like?

Fortunately, Six Flags Magic Mountain is located in sunny Southern California.  Please check the local weather services before your visit. 

What are the best days to visit?

Plan to visit when attendance is lightest.  Best bets: Weekdays in the summer and during the winter season.

Is there transportation to the park from a local hotel?

Learn about the City of Santa Clarita’s Free Trolley Service. Learn More

Is there a place where I can leave my pets?

Pets are not permitted in the park, with the exception of service animals. Six Flags Magic Mountain does provide kennel services. Please ask a parking attendant for the location outside of the park. Los Angeles County requires proof of rabies vaccination in order to board your pet, so be sure to bring all documentation with you to the park. For the health and safety of your pet, do not leave it in your car for any length of time while visiting the park. Six Flags Magic Mountain will call Animal Services to rescue your pet at your expense, which may also result in prosecution.

What should I do if I have an issue with my online ticket order?

Please contact Six Flags Ecommerce Guest Relations at (661) 255-4100.

What should I do if I can’t print my online tickets?

You can have your tickets printed for you at the Guest Relations building. You will need the credit card you used to order the tickets, I.D. and your order confirmation number.

What is the minimum size of a group?

Special group rate offers are available for any group size of 10 guests or more. Visit our Group Sales page for more details. Learn More

What if I have an unused Season Pass from a prior season?

Unused and unprocessed Season Passes may be upgraded to a current Season Pass for a fee.

What if I have an unused daily ticket that has expired?

Six Flags admission tickets, Bounce Back tickets and internet Print-N-Go tickets cannot be extended past their expiration date.

What does my Six Flags Magic Mountain admission ticket include?

Six Flags admission ticket includes unlimited fun on rides, attractions and shows with the exception of special events and certain attractions that require a fee.

Is there a processing fee?

There will be one processing fee per order.

Is there a discount for AAA members?

AAA members receive $5 off the general admission with the "Show Your Card and Save" program when presenting your membership card at any of our ticket booths (good for up to six discounted tickets). AAA members also receive a 10% discount on merchandise purchases of $15 or more.

I’ve lost my Membership or Season Pass Card, what can I do?

Your Six Flags Magic Mountain Season Pass ID Card can only be replaced by visiting our Ticket Will Call Window in person on any Park operating day. The replacement fee is $25.

I lost something in the park. What should I do?

Head on over to Lost and Found located in Six Flags Plaza behind Guest Relations. Ride attendants cannot be responsible for articles left on ride platforms. Please secure all loose articles before boarding. Six Flags is not responsible for any lost, stolen or broken items. Items will be retrieved from ride areas when the park closes and kept at Lost and Found for seven days. Report your lost item online on our Lost & Found information page. Visit Lost & Found

How much of a deposit do you require?

There is not deposit for our tickets. You must purchase all of your tickets in advance.

How much is parking?

Parking prices can be found on our parking page. Tickets Page

Does Six Flags Magic Mountain sell gift certificates?

No, but with Print-N-Go, you can purchase tickets online at a discount and give them as a gift good for the entire season. 

Does Six Flags Magic Mountain offer a discount on admission for groups?

Yes, groups of 10 or more people are eligible for a group discount. You may visit the Groups page to request information for your next visit. Visit Groups Page

Does my child need a Season Pass or ticket?

Children two years old and younger receive free admission to Six Flags Magic Mountain. A guest does not need a Season Pass until turning three years old. Once your child is three years old, the price would be the same as the other passes. If your two-year old is going to turn three during the current season, then we recommend buying the pass now, as it is usually cheaper than it will be later in the season.

Do you offer rain checks?

Rides may be closed temporarily during electrical storms, heavy rain, or high winds.  Most restaurants, theaters and shops will remain open.  Rides will re-open as soon as safe operations can be assured. Refunds or rain checks for inclement weather are not offered. 

Do you offer military discounts?

To honor our military (active and veterans) and their families, Six Flags Magic Mountain offers a discount on every general admission ticket purchased. Up to four tickets may be purchased with a valid U.S. military ID. This offer is good at the Six Flags Magic Mountain ticket booths and is available any operating day. This offer is not available at this time. All tickets must be purchased online through our ticket and reservation system.

Do you offer a Travel Agent discount?

No. However, Group Rates are available for travel related groups through our Group Sales office. 

Do you offer a non-rider discount?

No, Six Flags Magic Mountain is a pay one price facility. Because of the breadth of entertainment offered for all ages, Six Flags maintains the pay-one-price policy for all Guests to enjoy the rides, slides, shows, and other entertainment.

What forms of payment does Six Flags Magic Mountain accept?

Six Flags Magic Mountain only accepts card and mobile payments at all in-park locations including parking toll booths, restaurants, retail stores, games, ticket windows, and parking toll booths. You may pay for purchases using Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay, or a debit card. You can convert your cash to a prepaid debit card immediately inside the park entrance (or at one of the other Cash to Card kiosks located in the park).

PARKING NOTICE: Parking may only be paid for using card or mobile payment method. For faster entry, please purchase parking online before your visit.”

Where can I find information for guests with disabilities?

Visit our guest with disabilities page for information on accessibility at Six Flags Magic Mountain. Guests With Disabilities Page

What is THE FLASH Pass and how does it work?

THE FLASH Pass is an electronic ride reservation system that holds your place in line at the park’s most popular rides while you enjoy other attractions.  Learn more about THE FLASH Pass. Learn More

What happens if it rains?

The park contains all types of activities, many of which are not dependent upon good weather, including indoor shows, games and arcades. While some rides and shows may close due to rain or wind, they are opened as soon as the weather clears. Refunds and rainchecks are not offered. As Guest safety is our number one priority, there are certain weather circumstances that may cause the entire Park to close earlier than scheduled or not open at all. As soon as closures are confirmed the website operating calendar will be updated with the Park's current operating status. Please check the website prior to visiting on days when weather may be a concern.

What happens if I lose something while at the park?

Please visit Guest Relations located in Six Flags Plaza where representatives will be pleased to help you locate your lost items. Ride attendants cannot be responsible for articles left on ride platforms. Please secure all loose articles before boarding. Six Flags is not responsible for any lost, stolen or broken items. Items will be retrieved from ride areas when the park closes and kept at Lost and Found for seven days. For information regarding a lost article, please call (661) 255-4100.

My family will be visiting. What can we all do together?

There are plenty of rides and activities your family can enjoy together while visiting Six Flags Magic Mountain. Stop by Guest Relations for help planning your day at the park and to pick up a copy of your Guide to Family Fun at Six Flags Magic Mountain. We have even more ideas on our Tips for Family Fun page. Tips For Family Fun

May I bring my own food and beverages into Six Flags Magic Mountain?

Food, beverages, coolers and grills may not be brought into the park. The only food exceptions are for food allergies as described below and infant food, in non-glass jars. Six Flags Magic Mountain prohibits the use of grills and open flames in and around the property, including parking lots. Guests who suffer from sensitivities or life-threatening allergies may bring food into the park if they do not feel comfortable with the menu options available. In this case, the food must be limited to the individual with the allergy and may contain: two sealable sandwich bags (7×8 inches) and one snack to accommodate their visit (such as a piece of fruit, or a fruit bar, or a snack that fits in a sandwich bag).  One small soft-sided cooler may be brought into the park to carry these items. No outside beverages are permitted. Please see Security at Six Flags Magic Mountain to receive a medical sticker.

Is there a place to store my belongings inside the park?

Lockers are located behind Guest Relations.  Lockers may not be reserved in advance. There is a nominal daily charge, plus a refundable key deposit.

Is smoking permitted in the park?

Six Flags allows smoking only in areas identified as designated smoking areas. E-cigarettes may only be used in designated smoking areas. All other areas in the parks are smoke-free, and smoking is strictly prohibited.

How do I re-enter the park if I have to leave for some reason?

Guests who leave the park and plan to return must get their hand stamped before they leave the park at the exit e-entry gate. When Guests return to the park, they must enter through the re-entry gate with a proper hand stamp or re-entry will not be allowed. This includes Season Passholders. Season Passes can only be scanned once per day. Transferring hand stamps is a violation of Six Flags policies and is strictly forbidden.

Does Six Flags Magic Mountain have a dress code?

In keeping with our family-friendly atmosphere, and for health and safety reasons, Six Flags Magic Mountain strictly enforces a dress code. Proper attire must be worn in the park at all times, including shirts and appropriate footwear. Clothing with rude, vulgar or offensive language or graphics is not permitted at any time (shirts cannot be turned inside out as a solution). Bathing suits may be worn only in Hurricane Harbor waterpark. Park admission may be denied if clothing is deemed by management to be inappropriate.

Do you rent strollers and wheelchairs?

Located in Six Flags Plaza behind Guest Relations. Strollers, wheelchairs, and electronic wheelchairs (ECVs) are rented on a first-come, first-serve basis.

Do you have any suggestions if our party gets separated?

Arrange a meeting place and time should your party become separated. Although we are unable to page for separated party members, messages can be left for them at Lost Parents and Guest Relations. We have a Lost Parents Center where our employees will take children who have been separated from their family or group. We suggest that you get a one-time height check wristband for your children, available at Guest Relations, all security information booths and major rides. Your cell phone number can be written on the wristband in case your child becomes separated from you.

Are pets permitted at Six Flags Magic Mountain?

Pets are not permitted in the park, with the exception of service animals.  Six Flags Magic Mountain does provide kennel services. Please ask a parking attendant for the location outside of the park. Los Angeles County requires proof of rabies vaccination in order to board your pet, so be sure to bring all documentation with you to the park. For the health and safety of your pet, do not leave it in your car for any length of time while visiting the park. Six Flags Magic Mountain will call Animal Services to rescue your pet at your expense, which may also result in prosecution. 

Are laser pointers permitted at Six Flags Magic Mountain?

For the safety of our Guests and employees, laser pointers are not permitted.

Why did I receive a special online offer via email, but my friend didn’t?

Like many companies, Six Flags occasionally offers discounts to select recipients in an effort to test different marketing offers before rolling out programs to the general public. Unfortunately, system limitations and testing methodologies limit the number of people we can include in our beta tests so we are unable to add participants.

Why can’t I view the online store?

This e-commerce website requires the free Macromedia Flash Player 10. If you do not have the Flash Player 10 please download the latest version. The minimum recommended screen resolution is 1024 X 768. The minimum recommended connection speed for dial-up modems is 56k.

What is the refund policy?

Tickets, Season Passes and all vouchers purchased on this site are non-refundable. Please be sure you have selected the correct park, the correct tickets and the correct number of tickets before completing your purchase. Six Flags does not offer cancellations, refunds, rain checks or exchanges. Because Six Flags occasionally offers extra discounts or purchase incentives, pricing on sixflags.com is available as is only at the time the order is placed. Pricing adjustments will not be made for previous orders based on past or future promotions or sale prices.

What if I made a mistake when ordering items from this site?

Before you make your final purchase, carefully review your selections. We do not offer refunds for any tickets purchased online or at the gate. The ecommerce call center staff cannot process a refund under any circumstances. Our tickets are non-transferable. A ticket purchased for a specific Six Flags branded park is only accepted at that theme park or water park location. Tickets purchased for park special events or concerts are only accepted at the gate for the day of the event.

What if I lose my Print-N-Go Ticket(s)?

If you have lost your tickets, please reprint your tickets by following the instructions in your email receipt. If you do not have an email receipt, please go to the Guest Relations Booth at the park on the day of your visit where they will be able to look up your order and print your tickets for you. A replacement fee will apply. You will need to bring the following: The credit card used to purchase these tickets. Photo ID. Your email receipt or your order confirmation number. If you do not have your receipt or an order confirmation number, Guest Relations staff will still be able to look up your order and print your tickets but you must have Photo ID and the credit card that was used to purchase these tickets. A replacement fee will apply.

What if I cannot print my ticket(s)?

Check to make sure your printer is plugged in, properly connected and turned on. Make sure that all color and black ink cartridges contain ink and are working properly. If you are not sure that you have ink, please print a test page such as an email or a photograph. If you are still unable to print your tickets, please go to the Guest Relations Booth at the park on the day of your visit where they will be able to look up your order and print your tickets for you. A replacement fee will apply. You will need to bring the following: The credit card used to purchase these tickets. Photo ID. Your email receipt or your order confirmation number. If you do not have your receipt or an order confirmation number, Guest Relations staff will still be able to look up your order and print your tickets but you must have Photo ID and the credit card that was used to purchase these tickets. A replacement fee will apply.

How do I print my tickets at home?

Print-N-Go technology allows you to print your tickets from your computer printer and use those tickets at the park. Skip the ticket booth. Go straight to the gate! You must assign the name of the ticket holder to each Print-N-Go ticket before printing your tickets. You will be asked to register each ticket after the purchase is complete by clicking on the Print-N-Go logo on the order confirmation screen. If you do not know the name of the person(s) who will use the ticket(s), please wait to print the ticket(s). For security reasons, including deterring online fraud, each guest must show photo ID at the turnstiles matching the name that is printed on the ticket. Only young children without Student ID will be allowed entry without ID.

How can I look up my receipt or reprint my Print-N-Go order?

To look up your receipt, enter the last four digits of your credit card number and your 10-digit telephone number. Once your receipt is shown, you can click the link to reprint your Print-N-Go order.

How can I call Customer Support?

We provide 24×7 technical support for our online store at (407) 261-4290. Our eCommerce technical support team can ONLY help you complete a purchase and CANNOT provide ANY assistance with Memberships, refunds, events or park merchandise (if you ask them to help with anything other than online purchases they will ask you to contact the park directly).

If you need to contact us about your Membership, please visit sixflags.com/membership. If you need assistance with anything else, please visit our Contact Us page.

Do tickets have an expiration date?

Date specific tickets are valid only on the specific dates shown. Tickets and Season Passes without specific dates are valid during the current operating season.

Can I pick up my order at the park?

A "will call" option is not available at this time. However, for Print-N-Go tickets only, if you are unable to print your tickets, please go to the Guest Relations Booth at the park on the day of your visit where they will be able to look up your order and print your tickets for you. A replacement fee will apply. You will need to bring the following: The credit card used to purchase these tickets. Photo ID Your email receipt or your order confirmation number. If you do not have your receipt or an order confirmation number, Guest Relations staff will still be able to look up your order and print your tickets but you must have Photo ID and the credit card that was used to purchase these tickets. A replacement fee will apply.

Where can I get a map of the park?

Our park map is available online.  In addition, once you arrive at Six Flags Magic Mountain, there are park maps available at the toll booths, ticket booths, entrance turnstiles and Guest Relations. View Park Map

When does the park open?

Find out when the park opens and daily hours on the operating calendar. View Calendar

What types of jobs does Six Flags Magic Mountain offer and how do I apply?

Six Flags Magic Mountain offers jobs in various departments that are fun and fulfilling, whether they are for the season or for the long term.  You may find this information and apply online on the Jobs page of our website. Visit Jobs Page

What special events are planned for this year?

Visit our events calendar for upcoming events. We add performances throughout the season, so be sure to check back often. View Calendar

What kinds of food does the park have?

Six Flags Magic Mountain has food for every taste, from Johnny Rockets hamburgers and shakes, pizza, and Asian Cuisine to Plaza Ice Cream & Shakes, and the World Famous Funnel Cake Factory. Many restaurants and snack areas are conveniently located throughout the Park. View our Dining page for a list of dining options. Dining Page

What is the mailing address and phone number?

Our mailing address is 26101 Magic Mountain Parkway, Valencia, CA 91355.  For general park information, call (661) 255-4100.

What is the email newsletter and how do I receive it?

The email newsletter, In The Loop, is sent several times a month with updates on special events and discounts.  Be sure to join In The Loop to have the latest news, great offers and other specials delivered to your inbox. Join Newsletter

What are the current ticket prices?

Six Flags Magic Mountain offers a variety of ticket combinations. See our tickets page for information and prices on daily admission, Season Passes and other options. Tickets Page

How do I get information about Six Flags Magic Mountain and the area?

You may visit the various pages on the website to find information on all of our rides, shows and attractions, as well as local lodging.

Does Six Flags Magic Mountain have live shows?

Nothing provides more lasting memories than a great show, especially when shared with friends and family. That's why, in addition to the most thrilling rides on the planet, you'll find a wide variety of top-shelf entertainment right here at the park. Concerts. Characters. The kind of entertainment you'll be talking about for years to come. For shows, please visit our entertainment page or events page.

Can I bring my selfie stick or monopod into the park?

Selfie sticks, monopods, and similar items are not allowed inside Six Flags parks.

What ride restrictions are there?

Typical safety restrictions include height requirements, health and safety advisories, and accessibility guidelines. These restrictions are listed on the specific ride pages throughout our website, and on signs posted at each ride. Rides Page

What is THE FLASH Pass and how does it work?

THE FLASH Pass is an electronic ride reservation system that holds your place in line at the park's most popular rides while you enjoy other attractions.  Learn more about THE FLASH Pass. 

What is your loose article policy?

Loose articles are not permitted on most rides and should be left with non-riders or secured in lockers. Six Flags and its employees are not responsible for lost or stolen items. Loose articles of any kind (including but not limited to purses, backpacks, and beverage containers) may not be taken past the queue entrance and cannot be left on the load/unload platform of the following rides: X2, Viper, Tatsu, Apocalypse, The Riddler’s Revenge, Batman The Ride, Scream and Goliath. Cell phones, pagers, or other small items must be secured in cargo pockets, zippered jacket pockets, or placed inside the zippered pouch on the ride (available on select rides). All loose articles which cannot be secured must be left in a locker or with a non-rider prior to entering the queue line.

What is considered exceptional size where rides are concerned?

Safety is our number one priority. Guests with certain body proportions, height and/or weight may not be able to participate on certain rides if the safety restraints will not operate as designed. Specific ride information is available at the ride and at Guest Relations.

What are the most popular rides for thrill-seekers?

Six Flags Magic Mountain features many unique thrill experiences, including those found on X2, Tatsu, Full Throttle, and Lex Luthor: Drop of Doom. Plan to ride our most popular rides early in the day, or after 6 pm. Visit our Thrill Rides Page for a listing of these rides.Thrill Rides Page

What are the height requirements for the roller coasters?

The height requirements vary for each roller coaster. The requirements are listed online, in the Park Map & Guide you receive at the park, as well as at each ride and are subject to change at any time for your safety. View Height Requirements

Some rides require that a child be accompanied by an adult or responsible person. How are these defined?

Please refer to specific guidelines posted at the entrance of every ride. 

How tall are Six Flags Magic Mountain’s roller coasters?

Height varies per roller coaster.  SUPERMAN: Escape from Krypton is the tallest ride, looming 415 feet above the ground.  Please visit our thrill rides page for detailed information about each coaster.  Thrill Rides Page

How many roller coasters does Six Flags Magic Mountain have?

Six Flags Magic Mountain has more coasters than any other theme park on the planet. Rides Page

How many rides does Six Flags Magic Mountain have?

Known worldwide as the undisputed Thrill Capital of the World, the 260-acre theme park features more coasters than any other theme park on the planet and over 100 rides, games and attractions for the entire family. Visit our all rides page for a complete listing. View All Rides

How fast are Six Flags Magic Mountain’s roller coasters?

Speed varies per roller coaster, but you can go as fast as 100 mph on SUPERMAN: Escape from Krypton.

Are there rides for small children to enjoy?

Six Flags Magic Mountain is home to some of the most exciting family rides that your pint-sized ones will enjoy! For more information, please visit our kids page. Visit Kids Page

Are there restrictions for guests with prosthetic devices?

There are restrictions on certain rides, depending on the prosthetic device.   If the prosthetic devise impairs you from safely sitting in or on the ride and safety restraints cannot be fastened, you will not be allowed to ride. 

Are there restrictions for guests with casts?

Restrictions vary by ride and attraction.  For specific restrictions, please refer to the Safety and Accessibility Guide. To view the Safety and Accessibility Guide online, please visit the Guest Relations page. Visit Guest Relations

Which hotels are close?

Please see our lodging page for more information.Learn More

What is the weather like?

Texas summers can be warm so make sure to wear your sunscreen and drink lots of fluids.

What are the best days to visit?

Plan to visit when attendance is light. Best bets: Weekdays during the summer.

What should I do if I have an issue with my online ticket order?

Please contact Guest Relations at (817) 265-3356 ext. 3867.

What should I do if I can’t print my online tickets?

You can have your tickets printed for you at the Guest Relations building. You will need the credit card you used to order the tickets, I.D. and your order confirmation number.

What if I have an unused season pass from a prior season?

Season passes can only be used during the season they were purchased. No refunds or exchanges.

What if I have an unused daily ticket that has expired?

Six Flags Hurricane Harbor admission tickets, Bounce Back tickets and internet Print-N-Go tickets cannot be extended past their expiration date.

What does my Six Flags Hurricane Harbor’s admission ticket include?

With your Six Flags Hurricane Harbor admission ticket you are able to ride awesome rides like the Seawolf, Black Hole, Der Stuka and so many more!

Is there a discount for AAA members?

AAA members receive $2 off the general admission with the “Show Your Card and Save” program when presenting your membership card at any of our water park ticket booths (good for up to six discounted tickets). AAA members also receive a 10% discount on merchandise purchases of $15 or more.

I placed an order online, and got a confirmation number, but then I couldn’t print my tickets. What should I do?

You can have your tickets printed for you at the Guest Relations building. You will need the credit card you used to order the tickets, I.D., and your order confirmation number.

I lost something in the park. What should I do?

Head on over to Lost and Found located in Hometown Square. Ride attendants cannot be responsible for articles left on ride platforms. Please secure all loose articles before boarding. Six Flags is not responsible for any lost, stolen or broken items. Items will be retrieved from ride areas when the park closes and kept at Lost and Found for seven days. Report your lost item online on our Lost & Found information page. Visit Lost & Found

I cannot purchase Season Passes online because I do not live within 300 miles of the park. What should I do?

Our online system requires that the billing address for the purchase be within a 300-mile radius of the park. If you live outside that radius and need to purchase Season Passes, we can fulfill your order from the park via mail or fax order. Please click here for more information on placing a Season Pass order.Visit Season Pass Page

I am having a problem with my online ticket order. What should I do?

Please contact Six Flags Hurricane Harbor Guest Relations by telephone at (817) 265-3356 x3867.

How much is parking?

Prices for parking can be found here. Learn More

Does Six Flags Hurricane Harbor offer a discount on admission for groups?

Yes, discount tickets are available for groups of 15 or more. You may visit the Groups page, or call Call (817) 640-8900 ext. 4100 for group information. Don’t forget to call for special large group rates for 100 or more. Annually, we host hundreds of groups from businesses, schools, unions, churches and social organizations. Call one of our catering specialists today to book your memorable event.

Does my child need a Season Pass or ticket?

Children two years old and younger receive free admission to Six Flags Hurricane Harbor. A guest does not need a season pass until they turn three years old. Once your child is three years old, the price would be the same as the other passes. If your two-year old is going to turn three during the current season, then we recommend buying the pass now.

Do you offer rain checks?

Rides may be closed temporarily during electrical storms, heavy rain, or high winds. Most restaurants, theaters and shops will remain open. Rides will re-open as soon as safe operations can be assured. Refunds or rain checks for inclement weather are not offered.

Do you offer military discounts?

Most military bases offer discounted admission tickets at their MWR/ITR offices. There is also a military discount available at the park ticketing booths at the front of the park.

Do you offer a Travel Agent discount?

No. However, Group Rates are available for travel related groups through our Group Sales office.

Do you offer a non-rider discount?

No, Six Flags Hurricane Harbor is a pay one price facility. Because of the breadth of entertainment offered for all ages, Six Flags Hurricane Harbor maintains the pay-one-price policy for all Guests.

Besides cash, what other forms of payment does Six Flags Hurricane Harbor accept?

We gladly accept Discover, American Express, MasterCard, and Visa for parking, park admission, in gift shops and at most dining locations. Our online store also accepts PayPal. Six Flags Hurricane Harbor does not accept personal checks but there are ATMs available throughout the park.

Where can I find information for guests with disabilities?

Visit our Guest Relations page for information on accessibility at Six Flags Hurricane Harbor.Visit Guest Relations

What happens if it rains?

The park contains all types of activities, many of which are not dependent upon good weather. While some rides and attractions may close due to inclement weather, these rides and attractions are opened as soon as the weather clears. Refunds and rainchecks are not offered.

What happens if I lose something while at the park?

Claim or report your lost items at Lost and Found located at Security near Hook’s Lagoon. Ride attendants cannot be responsible for articles left on ride platforms. Please secure all loose articles before boarding. Six Flags Hurricane Harbor is not responsible for any lost, stolen or broken items. Items will be retrieved from the bottom of pools on a regular basis and kept at Lost and Found for seven days. Report your lost item online on our Lost & Found information page. Visit Lost & Found

May I bring my own food and beverages into Six Flags Hurricane Harbor?

No outside food, beverages or coolers are allowed to be brought into Hurricane Harbor. However, we do offer picnic areas just outside the park which are available for your party to eat outside food. Exceptions are made for Guests with special dietary needs to include food allergies and baby food/formula. Guest should contact Park Security or Guest Relations when they arrive at the Park for approval to bring in special dietary foods. The special dietary food containers will be marked and dated to clearly show that they have been approved for entry into the park.

Is there a place to store my belongings inside the park?

Electronic lockers are available at various locations through the park. Please look for a Locker Rental Kiosk. Lockers are subject to availability and cannot be reserved in advance.

Is smoking permitted in the park?

Hurricane Harbor is a smoke-free park. Smoking, including the use of e-cigarettes, is strictly prohibited inside the park.

Do you rent strollers and wheelchairs?

Six Flags Hurricane Harbor does not offer strollers or wheelchairs for rent.

Do you have any suggestions if our party gets separated?

Arrange a meeting place and time, should your party become separated. Although we are unable to page for separated party members, messages can be left for them at Guest Relations. We have a Lost Parents Center, where our employees will take children who have been separated from their family or group.

Do you have a place for nursing mothers to feed their babies?

Staff is available during park hours to answer questions or help with special needs at Guest Relations, located near the main entrance.

Why is there a $1 “pending transaction” on my credit card statement?

If you purchased tickets and received a confirmation number, or if you tried to purchase tickets but the transaction did not complete, you may see a $1 “pending transaction” when reviewing your online credit card statement. The $1 transaction is used by the credit card networks to verify certain information prior to authorizing a purchase. In ALL cases this $1 transaction will automatically drop off and you will not be charged the extra dollar.

Why did I receive a special online offer via email, but my friend didn’t?

Like many companies, Six Flags occasionally offers discounts to select recipients in an effort to test different marketing offers before rolling out programs to the general public. Unfortunately, system limitations and testing methodologies limit the number of people we can include in our beta tests so we are unable to add participants.

What is the refund policy?

Tickets, season passes and all vouchers purchased on this site are

non-refundable. Please be sure you have selected the correct park, the correct tickets and the correct number of tickets before completing your purchase.

Six Flags does not offer cancellations, refunds, rain checks or exchanges.

Because Six Flags occasionally offers extra discounts or purchase incentives, pricing on sixflags.com is available as is only at the time the order is placed. Pricing adjustments will not be made for previous orders based on past or future promotions or sale prices.

What is the Easy Payment Plan?

A billing program where the cost of the Pass can be paid over several months. See the Easy Payments Frequently Asked Questions.

What if I made a mistake when ordering items from this site?

Please note:

Before you make your final purchase, carefully review your selections. We do not offer refunds for any tickets purchased online or at the gate.

The ecommerce call center staff cannot process a refund under any circumstances.

Our tickets are non-transferable. A ticket purchased for a specific Six Flags branded park is only accepted at that theme park or water park location.

Tickets purchased for park special events or concerts are only accepted at the gate for the day of the event.

What if I lose my Print-N-Go Ticket(s)?

If you have lost your tickets, please reprint your tickets by following the instructions in your email receipt. If you do not have an email receipt, please go to the Guest Relations Booth at the park on the day of your visit where they will be able to look up your order and print your tickets for you. A replacement fee will apply.

You will need to bring the following:

The credit card used to purchase these tickets.

Photo ID.

Your email receipt or your order confirmation number.

If you do not have your receipt or an order confirmation number, Guest Relations staff will still be able to look up your order and print your tickets but you must have Photo ID and the credit card that was used to purchase these tickets. A replacement fee will apply.

What if I cannot print my ticket(s)?

Check to make sure your printer is plugged in, properly connected and turned on.

Make sure that all color and black ink cartridges contain ink and are working properly.

If you are not sure that you have ink, please print a test page such as an email or a photograph.

If you are still unable to print your tickets, please go to the Guest Relations Booth at the park on the day of your visit where they will be able to look up your order and print your tickets for you. A replacement fee will apply.

You will need to bring the following:

The credit card used to purchase these tickets.

Photo ID.

Your email receipt or your order confirmation number.

If you do not have your receipt or an order confirmation number, Guest Relations staff will still be able to look up your order and print your tickets but you must have Photo ID and the credit card that was used to purchase these tickets. A replacement fee will apply.

Why can’t I view the online store?

This e-commerce website requires the free Macromedia Flash Player 10. If you do not have the Flash Player 10 and wish to download the latest version, or you are unsure what version of Flash you are currently using, please visit the Adobe® Flash® Player page. The minimum recommended screen resolution is 1024 X 768. The minimum recommended connection speed for dial-up modems is 56k.

I can’t complete the order because I don’t know all of the information about the season passholder. What should I do?

You must have all of the information necessary to complete the order. If you do not have all of the information, you may purchase a season pass directly from the park.

How do I print my tickets at home?

Print-N-Go technology allows you to print your tickets from your computer printer and use those tickets at the park. Skip the ticket booth. Go straight to the gate!

You must assign the name of the ticket holder to each Print-N-Go ticket before printing your tickets.

You will be asked to register each ticket after the purchase is complete by clicking on the Print-N-Go logo on the order confirmation screen.

If you do not know the name of the person(s) who will use the ticket(s), please wait to print the ticket(s).

For security reasons, including deterring online fraud, each guest must show photo ID at the turnstiles matching the name that is printed on the ticket. Only young children without Student ID will be allowed entry without ID.

How do I get my season passholder coupon book?

Pick up your passholder coupon book on your first visit to the park in the Spring, while supplies last.

How can I purchase more than 10 Season Passes?

To order more than 10 Season Passes, please call (817)-640-8900 x4100.

How can I look up my receipt or reprint my Print-N-Go order?

To look up your receipt, enter the last four digits of your credit card number and your 10-digit telephone number. Once your receipt is shown, you can click the link to reprint your Print-N-Go order. Last 4 of credit card Zip Code Phone Number 

How can I call Customer Support?

We provide 24×7 technical support for our online store at (407) 261-4290. Our eCommerce technical support team can ONLY help you complete a purchase and CANNOT provide ANY assistance with Memberships, refunds, events or park merchandise (if you ask them to help with anything other than online purchases they will ask you to contact the park directly).

If you need to contact us about your Membership, please visit sixflags.com/membership. If you need assistance with anything else, please visit our Contact Us page.

Do tickets have an expiration date?

Date specific tickets are valid only on the specific dates shown. Tickets and season passes without specific dates are valid during the current operating season.

Can I pick up my order at the park?

A “will call” option is not available at this time. However, for Print-N-Go tickets only, if you are unable to print your tickets, please go to the Guest Relations Booth at the park on the day of your visit where they will be able to look up your order and print your tickets for you. A replacement fee will apply. You will need to bring the following:

The credit card used to purchase these tickets.

Photo ID

Your email receipt or your order confirmation number.

If you do not have your receipt or an order confirmation number, Guest Relations staff will still be able to look up your order and print your tickets but you must have Photo ID and the credit card that was used to purchase these tickets. A replacement fee will apply.

Where can I get a map of the park?

Our park map is available online. You will also be able to find maps posted throughout the park on the day of your visit. View Park Map

When does the park open?

Click here for the operating calendar. View Calendar

What types of jobs does Six Flags Hurricane Harbor offer and how do I apply?

Six Flags Hurricane Harbor offers jobs in various departments that are fun and fulfilling, whether they are for the season or for the long term.  You may find this information and apply online on the Jobs page of our website. Visit Jobs Page

What special events are planned for this year?

Visit our events calendar for upcoming events. We add performances throughout the season, so be sure to check back often.

What kinds of food does the park have?

From hamburgers and fries to chicken fingers or pizza, there are eateries for every taste conveniently located throughout the park.  Salads are available, plus delicious treats such as funnel cakes and ice cream. Six Flags Hurricane Harbor proudly serves Coca-Cola products throughout the park for your enjoyment as well. See a detailed list of what food can be found where.   View Dining Page

What is the mailing address and phone number?

Our mailing address is PO Box 90191 Arlington, Texas 76004-0191. Our phone number is 817-265-3356. Live operators are available during park hours and during regular business hours on non-operating days.

What is the email newsletter and how do I receive it?

The email newsletter, In The Loop, is sent several times a month with updates on special events and discounts.  Be sure to join In The Loop to have the latest news, great offers and other specials delivered to your inbox. Join now!  Join Newsletter

What are the operating hours?

For more information, see our park calendar. View Calendar

What are the current ticket prices?

Six Flags Hurricane Harbor offers a variety of ticket combinations. See our tickets page for information and prices on daily admission, season passes and other options. Tickets Page

How do I get information about Six Flags Hurricane Harbor and the area?

You may visit the various pages on the website to find information on all of our rides and attractions, as well as lodging. Visit the Arlington Convention and Visitors Bureau website for local information.

Can I bring my selfie stick or monopod into the park?

Selfie sticks, monopods, and similar items are not allowed inside Six Flags parks.

What ride restrictions are there?

Typical safety restrictions include height requirements, health and safety advisories, and accessibility guidelines. These restrictions are listed on the specific ride pages throughout our website, and on signs posted at each ride.

What is your loose article policy?

Loose articles are not permitted on most rides and should be left with non-riders or secured in lockers. Six Flags Hurricane Harbor and its employees are not responsible for lost or stolen items. All loose articles which cannot be secured must be left in a locker or with a non-rider prior to entering the queue line.

What is considered exceptional size where rides are concerned?

Safety is our number one priority. Guests with certain body proportions, height and/or weight may not be able to participate on certain rides if the safety restraints will not operate as designed. Specific ride information is available at the ride and at Guest Relations.

What are the most popular rides for thrill-seekers?

We have a variety of out-of-this-world water rides, including Seawolf and Der Stuka. See all of our thrill rides. View Thrill Rides

Some rides require that a child be accompanied by an adult or responsible person. How are these defined?

An accompanied adult or responsible person is defined as a person over 54″ tall.

How many rides does Six Flags Hurricane Harbor have?

Six Flags Hurricane Harbor has approximately 24 rides consisting of varying levels of intensity. Plan to ride our most popular rides early in the day or late in the afternoon. Visit our all rides page for a complete listing. View All Rides

Are there rides for small children to enjoy?

Six Flags Hurricane Harbor is home to some of the most exciting family rides that your pint-sized ones will enjoy! For more information, please visit our kids page. Visit Kids Page

Are there restrictions for guests with prosthetic devices?

Guests with prosthetic devices may ride most rides, as long as the device is secure. Also, guests must be able to brace themselves on many rides.

Which hotels are close?

Please see our lodging page for more information.Learn More

What is the weather like?

The weather varies on a daily basis. We recommend you bring a jacket or sweatshirt for cool mornings and evenings. Store it in the park’s lockers.

What are the best days to visit?

Plan to visit when attendance is lightest. Best bets: Weekdays during the summer.

Is there a place where I can leave my pets?

Six Flags suggests that pets be left home. Animals are not permitted inside the park, with the exception of service animals.

What should I do if I can’t print my online tickets?

You can have your tickets printed for you for a small fee at the Guest Relations building. You will need your credit card used to order the tickets, I.D. and your order confirmation number.

What if I have an unused season pass from a prior season?

Six Flags Hurricane Harbor Season Passes are only valid for the year they are purchased. We do not offer upgrades from year to year.

What if I have an unused daily ticket that has expired?

Six Flags admission tickets, Bounce Back tickets and internet Print-N-Go tickets cannot be extended past their expiration date. They can, however, be used for a half-price discount on a full-price regular admission at the Guest Relations office on your next visit to the park during the season. You will need to visit Guest Relations when you arrive at the park.

What does my Six Flags Hurricane Harbor admission ticket include?

Your Six Flags Hurricane Harbor admission ticket includes all rides and attractions.

Is there a discount for AAA members?

AAA members receive $2 off the general admission with the “Show Your Card and Save” program when presenting your membership card at any of our water park ticket booths (good for up to six discounted tickets). AAA members also receive a 10% discount on merchandise purchases of $15 or more.

I lost something in the park. What should I do?

Head on over to Lost and Found located in Hometown Square. Ride attendants cannot be responsible for articles left on ride platforms. Please secure all loose articles before boarding. Six Flags is not responsible for any lost, stolen or broken items. Items will be retrieved from ride areas when the park closes and kept at Lost and Found for seven days. Report your lost item online on our Lost & Found information page.

Visit Lost & Found

I am having a problem with my online ticket order. What should I do?

Please contact Guest Relations at (732) 928-2000 extension 2838.

How much is parking?

Parking prices can be found here.Learn More

Does Six Flags Hurricane Harbor sell gift certificates?

Daily ticket, VIP Tours and Season Pass certificates may be purchased online.

Does Six Flags Hurricane Harbor offer a discount on admission for groups?

Groups of 15 or more are eligible for a group discount and get 1 free ticket for every 15 purchased.

Visit Groups Page

Does my child need a Season Pass or ticket?

Children two years old and younger receive free admission to Six Flags Great Adventure & Safari and Hurricane Harbor. A guest does not need a season pass until they turn three years old. Once your child is three years old, the price would be the same as the other passes. If your two-year old is going to turn three during the season, then we recommend buying the pass now, as it is usually cheaper than it will be later in the season.

Do you offer rain checks?

Rides may be closed temporarily during electrical storms, heavy rain, or high winds. Rides will re-open as soon as safe operations can be assured. Refunds or rain checks for inclement weather are not offered.

Do you offer military discounts?

Most military bases offer discounted admission tickets at their MWR/ITR offices. Please visit your military base for more information.

Do you offer a Travel Agent discount?

No. However, Group Rates are available for travel related groups through our Group Sales office.

Do you offer a non-rider discount?

No, Six Flags Hurricane Harbor is a pay one price facility. Because of the breadth of activities offered for all ages, Six Flags maintains the pay-one-price policy for all Guests to enjoy the slides and other water areas.

Besides cash, what other forms of payment does Six Flags Hurricane Harbor accept?

Six Flags Hurricane Harbor accepts Discover, Mastercard, Visa, and American Express credit cards. Our online store also accepts PayPal.

Where can I find information for guests with disabilities?

All of the slide/tube attractions require stair climbing. The wave pool (Blue Lagoon), lazy river (Taak It Eez Ee Creek), and Calypso Springs are ADA accessible.

Visit Guest Relations

What is Six Flags Hurricane Harbor’s alcoholic beverage policy?

No alcoholic beverages are allowed to be brought into Six Flags Parks. Alcoholic beverages purchased in the park may not leave the premises. Excessive consumption of alcohol is cause for ejection from the park without refund. No one under age 21 is permitted to consume alcoholic beverages and proper identification is required to purchase and/or consume alcoholic beverages at Six Flags Hurricane Harbor. Additionally, consumption of alcoholic beverages is not allowed in the Guest parking lot. Guests are prohibited from taking beer or wine purchased in the park out through the front gate.

What happens if it rains?

For your safety, certain rides may need to close during severe weather, such as electrical storms, heavy rain, or high winds. Most restaurants and shops will remain open. Rides will re-open as soon as safe operations can be assured. Unfortunately, refunds and rain checks are not offered for inclement weather. Hurricane Harbor will issue a complimentary return ticket to enjoy the park another day if a power failure or severe weather causes the shut-down of the majority of the rides at our park for more than 90 minutes.

What happens if I lose something while at the park?

Lost and Found is located at the main entrance next to the Security Check Queue Lines. Attendants cannot be responsible for articles left at rides. Please secure all loose articles in a locker. Six Flags is not responsible for any lost, stolen or broken items. Items will be retrieved from ride areas when the park closes and kept at Lost and Found for seven days. For information regarding a lost article, please call (732) 928-2000, extension 2151, or report a lost item online.

Visit Lost & Found

My family will be visiting. What can we all do together?

There are plenty of rides and activities your family can enjoy together while visiting Six Flags Hurricane Harbor. Stop by Guest Relations for help planning your day at the park. We have even more ideas on our tips for family fun page.

Tips For Family Fun

May I bring my own food and beverages into Six Flags Hurricane Harbor?

Food, beverages, coolers and grills may not be brought into the park. The only food exceptions is for food allergies as described below and infant food, in non-glass jars. Six Flags Hurricane Harbor NJ prohibits the use of grills and open flames in and around the property, including parking lots. Guests who suffer from sensitivities or life-threatening allergies may bring food into the park if they do not feel comfortable with the menu options available. In this case, the food must be limited to the individual with the allergy and may contain: two sealable sandwich bags (7×8 inches) and one snack to accommodate their visit (such as a piece of fruit, or a fruit bar, or a snack that fits in a sandwich bag).  One small soft-sided cooler may be brought into the park to carry these items. No outside beverages are permitted. Please see Security at Six Flags Hurricane Harbor NJ to receive a medical sticker.

Is there a place to store my belongings inside the park?

All day, unlimited access, electronic, PIN CODE Access, lockers are available for rent at Island Traders. Cash or credit is accepted for lockers inside the park. One time use lockers are available outside the main gate and are coin operated.

Is smoking permitted in the park?

Six Flags Hurricane Harbor is a smoke-free environment. Smoking is only allowed in the designated area. E-Cigarettes and vapes may only be used in designated smoking areas. Marijuana is not permitted on property.

How do I re-enter the park if I have to leave for some reason?

Guests who leave the park and plan to return must get their hand stamped before they leave the park at the exit/re-entry gate. When Guests return to the park they must enter through the re-entry gate with a proper hand stamp or re-entry will not be allowed. Transferring hand stamps is a violation of Six Flags policies and is strictly forbidden.

Does Six Flags Hurricane Harbor have a dress code?

In keeping with our family-friendly atmosphere, and for health and safety reasons, Six Flags strictly enforces a dress code. Proper swimwear is required. Swimwear with rivets or any other metal ornamentation is not permitted on the water slides. Clothing with rude, vulgar or offensive language or graphics is not permitted, and shirts cannot be turned inside-out as a solution. Only waterproof swim diapers are permitted in the water and may be purchased at Island Traders. Park admission may be denied if clothing is deemed by management to be inappropriate.

Do you rent strollers and wheelchairs?

Six Flags Hurricane Harbor does not offer strollers or wheelchairs for rent.

Do you have any suggestions if our party gets separated?

Arrange a meeting place and time should your party become separated. Although we are unable to page for separated party members, messages can be left for them at Lost Parents and Guest Relations. We have a Lost Parents Center where our employees will take children who have been separated from their family or group.

Are pets permitted at Six Flags Hurricane Harbor?

Pets are not permitted in the park, with the exception of service animals. Visit our offers page for information on local pet boarding.

Are laser pointers permitted at Six Flags Hurricane Harbor?

For the safety of our Guests and employees, laser pointers are not permitted.

Why did I receive a special online offer via email, but my friend didn’t?

Like many companies, Six Flags occasionally offers discounts to select recipients in an effort to test different marketing offers before rolling out programs to the general public. Unfortunately, system limitations and testing methodologies limit the number of people we can include in our beta tests so we are unable to add participants.

What is the refund policy?

Tickets, season passes and all vouchers purchased on this site are

non-refundable. Please be sure you have selected the correct park, the correct tickets and the correct number of tickets before completing your purchase.

Six Flags does not offer cancellations, refunds, rain checks or exchanges. Because Six Flags occasionally offers extra discounts or purchase incentives, pricing on sixflags.com is available as is only at the time the order is placed. Pricing adjustments will not be made for previous orders based on past or future promotions or sale prices.

What is the Easy Payment Plan?

A billing program where the cost of the Pass can be paid over several months. See the Easy Payments Frequently Asked Questions.

What if I made a mistake when ordering items from this site?

Please note:

Before you make your final purchase, carefully review your selections. We do not offer refunds for any tickets purchased online or at the gate.

The ecommerce call center staff cannot process a refund under any circumstances.

Our tickets are non-transferable. A ticket purchased for a specific Six Flags branded park is only accepted at that theme park or water park location.

Tickets purchased for park special events or concerts are only accepted at the gate for the day of the event.

What if I lose my Print-N-Go Ticket(s)?

If you have lost your tickets, please reprint your tickets by following the instructions in your email receipt. If you do not have an email receipt, please go to the Guest Relations Booth at the park on the day of your visit where they will be able to look up your order and print your tickets for you. A replacement fee will apply.

You will need to bring the following:

The credit card used to purchase these tickets.

Photo ID.

Your email receipt or your order confirmation number.

If you do not have your receipt or an order confirmation number, Guest Relations staff will still be able to look up your order and print your tickets but you must have Photo ID and the credit card that was used to purchase these tickets. A replacement fee will apply.

What if I cannot print my ticket(s)?

Check to make sure your printer is plugged in, properly connected and turned on.

Make sure that all color and black ink cartridges contain ink and are working properly.

If you are not sure that you have ink, please print a test page such as an email or a photograph.

If you are still unable to print your tickets, please go to the Guest Relations Booth at the park on the day of your visit where they will be able to look up your order and print your tickets for you. A replacement fee will apply.

You will need to bring the following:

The credit card used to purchase these tickets.

Photo ID.

Your email receipt or your order confirmation number.

If you do not have your receipt or an order confirmation number, Guest Relations staff will still be able to look up your order and print your tickets but you must have Photo ID and the credit card that was used to purchase these tickets. A replacement fee will apply.

Why can’t I view the online store?

This e-commerce website requires the free Macromedia Flash Player 10. If you do not have the Flash Player 10 and wish to download the latest version, or you are unsure what version of Flash you are currently using, please click here. The minimum recommended screen resolution is 1024 X 768. The minimum recommended connection speed for dial-up modems is 56k.

I can’t complete the order because I don’t know all of the information about the season passholder. What should I do?

You must have all of the information necessary to complete the order. If you do not have all of the information, you may purchase a season pass directly from the park.

How do I print my tickets at home?

Print-N-Go technology allows you to print your tickets from your computer printer and use those tickets at the park. Skip the ticket booth. Go straight to the gate!

You must assign the name of the ticket holder to each Print-N-Go ticket before printing your tickets.

You will be asked to register each ticket after the purchase is complete by clicking on the Print-N-Go logo on the order confirmation screen.

If you do not know the name of the person(s) who will use the ticket(s), please wait to print the ticket(s).

For security reasons, including deterring online fraud, each guest must show photo ID at the turnstiles matching the name that is printed on the ticket. Only young children without Student ID will be allowed entry without ID.

How do I get my season passholder coupon book?

To access your e-coupons, please long on to the Season Pass Holder portal. 

How can I purchase more than 10 Season Passes?

To order more than 10 Season Passes, please call (732) 928-2000 x2838.

How can I look up my receipt or reprint my Print-N-Go order?

To look up your receipt, enter the last four digits of your credit card number and your 10-digit telephone number. Once your receipt is shown, you can click the link to reprint your Print-N-Go order. Last 4 of credit card Zip Code Phone Number

How can I call Customer Support?

We provide 24×7 technical support for our online store at (407) 261-4290. Our eCommerce technical support team can ONLY help you complete a purchase and CANNOT provide ANY assistance with Memberships, refunds, events or park merchandise (if you ask them to help with anything other than online purchases they will ask you to contact the park directly).

If you need to contact us about your Membership, please visit sixflags.com/membership. If you need assistance with anything else, please visit our Contact Us page.

Do tickets have an expiration date?

Date specific tickets are valid only on the specific dates shown. Tickets and season passes without specific dates are valid during the current operating season.

Can I pick up my order at the park?

A “will call” option is not available at this time. However, for Print-N-Go tickets only, if you are unable to print your tickets, please go to the Guest Relations Booth at the park on the day of your visit where they will be able to look up your order and print your tickets for you. A replacement fee will apply. You will need to bring the following:

The credit card used to purchase these tickets.

Photo ID

Your email receipt or your order confirmation number.

If you do not have your receipt or an order confirmation number, Guest Relations staff will still be able to look up your order and print your tickets but you must have Photo ID and the credit card that was used to purchase these tickets. A replacement fee will apply.

Where can I get a map of the park?

Our park map is available online. In addition, once you arrive at Six Flags Hurricane Harbor, there are park maps available at the front gate as you enter the park. They are also available at Guest Relations. View Park Map

When does the park open?

Click here for the operating calendar. View Calendar

What types of jobs does Six Flags Hurricane Harbor offer and how do I apply?

Six Flags Hurricane Harbor has positions in various departments, and you may find this information and apply online. Visit Jobs Page

What special events are planned for this year?

We add performances throughout the season, so be sure to check back often.

View Calendar

What kinds of food does the park have?

From hamburgers and fries to chicken or pizza, there are eateries for every taste conveniently located throughout the park.  Salads are available, plus delicious treats such as funnel cakes and ice cream. Six Flags Hurricane Harbor proudly serves Coca-Cola products throughout the park for your enjoyment as well.  Check out our food listings page. View Food Listings

What is the mailing address and phone number?

Six Flags Hurricane Harbor Route 537 P.O. Box 120 Jackson, NJ 08527 732-928-2000

What is the email newsletter and how do I receive it?

The email newsletter, In The Loop, is sent several times a month with updates on special events and discounts.  Be sure to join In The Loop to have the latest news, great offers and other specials delivered to your inbox.  Join now!  Join Newsletter

What are the operating hours?

For more information, see our park calendar. View Calendar

What are the current ticket prices?

Six Flags Hurricane Harbor offers a variety of ticket combinations. See our tickets page for information and prices on daily admission, season passes and other options.Tickets Page

How do I get information about Six Flags Hurricane Harbor and the area?

You may visit the various pages on the website to find information on all of our rides, activities and attractions, as well as local lodging.

Can I bring my selfie stick or monopod into the park?

Selfie sticks, monopods, and similar items are not allowed inside Six Flags parks.

What ride restrictions are there?

Typical safety restrictions include height requirements, health and safety advisories, and accessibility guidelines. These restrictions are listed at each ride.

What is your loose article policy?

Loose articles are not permitted on most rides and should be left with non-riders or secured in lockers. Six Flags and its employees are not responsible for lost or stolen items. Loose articles of any kind (including but not limited to purses, backpacks, and beverage containers) may not be taken past the queue entrance.

What is considered exceptional size where rides are concerned?

Safety is our number one priority. Guests with certain body proportions, height and/or weight may not be able to participate on certain rides. Specific ride information is available at the ride and at Guest Relations.

What are the most popular rides for thrill-seekers?

Thrill seekers are sure to enjoy one of our 10 amazing water slides including the extreme body slide, Jurahnimo Falls, towering 75 feet above Hurricane Harbor. Visit our all rides page for a complete listing. View Rides Page

What are the height requirements for the rides?

The height requirements vary for each ride. The requirements are listed here, in the Park Map & Guide you receive at the park, as well as at each ride and are subject to change at any time for your safety.

Some rides require that a child be accompanied by an adult or responsible person. How are these defined?

Please refer to specific guidelines posted at the entrance of every ride.

Are there rides for small children to enjoy?

Little buccaneers can have a blast splashing around at Discovery Bay or Caribbean Cove. This children’s area features water play structures, slides, waterfalls and much more. Families can enjoy the Taak It Eez Ee Creek, Discovery Bay or the Big Bambu and Reef Runner. Check out our rides page for more information.

View Rides Page

Are there restrictions for guests with prosthetic devices?

There are restrictions on certain rides, depending on the prosthetic device. Please visit Guest Relations for more information.

Are there restrictions for guests with casts?

Six Flags Hurricane Harbor does not allow casts on any of our water slides.

Which hotels are close?

Please see our lodging page for more information.Learn More

What is the weather like?

Fortunately, Six Flags Hurricane Harbor is located in sunny Southern California.  Please check the local weather services before your visit. 

What are the best days to visit?

Plan to visit when attendance is lightest.  Weekdays are the best.

Is there a place where I can leave my pets?

Pets are not permitted in the park, with the exception of service animals. Six Flags Hurricane Harbor does provide kennel services. Please ask a parking attendant for the location outside of the park. For the health and safety of your pet, do not leave it in your car for any length of time while visiting the park. Six Flags Hurricane Harbor will call Animal Services to rescue your pet at your expense, which may also result in prosecution. 

What should I do if I have an issue with my online ticket order?

Please contact Six Flags Ecommerce Guest Relations at (661) 255-4103.

What should I do if I can’t print my online tickets?

Tickets need to be re-printed at Ticket Will Call before guests enter into the park gates.

What if I have an unused season pass from a prior season?

All unused and unprocessed Season Passes from the prior season may be upgraded to the current season for an additional fee.

What if I have an unused daily ticket that has expired?

Six Flags admission tickets, Bounce Back tickets and internet Print-N-Go tickets cannot be extended past their expiration date. They can, however, be used for a half-price discount on a full price regular admission at the Guest Relations office on your next visit to the park during the season. You will need to visit Guest Relations when you arrive at the park. 

What does my Six Flags Hurricane Harbor admission ticket include?

Six Flags admission ticket includes unlimited fun on rides and slides with the exception of special events and certain attractions that require a fee.

Is there a discount for AAA members?

AAA members receive $2 off the general admission with the "Show Your Card and Save" program when presenting your membership card at any of our water park ticket booths (good for up to six discounted tickets). AAA members also receive a 10% discount on merchandise purchases of $15 or more.

I’ve lost my Season Pass ID Card, what can I do?

Your Six Flags Hurricane Harbor Season Pass ID Card can only be replaced by visiting our Ticket Will Call Window in person on any Park operating day. The replacement fee is $25. 

I lost something in the park. What should I do?

Head on over to Guest Relations located across from Cabana Bros. retail store. Ride attendants cannot be responsible for articles left on ride platforms. Please secure all loose articles before boarding. Six Flags is not responsible for any lost, stolen or broken items. Items will be retrieved from ride areas when the park closes and kept at Lost and Found for seven days. Report your lost item online on our Lost & Found information page.

How much is parking?

Visit our Parking page for current pricing information. Parking Page

Does Six Flags Hurricane Harbor sell gift certificates?

No, but with Print-N-Go, you can purchase tickets online at a discount and give them as a gift good for the entire season. 

Does Six Flags Hurricane Harbor offer a discount on admission for groups?

Yes, groups of 15 or more people are eligible for a group discount. You may visit the Groups page, or call (661) 255-4500 for group information. Don’t forget to call for special large group rates for 100 or more. Annually, we host hundreds of groups from businesses, schools, unions, churches and social organizations. Call one of our catering specialists today to book your memorable event.

Visit Groups Page

Does my child need a Season Pass or ticket?

Children two years old and younger receive free admission to Six Flags Hurricane Harbor. A guest does not need a season pass until turning three years old. Once your child is three years old, the price would be the same as the other passes. If your two-year old is going to turn three during the current season, then we recommend buying the pass now, as it is usually cheaper than it will be later in the season.

Do you offer rain checks?

Rides may be closed temporarily during electrical storms, heavy rain, or high winds.  Most restaurants, theaters and shops will remain open.  Rides will re-open as soon as safe operations can be assured. Refunds or rain checks for inclement weather are not offered. 

Do you offer military discounts?

Most military bases offer discounted admission tickets at their MWR/ITR offices. There is no military discount at the park ticket offices.

Do you offer a Travel Agent discount?

No. However, Group Rates are available for travel related groups through our Group Sales office. Groups sales may be contacted at 661-255-4500

Do you offer a non-rider discount?

No, Six Flags Hurricane Harbor is a pay one price facility. Because of the breadth of entertainment offered for all ages, Six Flags maintains the pay-one-price policy for all Guests to enjoy the rides, slides, shows, and other entertainment.

What forms of payment does Six Flags Hurricane Harbor accept?

Hurricane Harbor, Los Angeles accepts card and mobile payments only at all locations including restaurants, retail stores, games, ticket windows, and parking toll booths. You can either pay for purchases using a Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay, or a debit card. Only have cash? You can convert your cash to a prepaid debit card at one of the multiple kiosks located throughout the park and anywhere in the U.S. where Visa is accepted. We highly encourage you to pre-purchase your parking, tickets, and more online before visiting the park.

Where can I find information for guests with disabilities?

Visit our Guest Relations page for information on accessibility at Six Flags Hurricane Harbor.Visit Guest Relations

What happens if it rains?

While some rides and shows may close due to rain or wind, they are opened as soon as the weather clears. Refunds and rainchecks are not offered.

What happens if I lose something while at the park?

Six Flags Hurricane Harbor is cleaned after hours and items are turned into Guest Relations but if a guest loses an item during the day on one of the slides, it should be reported to the Guest Relations window located behind the locker area. Guests may fill out a lost report and a lifeguard can search the ride for the item. Lost items are kept up to 2 weeks. 

My family will be visiting. What can we all do together?

There are plenty of rides and activities your family can enjoy together while visiting Six Flags Hurricane Harbor. Stop by Guest Relations for help planning your day at the park. We have even more ideas on our Tips for Family Fun page.

Tips For Family Fun

May I bring my own food and beverages into Six Flags Hurricane Harbor?

No outside food, beverages or coolers are allowed to be brought into Six Flags Hurricane Harbor. However, exceptions are made for Guests with special dietary needs to include food allergies and baby food/formula, but coolers are not allowed. Guest should contact Park Security or Guest Relations when they arrive at the Park for approval to bring in special dietary foods. The special dietary food containers will be marked and dated to clearly show that they have been approved for entry into the park.

Is there a place to store my belongings inside the park?

Lockers are located behind Guest Relations.  Lockers are available on a first-come, first-served basis and are rented from self-service kiosks which accept cash or card.  Users will be asked to create a pin, which they can use to enter their locker as many times as they need during their day-long rental.

Is smoking permitted in the park?

Six Flags allows smoking only in areas identified as designated smoking areas. E-cigarettes may only be used in designated smoking areas. All other areas in the parks are smoke-free, and smoking is strictly prohibited.

How do I re-enter the park if I have to leave for some reason?

To leave the park and re-enter on the same day, please present your admission ticket or Season Pass/Membership and same day reservation confirmation at the front gate for re-admittance.

Does Six Flags Hurricane Harbor have a dress code?

In keeping with our family-friendly atmosphere, and for health and safety reasons, Six Flags strictly enforces a dress code. Please visit our Park Policies page for Dress Code requirements.

Park Policies Page

Do you rent strollers and wheelchairs?

Guests may be escorted to Six Flags Magic Mountain to rent strollers and wheelchairs. Strollers and wheelchairs may be brought into Hurricane Harbor for use throughout the park.

Do you have any suggestions if our party gets separated?

Arrange a meeting place and time should your party become separated. All lost children are brought to Guest Relations. Lost parents are also directed to Guest relations. Parents with lost children can fill out a lost child report. This report is relayed to all team members carrying radios throughout the park. 

Are pets permitted at Six Flags Hurricane Harbor?

Pets may be allowed on property if are they properly checked into the onsite kennel located in the main parking lot.

Are laser pointers permitted at Six Flags Hurricane Harbor?

For the safety of our Guests and employees, laser pointers are not permitted.

Why did I receive a special online offer via email, but my friend didn’t?

Like many companies, Six Flags occasionally offers discounts to select recipients in an effort to test different marketing offers before rolling out programs to the general public. Unfortunately, system limitations and testing methodologies limit the number of people we can include in our beta tests so we are unable to add participants.

Why can’t I view the online store?

This e-commerce website requires the free Macromedia Flash Player 10. If you do not have the Flash Player 10 and wish to download the latest version, or you are unsure what version of Flash you are currently using, please click here. The minimum recommended screen resolution is 1024 X 768. The minimum recommended connection speed for dial-up modems is 56k.

What is the refund policy?

Tickets, season passes and all vouchers purchased on this site are non-refundable. Please be sure you have selected the correct park, the correct tickets and the correct number of tickets before completing your purchase. Six Flags does not offer cancellations, refunds, rain checks or exchanges. Because Six Flags occasionally offers extra discounts or purchase incentives, pricing on sixflags.com is available as is only at the time the order is placed. Pricing adjustments will not be made for previous orders based on past or future promotions or sale prices.

What is the Easy Payment Plan?

A billing program where the cost of the Pass can be paid over several months. See the Easy Payments Frequently Asked Questions.

What if I made a mistake when ordering items from this site?

Please note: Before you make your final purchase, carefully review your selections. We do not offer refunds for any tickets purchased online or at the gate. The ecommerce call center staff cannot process a refund under any circumstances. Our tickets are non-transferable. A ticket purchased for a specific Six Flags branded park is only accepted at that theme park or water park location. Tickets purchased for park special events or concerts are only accepted at the gate for the day of the event.

What if I lose my Print-N-Go Ticket(s)?

If you have lost your tickets, please reprint your tickets by following the instructions in your email receipt. If you do not have an email receipt, please go to the Guest Relations Booth at the park on the day of your visit where they will be able to look up your order and print your tickets for you. A replacement fee will apply. You will need to bring the following: The credit card used to purchase these tickets. Photo ID. Your email receipt or your order confirmation number. If you do not have your receipt or an order confirmation number, Guest Relations staff will still be able to look up your order and print your tickets but you must have Photo ID and the credit card that was used to purchase these tickets. A replacement fee will apply.

What if I cannot print my ticket(s)?

Check to make sure your printer is plugged in, properly connected and turned on. Make sure that all color and black ink cartridges contain ink and are working properly. If you are not sure that you have ink, please print a test page such as an email or a photograph. If you are still unable to print your tickets, please go to the Guest Relations Booth at the park on the day of your visit where they will be able to look up your order and print your tickets for you. A replacement fee will apply. You will need to bring the following: The credit card used to purchase these tickets. Photo ID. Your email receipt or your order confirmation number. If you do not have your receipt or an order confirmation number, Guest Relations staff will still be able to look up your order and print your tickets but you must have Photo ID and the credit card that was used to purchase these tickets. A replacement fee will apply.

I can’t complete the order because I don’t know all of the information about the season passholder. What should I do?

You must have all of the information necessary to complete the order. If you do not have all of the information, you may purchase a season pass directly from the park.

How do I print my tickets at home?

Print-N-Go technology allows you to print your tickets from your computer printer and use those tickets at the park. Skip the ticket booth. Go straight to the gate! You must assign the name of the ticket holder to each Print-N-Go ticket before printing your tickets. You will be asked to register each ticket after the purchase is complete by clicking on the Print-N-Go logo on the order confirmation screen. If you do not know the name of the person(s) who will use the ticket(s), please wait to print the ticket(s). For security reasons, including deterring online fraud, each guest must show photo ID at the turnstiles matching the name that is printed on the ticket. Only young children without Student ID will be allowed entry without ID.

How can I look up my receipt or reprint my Print-N-Go order?

To look up your receipt, enter the last four digits of your credit card number and your 10-digit telephone number. Once your receipt is shown, you can click the link to reprint your Print-N-Go order.

How can I call Customer Support?

We provide 24×7 technical support for our online store at (407) 261-4290. Our eCommerce technical support team can ONLY help you complete a purchase and CANNOT provide ANY assistance with Memberships, refunds, events or park merchandise (if you ask them to help with anything other than online purchases they will ask you to contact the park directly).

If you need to contact us about your Membership, please visit sixflags.com/membership. If you need assistance with anything else, please visit our Contact Us page.

Do tickets have an expiration date?

Date specific tickets are valid only on the specific dates shown. Tickets and season passes without specific dates are valid during the current operating season.

Can I pick up my order at the park?

Tickets are not available for pick-up at the park. Tickets may be scanned on your mobile device at the gate or through the Six Flags Mobile App. If you have issues with your tickets, please visit Ticket Will Call at the park on the day of your visit for assistance. You will need to bring the following: The credit card used to purchase these tickets. Photo ID Your email receipt or your order confirmation number. If you do not have your receipt or an order confirmation number, Guest Relations staff will still be able to look up your order and print your tickets but you must have Photo ID and the credit card that was used to purchase these tickets.

When does the park open?

View our operating calendar for the dates and hours of operation.

View Calendar

What types of jobs does Six Flags Hurricane Harbor offer and how do I apply?

Six Flags Hurricane Harbor offers jobs in various departments that are fun and fulfilling, whether they are for the season or for the long term. You may find this information and apply online on the Jobs page of our website.Visit Jobs Page

What special events are planned for this year?

Visit our events calendar for upcoming events. We add performances throughout the season, so be sure to check back often.

View Calendar

What kinds of food does the park have?

Six Flags Hurricane Harbor has food for every taste. Grab a bite to eat at Captain Cooks, Red Eyes Kitchen, Kawabunga burger, Paradise Snacks or Cabana Brothers. View our Dining page for a detailed list of food locations.View Dining Page

What is the mailing address for the park?

Six Flags Hurricane Harbor Don McCoy, Park President 26101 Magic Mountain Parkway Valencia, CA 91355

What is the email newsletter and how do I receive it?

The email newsletter, In The Loop, is sent several times a month with updates on special events and discounts. Be sure to join In The Loop to have the latest news, great offers and other specials delivered to your inbox. Join now!Join Newsletter

What are the current ticket prices?

Six Flags Hurricane Harbor offers a variety of ticket combinations. Visit our tickets page for information and prices on daily admission, season passes and other options.

Tickets Page

Can I bring my selfie stick or monopod into the park?

Selfie sticks, monopods, and similar items are not allowed inside Six Flags parks.

What ride restrictions are there?

Typical safety restrictions include height requirements, health and safety advisories, and accessibility guidelines. These restrictions are listed on the specific ride pages throughout our website, and on signs posted at each ride. Please view our Safety & Accessibility Guide for information regarding ride access, height and other physical restrictions, and Equal Access Passes. A copy of the guide is also available at Guest Relations.

View Safety & Accessibility Guide

What is your loose article policy?

Loose articles are not permitted on most rides and should be left with non-riders or secured in lockers. Six Flags and its employees are not responsible for lost or stolen items. Loose articles of any kind (including but not limited to purses, backpacks, and beverage containers) may not be taken past the queue entrance.

What is considered exceptional size where rides are concerned?

Safety is our number one priority. Guests with certain body proportions, height and/or weight may not be able to participate on certain rides if the safety restraints will not operate as designed. Specific ride information is available at the ride and at Guest Relations.

Some rides require that a child be accompanied by an adult or responsible person. How are these defined?

Please refer to specific guidelines posted at the entrance of every ride. 

How many rides does Six Flags Hurricane Harbor have?

Six Flags Hurricane Harbor has rides, games and attractions for the entire family.  Visit our all rides page for a complete listing.

Are there rides for small children to enjoy?

Six Flags Hurricane Harbor is home to some of the most exciting family rides that your pint-sized ones will enjoy! For more information, please visit our kids page.

Are there restrictions for guests with prosthetic devices?

There are restrictions on certain rides, depending on the prosthetic device.   If the prosthetic devise impairs you from safely sitting in or on the ride and safety restraints cannot be fastened, you will not be allowed to ride. If guests cannot safetly hold on to the tube, or are unable to swim without the device, the Guest will not be allowed to ride 

Are there restrictions for guests with casts?

Guests with casts are not permitted on any water ride or attraction.

Which hotels are close?

Please see our lodging page for more information.Learn More

What is the weather like?

Fortunately, Six Flags Hurricane Harbor is located in sunny Northern California.  Please check the local weather services before your visit. 

What are the best days to visit?

Plan to visit when attendance is lightest.  Weekdays are the best.

Is there a place where I can leave my pets?

Pets are not permitted in the park. Many of our lodging partners gladly accept pets at their hotels. Trained service animals are welcome at our Six Flags Theme Parks. Service animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities. For the health and safety of your pet, do not leave it in your car for any length of time while visiting the park. Six Flags Hurricane Harbor will call Animal Services to rescue your pet at your expense, which may also result in prosecution. For more information please view our Safety & Accessibility Guide.

What should I do if I have an issue with my online ticket order?

Please contact Six Flags Ecommerce Guest Relations at 407-261-4288.

What if I have an unused season pass from a prior season?

Unfortunately, 2018 Season Passes are not valid at Hurricane Harbor Concord. Purchase a 2019 Season Pass or Membership for the best value at Six Flags Hurricane Harbor Concord. 

What if I have an unused daily ticket that has expired?

Six Flags admission tickets, Bounce Back tickets and internet Print-N-Go tickets cannot be extended past their expiration date. They can, however, be used for a half-price discount on a full price regular admission at the Guest Relations office on your next visit to the park during the season. You will need to visit Guest Relations when you arrive at the park. 

What does my Six Flags Hurricane Harbor admission ticket include?

Six Flags admission ticket includes unlimited fun on rides and slides with the exception of special events and certain attractions that require a fee.

What are the current ticket prices?

Six Flags Hurricane Harbor offers a variety of ticket combinations. Visit our Tickets page for information and prices on daily admission, season passes and other options.Tickets Page

I’ve lost my Season Pass ID Card, what can I do?

Your Six Flags Hurricane Harbor Season Pass ID Card can only be replaced by visiting our Ticket Will Call Window in person on any Park operating day. The replacement fee is $5. 

I lost something in the park. What should I do?

Head on over to Lost and Found located in Hometown Square. Ride attendants cannot be responsible for articles left on ride platforms. Please secure all loose articles before boarding. Six Flags is not responsible for any lost, stolen or broken items. Items will be retrieved from ride areas when the park closes and kept at Lost and Found for seven days. Report your lost item online on our Lost & Found information page.Visit Lost & Found

How much is parking?

Visit our Parking page for current pricing information.Learn More

Does Six Flags Hurricane Harbor sell gift certificates?

No, but with Print-N-Go, you can purchase tickets online at a discount and give them as a gift good for the entire season. 

Does Six Flags Hurricane Harbor offer a discount on admission for groups?

Yes, groups of 10 or more people are eligible for a group discount. You may visit the Groups page, or call 707-556-5216 for group information. Don't forget to call for special large group rates for 100 or more. Annually, we host hundreds of groups from businesses, schools, unions, churches and social organizations. Call one of our catering specialists today to book your memorable event.Visit Groups Page

Does my child need a Season Pass or ticket?

Children two years old and younger receive free admission to Six Flags Hurricane Harbor. A guest does not need a season pass until turning three years old. Once your child is three years old, the price would be the same as the other passes. If your two-year old is going to turn three during the current season, then we recommend buying the pass now, as it is usually cheaper than it will be later in the season.

Do you offer rain checks?

Rides may be closed temporarily during electrical storms, heavy rain, or high winds.  Most restaurants and shops will remain open.  Rides will re-open as soon as safe operations can be assured. Refunds or rain checks for inclement weather are not offered. 

Do you offer military discounts?

Most military bases offer discounted admission tickets at their MWR/ITR offices. There is no military discount at the park ticket offices.

Do you offer a Travel Agent discount?

No. However, Group Rates are available for travel related groups through our Group Sales office. Groups sales may be contacted at 707-556-5216. For groups of 10-49,  you can complete an order form for a discounted rate.  ORDER FORM HERE

Do you offer a non-rider discount?

No, Six Flags Hurricane Harbor is a pay one price facility. Because of the breadth of entertainment offered for all ages, Six Flags maintains the pay-one-price policy for all Guests to enjoy the rides, slides, shows, and other entertainment.

Besides cash, what other forms of payment does Six Flags Hurricane Harbor accept?

Six Flags Hurricane Harbor accepts Discover, Mastercard, Visa, and American Express credit cards. Our online store also accepts PayPal.

Where can I find information for guests with disabilities?

Visit our Guest Relations page for information on accessibility at Six Flags Hurricane Harbor.Visit Guest Relations

What happens if it rains?

While some rides and shows may close due to rain or wind, they are opened as soon as the weather clears. Refunds and rainchecks are not offered.

What happens if I lose something while at the park?

Six Flags Hurricane Harbor is cleaned after hours and items are turned into Guest Relations but if a guest loses an item during the day on one of the slides, it should be reported to the Guest Relations window located behind the locker area. Guests may fill out a lost report and a lifeguard can search the ride for the item. Lost items are kept up to two weeks. 

My family will be visiting. What can we all do together?

There are plenty of rides and activities your family can enjoy together while visiting Six Flags Hurricane Harbor. Stop by Guest Relations for help planning your day at the park. We have even more ideas on our Tips for Family Fun page.Tips For Family Fun

May I bring my own food and beverages into Six Flags Hurricane Harbor?

Food, Drinks and Coolers:Food, beverages, coolers and grills may not be brought into the park. The only food exceptions are for food allergies as described below and infant food, in non-glass jars. Six Flags Hurricane Harbor prohibits the use of grills and open flames in and around the property, including parking lots.Food Allergies:Guests who suffer from sensitivities or life-threatening allergies may bring food into the park if they do not feel comfortable with the menu options available. In this case, the food must be limited to the individual with the allergy and may contain: two sealable sandwich bags (7×8 inches) and one snack to accommodate their visit (such as a piece of fruit, or a fruit bar, or a snack that fits in a sandwich bag).  One small soft-sided cooler may be brought into the park to carry these items. No outside beverages are permitted. Please see Security or Guest Service at SIx Flags Hurricane Harbor to receive a medical sticker.

Is there a place to store my belongings inside the park?

Lockers are located behind Coaster Candy and in front of the Breaker Beach Wave Pool for a nominal daily rental fee. 

Is smoking permitted in the park?

Six Flags Hurricane Harbor is a smoke-free environment.  Smoking (including E-cigarettes) is prohibited everywhere within the Park.  Guests must exit the front gate and be at least 25 feet away from the main gate to smoke. 

How do I re-enter the park if I have to leave for some reason?

Guests who leave the park and plan to return must get their hand stamped before they leave the park at the exit turnstiles. When Guests return to the park, they must enter through the entrance turnstiles with a proper hand stamp or re-entry will not be allowed. This includes Season Passholders. Season Passes can only be scanned once per day. Transferring hand stamps is a violation of Six Flags policies and is strictly forbidden.

Does Six Flags Hurricane Harbor have a dress code?

In keeping with our family-friendly atmosphere, and for health and safety reasons, Six Flags strictly enforces a dress code. Please visit our Park Policies page for Dress Code requirements.Park Policies Page

Do you rent strollers and wheelchairs?

At this time, strollers and wheelchairs are not available for rent at Six Flags Hurricane Harbor Concord. 

Do you have any suggestions if our party gets separated?

Arrange a meeting place and time should your party become separated– we recommend in front of the fountain near the Main Gate. All lost children are brought to Guest Relations. Lost parents are also directed to Guest Relations. Parents with lost children can fill out a lost child report. This report is relayed to all team members carrying radios throughout the park. 

Are pets permitted at Six Flags Hurricane Harbor?

Pets are not permitted in the park. Many of our lodging partners gladly accept pets at their hotels. Trained service animals are welcome at our Six Flags Theme Parks. Service animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities. For the health and safety of your pet, do not leave it in your car for any length of time while visiting the park. Six Flags Hurricane Harbor will call Animal Services to rescue your pet at your expense, which may also result in prosecution. For more information please view our Safety & Accessibility Guide.

Are laser pointers permitted at Six Flags Hurricane Harbor?

For the safety of our Guests and employees, laser pointers are not permitted.

Why did I receive a special online offer via email, but my friend didn’t?

Like many companies, Six Flags occasionally offers discounts to select recipients in an effort to test different marketing offers before rolling out programs to the general public. Unfortunately, system limitations and testing methodologies limit the number of people we can include in our beta tests so we are unable to add participants.

What is the refund policy?

Tickets, season passes and all vouchers purchased on this site are non-refundable. Please be sure you have selected the correct park, the correct tickets and the correct number of tickets before completing your purchase. Six Flags does not offer cancellations, refunds, rain checks or exchanges. Because Six Flags occasionally offers extra discounts or purchase incentives, pricing on sixflags.com is available as is only at the time the order is placed. Pricing adjustments will not be made for previous orders based on past or future promotions or sale prices.

What if I made a mistake when ordering items from this site?

Please note: Before you make your final purchase, carefully review your selections. We do not offer refunds for any tickets purchased online or at the gate. The ecommerce call center staff cannot process a refund under any circumstances. Our tickets are non-transferable. A ticket purchased for a specific Six Flags branded park is only accepted at that theme park or waterpark location. Tickets purchased for park special events or concerts are only accepted at the gate for the day of the event.

What if I lose my Print-N-Go Ticket(s)?

If you have lost your tickets, please reprint your tickets by following the instructions in your email receipt. If you do not have an email receipt, please go to the Guest Relations Booth at the park on the day of your visit where they will be able to look up your order and print your tickets for you. A replacement fee will apply. You will need to bring the following: The credit card used to purchase these tickets. Photo ID. Your email receipt or your order confirmation number. If you do not have your receipt or an order confirmation number, Guest Relations staff will still be able to look up your order and print your tickets but you must have Photo ID and the credit card that was used to purchase these tickets. A replacement fee will apply.

I can’t complete the order because I don’t know all of the information about the season passholder. What should I do?

You must have all of the information necessary to complete the order. If you do not have all of the information, you may purchase a season pass directly from the park.

How do I print my tickets at home?

Print-N-Go technology allows you to print your tickets from your computer printer and use those tickets at the park. Skip the ticket booth. Go straight to the gate! You must assign the name of the ticket holder to each Print-N-Go ticket before printing your tickets. You will be asked to register each ticket after the purchase is complete by clicking on the Print-N-Go logo on the order confirmation screen. If you do not know the name of the person(s) who will use the ticket(s), please wait to print the ticket(s). For security reasons, including deterring online fraud, each guest must show photo ID at the turnstiles matching the name that is printed on the ticket. Only young children without Student ID will be allowed entry without ID.

How can I purchase more than 10 Season Passes?

To order more than 10 Season Passes, please call (925) 609-1364. 

How can I look up my receipt or reprint my Print-N-Go order?

To look up your receipt, enter the last four digits of your credit card number and your 10-digit telephone number. Once your receipt is shown, you can click the link to reprint your Print-N-Go order.

How can I call Customer Support?

We provide 24×7 technical support for our online store at (407) 261-4290. Our eCommerce technical support team can ONLY help you complete a purchase and CANNOT provide ANY assistance with Memberships, refunds, events or park merchandise (if you ask them to help with anything other than online purchases they will ask you to contact the park directly).

If you need to contact us about your Membership, please visit sixflags.com/membership. If you need assistance with anything else, please visit our Contact Us page.

Do tickets have an expiration date?

Date specific tickets are valid only on the specific dates shown. Tickets and season passes without specific dates are valid during the current operating season.

Can I pick up my order at the park?

A "will call" option is not available at this time. However, for Print-N-Go tickets only, if you are unable to print your tickets, please go to the Guest Relations Booth at the park on the day of your visit where they will be able to look up your order and print your tickets for you. A replacement fee will apply. You will need to bring the following: The credit card used to purchase these tickets. Photo ID Your email receipt or your order confirmation number. If you do not have your receipt or an order confirmation number, Guest Relations staff will still be able to look up your order and print your tickets but you must have Photo ID and the credit card that was used to purchase these tickets. A replacement fee will apply.

When does the park open?

View our operating calendar for the dates and hours of operation.View Calendar

What types of jobs does Six Flags Hurricane Harbor offer and how do I apply?

Six Flags Hurricane Harbor offers jobs in various departments that are fun and fulfilling, whether they are for the season or for the long term. You may find this information and apply online on the Jobs page of our website.Visit Jobs Page

What special events are planned for this year?

Visit our events calendar for upcoming events. We add performances throughout the season, so be sure to check back often.View Calendar

What kinds of food does the park have?

Six Flags Hurricane Harbor has food for every taste. Grab a bite to eat at Tidal Wave Cafe, Surfside Grill, Paradise Island, Wipeout Bar & Lounge or Dippin' Dots. View our Dining page for a detailed list of food locations.View Dining Page

What is the mailing address and phone number?

Six Flags Hurricane Harbor Don McCoy, Park President 1950 Waterworld Parkway Concord, CA 94520 (925) 609-1364 

What is the email newsletter and how do I receive it?

The email newsletter, In The Loop, is sent several times a month with updates on special events and discounts. Be sure to join In The Loop to have the latest news, great offers and other specials delivered to your inbox. Join now!Join Newsletter

Can I bring my selfie stick or monopod into the park?

Selfie sticks, monopods, and similar items are not allowed inside Six Flags parks.

What ride restrictions are there?

Typical safety restrictions include height requirements, health and safety advisories, and accessibility guidelines. These restrictions are listed on the specific ride pages throughout our website, and on signs posted at each ride. Please view our Safety & Accessibility Guide for information regarding ride access, height and other physical restrictions, and Equal Access Passes. A copy of the guide is also available at Guest Relations.View Safety & Accessibility Guide

What is your loose article policy?

Loose articles are not permitted on most rides and should be left with non-riders or secured in lockers. Six Flags and its employees are not responsible for lost or stolen items. Loose articles of any kind (including but not limited to sunglasses, hats, cell phones, etc.) may not be taken past the queue entrance.

What is considered exceptional size where rides are concerned?

Safety is our number one priority. Guests with certain body proportions, height and/or weight may not be able to participate on certain rides if the safety restraints will not operate as designed. Specific ride information is available at the ride and at Guest Relations.

Some rides require that a child be accompanied by an adult or responsible person. How are these defined?

Please refer to specific guidelines posted at the entrance of every ride. 

How many rides does Six Flags Hurricane Harbor have?

Six Flags Hurricane Harbor has rides, games and attractions for the entire family.  Visit our all rides page for a complete listing.

Are there rides for small children to enjoy?

Six Flags Hurricane Harbor is home to some of the most exciting family rides that your pint-sized ones will enjoy! For more information, please visit our kids page.

Are there restrictions for guests with prosthetic devices?

There are restrictions on certain rides, depending on the prosthetic device. Please visit Guest Relations to pick up our ADA Guide.

Are there restrictions for guests with casts?

Guests with casts are not permitted on any water ride or attraction.

Where can I buy a ticket or find out how much tickets are?

Tickets will be available for purchase online and at the ticket booths. You can save more by buying in advance. Follow the link below to purchase a ticket!BUY TICKETS

Where can I buy a Season Pass or Membership?

You can buy a Season Pass right here on our website. Follow the link below for more information!SEASON PASSES

What if I have an unused Season Pass from a prior season?

Unfortunately, 2019 Season Passes, or anything prior, are not valid at Hurricane Harbor Chicago. Purchase a 2020 Season Pass or Membership for the best value at Hurricane Harbor Chicago.

Does Hurricane Harbor Chicago offer a discount on admission for groups?

Groups of 15 or more people are eligible for a group discount. To learn more about group information, visit the Groups page on the website or call (847) 249-1952.GROUPS PAGE

Where can I find information for guests with disabilities?

Visit the Guest Relations page for information on accessibility at Six Flags parks. With specific questions, please visit the park to speak with a member of our team.Guest Relations

What special events are planned for this year?

Visit our Events page on the website for upcoming events.EVENTS PAGE

What kinds of food does the park offer?

Hurricane Harbor Chicago offers a wide variety of different kinds of food to eat and environments to eat it in. Whether you're looking for just a snack or a full meal, we have exactly what you need to keep you fueled up for the rest of the day. For a full list of food offerings, please visit the Dining page of the website.DINING PAGE

What happens if it rains?

While some rides and shows may close due to rain or wind, they are opened as soon as the weather clears. Refunds and rainchecks are not offered.

What happens if I lose something while at the park?

Hurricane Harbor Chicago is cleaned after hours and items are turned into Guest Services but if a guest loses an item during the day on one of the slides, it should be reported to the Guest Services located in the center of the park. Guests may fill out a lost report and a lifeguard can search the ride for the item. Lost items are kept up to two weeks.

May I bring my own food and beverages into Hurricane Harbor Chicago?

Food, Drinks and CoolersFood, beverages, coolers and grills may not be brought into the park. The only food exceptions are for food allergies as described below and infant food, in non-glass jars. Hurricane Harbor Chicago prohibits the use of grills and open flames in and around the property, including parking lots. Food AllergiesGuests who suffer from sensitivities or life-threatening allergies may bring food into the park if they do not feel comfortable with the menu options available. In this case, the food must be limited to the individual with the allergy and may contain: two sealable sandwich bags (7×8 inches) and one snack to accommodate their visit (such as a piece of fruit, or a fruit bar, or a snack that fits in a sandwich bag). One small soft-sided cooler may be brought into the park to carry these items. No outside beverages are permitted. Please speak with Security at the Front Gate regarding any food allergies.

Is there a place to store my belongings inside the park?

Lockers are located next to the changing rooms near Skull Island for a nominal daily rental fee. Payment for rentals can only be made at the location of the lockers in the park.

Is smoking permitted in the park?

Smoking is only permitted in designated areas in the park. The two smoking areas are located near 5 O’Clock Phil’s and Treasure Chest.

How do I re-enter the park if I have to leave for some reason?

Guests who leave the park and plan to return must get their hand stamped before they leave the park at the exit turnstiles. When Guests return to the park, they must enter through the main entrance turnstiles with a proper hand stamp or re-entry will not be allowed. This includes Members and Season Passholders. Season Passes and Memberships can only be scanned once per day. Transferring hand stamps is a violation of Six Flags policies and is strictly forbidden.

Does Hurricane Harbor Chicago have a dress code?

Waterpark ClothingAppropriate bathing suits are required for guests using pools and slides at the waterpark. You must wear a lined swimsuit. No street clothes, cut-offs, athletic clothing or "thong" bikinis are allowed. In addition, swimwear with buttons, snaps, rivets or zippers is not allowed. Young ChildrenTo provide our guests with a high degree of health safety, all children age three and under must wear tightly fitting reusable plastic swim pants whether or not they are toilet-trained. Swim pants in a variety of prints and patterns are available for purchase in the gift shop. (Note: Commercial swim diapers such as Huggie's Little Swimmers are not acceptable without the tightly fitting reusable plastic swim pants worn over the top of them.)Additional Information & Six Flags PoliciesIn keeping with our family-friendly atmosphere, and for health and safety reasons, Hurricane Harbor Chicago strictly enforces this dress code. Please visit our Park Policies page for these Dress Code requirements.DRESS CODE REQUIREMENTS 

Do you have any suggestions if our party gets separated?

Arrange a meeting place and time should your party become separated. All lost children are brought to Lost Parents, located behind Bahama Mama and Bubba Tubba, on the pathway towards Wahoo Racer. Lost parents are also directed here. Parents with lost children can fill out a lost child report. This report is relayed to all team members carrying radios throughout the park.

Can I rent my own tube for the day at Hurricane Harbor Chicago?

Yes, we offer both daily tube rentals and season tube rentals for our Season Pass Holders and Members. The prices are as follows:

Daily Single Tube: $10

Daily Double Tube: $12

All Season Tube: $30

Daily Tube rentals are only available at the park. All Season Tube rentals are available at the park and online.

Can I bring my selfie stick or monopod into the park?

Selfie sticks, monopods, and similar items are not allowed inside Hurricane Harbor Chicago or any Six Flags parks.

Can I bring arm floats, puddle jumpers, baby floats or other flotation devices to Hurricane Harbor Chicago?

Any flotation device brought into the park must be US Coast Guard approved. Lifejackets are available free of charge. Our lifejackets are US Coast Guard approved and staff will fit all guests and children with the appropriately fitting lifejacket. Lifejackets are available next to the Wave Pool. All young swimmers and non-swimmers are encouraged to wear a properly fitted lifejacket while enjoying the waterpark.

Can I bring a folding chair into the park?

No, folding chairs are not permitted inside the waterpark. We do have beach chairs and picnic tables located throughout the park for your convenience.

Are pets permitted at Hurricane Harbor Chicago?

Pets are not permitted in the park. Many of our lodging partners gladly accept pets at their hotels. Trained service animals are welcome at our Six Flags Theme Parks. Service animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities. For the health and safety of your pet, do not leave it in your car for any length of time while visiting the park. Hurricane Harbor Rockford will call Animal Services to rescue your pet at your expense, which may also result in prosecution.For more information please visit the park and speak to a member of our team, or call 847-249-1776. 

Are laser pointers permitted at Hurricane Harbor Chicago?

For the safety of our Guests and employees, laser pointers are not permitted.

What types of jobs does Hurricane Harbor Chicago offer and how do I apply?

Hurricane Harbor Chicago offers jobs in various departments that are fun and fulfilling, whether they are for the season or for the long term. You may find this information and apply online on the Jobs page of our website.APPLY NOW

What kinds of food does the park have?

Hurricane Harbor Chicagohas food for every taste. Grab a bite to eat at Beachcomber's Chicken, Paradise Pizza or Pink Flamingo Cafe. Just need a snack, like a pretzel, churro or nachos? Try 5 O'Clock Phil's, Treasure Chest, or Saltwater Sal's. Hurricane Harbor Chicago also offers Dippin’ Dots.Restaurant List

What is the mailing address and phone number?

Hurricane Harbor Chicago

1 Great America Parkway

Gurnee, IL 60031

847-249-1776

Is there WiFi or Internet access at Hurricane Harbor Chicago?

Yes, we offer free WiFi throughout the park.

What ride restrictions are there?

Typical safety restrictions include height requirements, health and safety advisories, and accessibility guidelines. These restrictions are listed on the specific ride pages throughout our website, and on signs posted at each ride.

What is the loose article policy at Hurricane Harbor Chicago?

Loose articles are not permitted on rides and should be left with non-riders or secured in lockers. Hurricane Harbor Chicago and its employees are not responsible for lost or stolen items. Loose articles of any kind (including but not limited to sunglasses, hats, cell phones, etc.) may not be taken past the queue entrance.

What is considered exceptional size where rides are concerned?

Safety is our number one priority. Guests with certain body proportions, height and/or weight may not be able to participate on certain rides if the safety restraints will not operate as designed. Specific ride information is available at the entrance to each ride and at Guest Services.

How many attractions does Hurricane Harbor Chicago have?

Hurricane Harbor Chicago has over 15 attractions, from body slides to mat racers, and tons of pools! To learn more about all of our attractions, visit the Attractions Page of the website.ATTRACTIONS PAGE

Are there rides for small children to enjoy?

There are multiple family friendly areas and splash zones for small children and families to enjoy together, including Skull Island and Hurricane Bay!

Are there restrictions for guests with casts?

Guests with casts are not permitted on any water ride or attraction.

Are their restrictions for guests with prosthetic devices?

There are restrictions on certain rides, depending on the prosthetic device. Please visit the park to speak with someone in Guest Services or call 847-249-1776.

Where can I get a map of the park?

Our park map is available online. In addition, once you arrive at The Great Escape, there are park maps available as soon as you enter the park. They are also available at Guest Relations.View Park Map

When is the best time to visit?

The best visitation days are Fridays in June. Our theme park and outdoor water park have extended hours on this weekday.

When does the park open?

Before you decide to spend the day with us, make sure we are open! View our operating calendar for more information.View Calendar

What kind of learning guides or worksheets are available?

Workbooks are available for Math, Science and Engineering Days (3 different age groups), Art & Science Day (K-3) and Physics Day.

What is the weather like?

The weather varies on a daily basis. You may want to bring a jacket or sweatshirt for cool mornings and evenings. If you don’t want to carry it around, store it in the park’s lockers until you need it. Please check the local weather services before your visit just in case.

What is the process for booking an educational group visit?

Educational Days are available for booking through out website and downloading an order form or by contacting our group sales department at 518.792.3500 ext. 3361

What is the email newsletter and how do I receive it?

Our awesome email newsletter, In The Loop, is sent several times a month with updates on special events and discounts. Be sure to join In The Loop to have the latest news, great offers and other specials delivered to your inbox. Join now!Join Newsletter

What happens if the park closes due to weather?

The Great Escape is a rain-or-shine operation, and we very rarely close for weather. In the interest of our guests’s safety, we will shut down any rides that could pose a hazard in the current weather conditions, opening them again when the weather has passed. We do not offer refunds or tickets as compensation.

What are the operating hours?

Park hours vary, so it is best to look up the hours when you’re planning your trip. Just go to the park calendar scroll over the date you’d like to visit us and the hours will pop up—it’s as easy as that!

What are the current ticket prices?

The Great Escape offers a variety of ticket combinations. See our tickets page for information and prices on daily admission, season passes and other options.Tickets Page

How should I prepare for my school’s visit?

There are 3 main things to check: 1. Make sure you have enough tickets; if you need more call us at 518.792.3500 ext. 3361 and let us know! We will assist you in the best way of acquiring more tickets for your visit. 2. If you will be visiting our catering area for your lunch, make sure you have the correct amount of wristbands. If you need more, contact us at 518.792.3500 ext. 3361 and we will help make sure you have the correct amount for your visit. 3. Give us a call the day before you visit and we will go over arrival/drop-off & pick-up information to make sure you and your group have a “Great Escape”

How do I get information about local hotels and the area around the park?

Some people love to make their trip to The Great Escape a multi-day getaway. Please see our lodging page for more information about the area and local hotels, including The Six Flags Great Escape Lodge & Indoor Water Park. Visit Lodging Page

How can we cancel or reschedule my school’s visit?

You can reschedule your visit by calling our Group Sales department at 518.792.3500 ext. 3361. Cancellation are taken on a case by case basis.

How can I find out about The Great Escape’s live shows, concerts and special events? How can I find out about The Great Escape’s live shows, concerts and special events?

Nothing provides more lasting memories than a great show, especially when shared with friends and family! From musical performances to characters and parades, we always have a wide variety of memorable entertainment right here at the park. For shows, please visit our entertainment page and events calendar. We add performances throughout the season, so be sure to check back often.

Do you have audio equipment available?

Yes, audio equipment is available for no additional charge to our groups using the private catering pavilions. Please let us know at least 7 days in advance if you would like to request audio equipment.

Do you have any special tours available for park groups?

We have two special opportunities for children and teachers to experience math and physics in an outdoor learning environment. These are special days tailored to provide a once-in-a-lifetime learning opportunity just for students: Physics Day and Math & Science Day.

Can my group attend on any day or just certain days?

Group pricing is available on any operating day. Be sure to check out our Special Events and our Education Days as these can add to an already awesome day!

What is the minimum size of a group?

Minimum Group Size is 15

What is the GO FAST Pass and how does it work?

The GO FAST Pass allows you to enjoy your day at The Great Escape by avoiding lines at your favorite rides. Learn more about the GO FAST Pass.Learn More

What is the best admissions value?

Purchasing a Season Pass allows you to visit Six Flags as often as you want and as long as you would like. Of course one—day tickets are available, but the Season Pass is a great deal! It is available online or at our front gate.Once your child is three years old, the price would be the same as the other passes. If your two—year old is going to turn three during the current season, then we recommend buying the pass now, as it is usually cheaper than it will be later in the season.

What if I have an unused season pass from a prior season?

Season passes can only be used during the season they were purchased.  No refunds or exchanges.

What if I have an unused daily ticket that has expired?

The Great Escape admission tickets, Bounce Back tickets and internet Print—N—Go tickets cannot be extended past their expiration date. 

What does my admission ticket include?

Your Six Flags Great Escape admission ticket includes a ton! It includes: all rides, shows and attractions! Additional charges apply to the SkyCoaster and Go—Carts.

Is there a processing fee?

Orders purchased through our Group Sales office are subject to a $5.00 processing fee.

Is there a discount for AAA members?

AAA members receive $5 off the general admission with the "Show Your Card and Save" program when presenting your membership card at any of our ticket booths (good for up to six discounted tickets). AAA members also receive a 10% discount on merchandise purchases of $15 or more.

How much of a deposit do you require?

Depending on the type of visit you are planning at our park decides the deposit requirements. Groups who are visiting and have chosen to include a catered meal at our private picnic pavilion area are required to submit a $500 deposit to secure their date.

Groups who are visiting our park and are choosing to eat using meal vouchers or have chosen not to pre-purchase a meal, do not require a deposit but must be paid in full prior to their event as outlines in our payment details.

How much is parking?

We have plenty of space for you to park. View our Tickets page for details on parking.Tickets Page

Does The Great Escape offer a discount on admission for groups?

Yes, groups of 15 or more people are eligible for a group discount. Annually, we host hundreds of groups from business, school, union, church and social organizations. Call one of our catering specialists today to book your memorable event. You may visit the Groups page.

Does my child need a Season Pass or daily ticket?

Children two years old and younger receive free admission to The Great Escape. A guest does not need a season pass until they turn three years old.

Do you sell Gift Certificates?

Daily ticket, VIP Tours and Season Pass Certificates may be purchased online. Please visit our tickets page.Tickets Page

Do you offer rain checks?

Rides may be closed temporarily during electrical storms, heavy rain, or high winds. Rides will re—open as soon as safe operations can be assured. Refunds or rain checks for inclement weather are not offered.

Do you offer military discounts?

Most military bases offer discounted admission tickets at their MWR/ITR offices. Military discount is $5.00 off the general admission ticket, up to four guests when Military ID is shown.

Do you offer a Travel Agent discount?

Group Rates are available for travel related groups through our Group Sales office.

Checks and Money Orders

Sorry, personal checks and money orders are not accepted at The Great Escape. We only accept card and mobile payments.

Can I get a discounted ticket if I’m not going to get on any rides?

No, The Great Escape is a pay—one—price facility. Because of the breadth of entertainment offered for all ages, The Great Escape maintains the pay—one—price policy for all guests to enjoy the rides, slides, shows, and other entertainment.

Can I exchange foreign currency?

Sorry, we do not offer a Currency Exchange.

What forms of payment does The Great Escape accept?

The Great Escape only accepts card and mobile payments. Even though we no longer accept cash, you can convert cash to a prepaid VISA debit card with no upfront fee immediately inside the park entrance or at any of the other Cash to Card kiosks located throughout the park.

Where can I find information for guests with disabilities?

We welcome guests with special needs, and we’re always happy to help make the day a comfortable and memorable one. We strive to provide mainstream access wherever possible, including wheelchair rentals and special access passes. Mobility and disability guidelines for certain rides and attractions have recently changed. Please stop by Hospitality to pick up or view online our Guide to Rides & Attractions for information regarding ride access, height restrictions and cautions & special requirements.Guests With Disabilities Page

When should I plan to eat meals?

To get served faster, head to the restaurants at non—traditional lunch and dinner hours—for example, have lunch at 11 a.m. or 2 p.m. and then eat your dinner at 5 p.m. or 7:30 p.m.

What should I do about sun protection?

Sun protection is strongly recommended. Sunscreen may be purchased at most park retail locations.

What kinds of food does the park have?

The Great Escape has food for every taste and there are eateries conveniently located throughout the park. You will find everything from hamburgers and fries to chicken or pizza, salads, and delicious treats such as funnel cakes and ice cream. The Great Escape proudly serves Coca—Cola products throughout the park for your enjoyment as well. Check out a detailed list of our restaurants and locations on our food listings page.View Food Listings

What is The Great Escape alcoholic beverage policy?

No alcoholic beverages may be brought into The Great Escape. Alcoholic beverages purchased in the park may not leave the premises. Excessive consumption of alcohol is cause for ejection from the park without refund. No one under age 21 is permitted to consume alcoholic beverages and proper identification is required to purchase and/or consume alcoholic beverages at The Great Escape. Guests are prohibited from taking beer or wine purchased in the park out through the front gate.

What happens if it rains?

There are still a ton of activities that are amazingly fun in any kind of weather—including indoor shows, restaurants, shops, games and arcades. If rain, wind or electrical storms force us to close certain rides for your safety, they will re—open as soon as safe operations can be assured. Refunds or rain checks for inclement weather are not offered.

What happens if I lose something while at the park?

Head on over to Lost and Found located in Hometown Square. Ride attendants cannot be responsible for articles left on ride platforms. Please secure all loose articles before boarding. Six Flags is not responsible for any lost, stolen or broken items. Items will be retrieved from ride areas when the park closes and kept at Lost and Found for seven days.Report your lost item online on our Lost & Found information page. Visit Lost & Found  

May I bring my own food and beverages into The Great Escape?

Food, beverages, coolers and grills may not be brought into the park. The only food exceptions are for food allergies as described below and infant food, in non-glass jars. The Great Escape prohibits the use of grills and open flames in and around the property, including parking lots.Guests who suffer from sensitivities or life-threatening allergies may bring food into the park if they do not feel comfortable with the menu options available. In this case, the food must be limited to the individual with the allergy and may contain: two sealable sandwich bags (7×8 inches) and one snack to accommodate their visit (such as a piece of fruit, or a fruit bar, or a snack that fits in a sandwich bag).  One small soft-sided cooler may be brought into the park to carry these items. No outside beverages are permitted. Please see Security at The Great Escape to receive a medical sticker.

Is there a place to store my belongings inside the park?

If you’d prefer not to lug your belongings around with you all day, you can rent an all day storage locker. Locker rentals are available on a first—come, first—serve basis, and are located by the Bobsled in Fest Area and at Noah’s Splashwater Lockers in Splashwater Kingdom. Lockers cannot be reserved in advance. The lockers in Splashwater Kingdom close when the water park closes, which is before the theme park. All items must be removed at this time.

Is smoking permitted in the park?

Try to quit before you come to the park! The Great Escape is a smoke‚Äîfree environment, and smoking is only allowed in the following designated areas:

Behind Charley’s Saloon in Ghost Town

Behind Attitudes Gift Shop

Next to the Giant Wheel in Fest Area

Behind Coldstone Creamery

Behind Buccaneer Beverage in upper Splashwater Kingdom

Across from the Comet

Across from the Skycoaster

 

How do I re-enter the park if I have to leave for some reason?

If you need to leave the park and plan to come back in, you first need to get your hand stamped at the exit gate. When you return, you must enter through the main entrance turnstiles and show the hand stamp for re-entry. This applies to Season Pass Holders as well—Season Passes are only valid to scan once per day. Without the proper hand—stamp re—entry will not be allowed. Transferring or tampering with hand stamps is a violation of Six Flags policies and is strictly forbidden.

Does the park ever close because of weather?

Yes, sometimes we have to close because of weather. Guest safety is our number one priority and there are certain weather circumstances that may cause the entire park to close earlier than scheduled or not open at all. As soon as closures are confirmed the website operating calendar will be updated with the park’s current operating status. Please check the website prior to visiting on days when weather may be a concern.

Does The Great Escape have a dress code?

We want you to dress casually and comfortably, but in keeping with our family—friendly atmosphere, and for health and safety reasons, The Great Escape strictly enforces a dress code. Proper attire must be worn in the park at all times, including shirts and appropriate footwear. Clothing with rude, vulgar or offensive language or graphics is not permitted at any time (shirts cannot be turned inside out as a solution). Park admission may be denied if clothing is deemed by management to be inappropriate.

Do you rent strollers and wheelchairs?

Yes. The Great Escape strives to make sure that Six Flags is fun and accessible for everyone. Wheelchairs and ECV’s are available through our stroller/wagon rental, located just inside the main entrance. Wheelchairs/ECV’s are rented on a first come, first serve basis. To rent these items, a valid driver’s license, state identification, military identification, or major credit card may be required. A rental fee and deposit are also required.

Do you offer first aid services?

If you get a cut or scrape or need a little TLC, head over to our First Aid area located between the Bavarian Palace and Sky Coaster in Fest Area. EMTs are on duty to assist guests with special needs. Refrigeration of medication, as well as storage of medical equipment, is available.

Do you have any suggestions if our party gets separated?

If your child gets lost or separated from your party, don’t panic! Although we are unable to page for separated party members, messages can be left for them at Lost Parents and Hospitality. We have a Lost Parents Center where our employees will take children who have been separated from their family or group. We suggest that you get a one—Circle of Friends wristband for your children, available at Hospitality or from any Security Officer and all security information booths. Your cell phone number can be written on the wristband in case your child becomes separated from you. We also encourage you to establish a special meeting place when you arrive, just in case your group becomes separated.

Can a friend save my place in line?

Even if the lines are really long and you have been waiting a long time, guests are still not permitted to save places in line, bypass others in line or exit the line and return to the same place for any reason. Guests exiting a line must go to the back of the line if they choose to return. Line jumping may be cause for ejection without refund.

Are recreational wheels (rollerskates, skateboards, etc.) allowed?

We know they are fun, but for safety reasons, no recreation wheels, including rollerblades, Heelys and other tennis shoe style roller skates are not permitted at The Great Escape.

Are pets permitted at The Great Escape?

We know you love your pets and we love animals, too—but they are not allowed in the park (with the exception of service animals used by the hearing and visually impaired). Visit Guest Relations for local kennel information.

Are laser pointers permitted at The Great Escape?

For the safety of our Guests and employees, laser pointers are not permitted.

Are Kids Meals available?

Kids Meals are available in most restaurants, just ask!

Why did I receive a special online offer via email, but my friend didn’t?

Like many companies, The Great Escape occasionally offers discounts to select recipients in an effort to test different marketing offers before rolling out programs to the general public. Unfortunately, system limitations and testing methodologies limit the number of people we can include in our beta tests so we are unable to add participants.

What should I do if I can’t print my online tickets?

First, be sure to read your email receipt for complete instructions (which contains a link to the ticket registration page URL). Second, check your printer. Make sure it is plugged in, turned on, properly connected, and has enough ink. If you are still unable to print your tickets, please go to the Guest Relations office at the park on the day of your visit where they will be able to look up your order and print your tickets for you. Be sure to bring the credit card used to purchase the tickets, a photo ID, and your email receipt or order confirmation number.

What is the refund policy?

Tickets, season passes and all vouchers purchased on this site are non—refundable. Please be sure you have selected the correct park, the correct tickets and the correct number of tickets before completing your purchase. The Great Escape does not offer cancellations, refunds, rain checks or exchanges. Because The Great Escape occasionally offers extra discounts or purchase incentives, pricing on sixflags.com is available as is only at the time the order is placed. Pricing adjustments will not be made for previous orders based on past or future promotions or sale prices.

What if I made a mistake when ordering items from this site?

Please note:Before you make your final purchase, carefully review your selections. We do not offer refunds for any tickets purchased online or at the gate.The ecommerce call center staff cannot process a refund under any circumstances.Our tickets are non—transferable. A ticket purchased for a specific Six Flags branded park is only accepted at that theme park or water park location.Tickets purchased for park special events or concerts are only accepted at the gate for the day of the event. 

What if I lose my Print-N-Go Ticket(s)?

If you have lost your tickets, please reprint your tickets by following the instructions in your email receipt. If you do not have an email receipt, please go to Guest Relations at the park on the day of your visit. They will be able to look up your order and print your tickets for you as long as you bring the credit card used to purchase the tickets, a photo ID, and if possible your email receipt or your order confirmation number.

Why can’t I view the online store?

This e—commerce website requires the free Macromedia Flash Player 8. If you do not have the Flash Player 8, you can download the latest version. The minimum recommended screen resolution is 1024 X 768. The minimum recommended connection speed for dial-up modems is 56k.

I can‚’t complete the order because I don‚’t know all of the information about the season passholder. What should I do?

You must have all of the information necessary to complete the order. If you do not have all of the information, you may purchase a season pass directly from the park.

How do I print my tickets at home?

Print-N-Go technology allows you to print your tickets from your computer printer and use those tickets at the park. Skip the ticket booth. Go straight to the gate! Note: there is a processing fee charged with each transaction.You must assign the name of the ticket holder to each Print-N-Go ticket before printing your ticketsYou will be asked to register each ticket after the purchase is complete by clicking on the Print-N-Go logo on the order confirmation screen.If you do not know the name of the person(s) who will use the ticket(s), please wait to print the ticket(s).For security reasons, including deterring online fraud, each guest must show photo ID at the turnstiles matching the name that is printed on the ticket. Only young children without Student ID will be allowed entry without ID.

How do I get my Season Passholder coupon book?

Your special offers will be automatically loaded to your Season Pass card and you will not receive a coupon book. Access to the e-Value Book will be provided to Season Pass Holders on their first visit. Watch your email for details.

How can I purchase more than 10 Season Passes?

To order more than 10 Season Passes, please call (518) 792—3500 x3361.

How can I look up my receipt or reprint my Print-N-Go order?

To look up your receipt, enter the last four digits of your credit card number and your 10—digit telephone number. Once your receipt is shown, you can click the link to reprint your Print—N—Go order.

How can I call Customer Support?

We provide 24×7 technical support for our online store at (407) 261-4290. Our eCommerce technical support team can ONLY help you complete a purchase and CANNOT provide ANY assistance with Memberships, refunds, events or park merchandise (if you ask them to help with anything other than online purchases they will ask you to contact the park directly).

If you need to contact us about your Membership, please visit sixflags.com/membership. If you need assistance with anything else, please visit our Contact Us page.

Do tickets have an expiration date?

Date specific tickets are valid only on the specific dates shown. Tickets and season passes without specific dates are valid during the current operating season.

Can I pick up my order at the park?

A "will call" option is not available at this time. However, for Print—N—Go tickets only, if you are unable to print your tickets, please go to Guest Relations at the park on the day of your visit where they will be able to look up your order and print your tickets for you as long as you bring the credit card used to purchase the tickets, a photo ID, and if possible your email receipt or your order confirmation number.

What types of jobs does The Great Escape offer and how do I apply?

Have you always wanted to work at Six Flags? Join our team! Six Flags offers fun, fulfilling jobs in various departments—both seasonal and long—term. Check out our Jobs Page for more information and to apply online.Visit Jobs Page

What is the mailing address and phone number?

Drop us a line or give us a call! Our mailing address is:The Great Escape1172 State Route 9Queensbury, NY 12804(518) 792-3500

My family will be visiting. What can we all do together?

There are plenty of rides and activities your family can enjoy together while visiting The Great Escape. Visit Tips for Family Fun for some ideas, or Stop by Guest Relations for help planning your day at the park. Tips For Family Fun

Can I bring my selfie stick or monopod into the park?

Selfie sticks, monopods, and similar items are not allowed inside Six Flags parks.

What ride restrictions are there?

Safety is our number one priority. Guests with certain body proportions, height and/or weight may not be able to participate on certain rides if the safety restraints will not operate as designed. Specific ride information is available at the ride and at Hospitality.

What is your loose article policy?

The last thing you want is for an item to fall out of your pocket while you are on a ride—your stuff could get lost or broken! Loose articles are not permitted on most rides and should be left with non—riders or secured in lockers. The Great Escape and its employees are not responsible for lost or stolen items. Loose articles of any kind (including but not limited to purses, backpacks, and beverage containers) may not be taken past the queue entrance and cannot be left on the load/unload platform rides. Cell phones, pagers, or other small items must be secured in cargo pockets, zippered jacket pockets, or waist packs. All loose articles that cannot be secured must be left in a locker or with a non—rider prior to entering the queue line.

What are the most popular rides for thrill-seekers?

Thrill‚Äîseekers come to The Great Escape from all over the world to enjoy our amazing roller coasters. We have a variety of incredible coasters and other rides, including Flashback, Skycoaster, The Comet and Greezed Lightnin’. Visit our rides page for a complete listing.

Rides Page

What are the height requirements for the roller coasters?

The height requirements vary for each roller coaster. The requirements are listed here, in the Park Map & Guide you receive at the park, as well as at each ride and are subject to change at any time for your safety.View Height Requirements

Some rides require children to be accompanied by adults. How are these defined?

Please refer to specific guidelines posted at the entrance of every ride.

How many roller coasters does The Great Escape have?

The Great Escape has 6 thrilling roller coasters. You will love trying all of them out! Check out our rides page for more information.Rides Page

How many rides does The Great Escape have?

Tons! The Great Escape has over 135 rides, shows and attractions! There’s so much to do and see you won’t believe your eyes! Learn More about all the attractions.Learn More

Are there rides for small children to enjoy?

Of course! Six Flags Great Escape is home to exciting rides for kids of all ages. In fact, we have some of the most exciting family rides found anywhere in the world for your pint—sized ones to enjoy! For more information, please visit our kids page.Visit Kids Page

Are there restrictions for guests with prosthetic devices?

There are restrictions on certain rides, depending on the prosthetic device. Please visit Guest Relations to pick up our ADA Guide.

Are there restrictions for guests with casts?

Restrictions regarding casts vary by ride and attraction.  For information specific to the rides and attractions, please refer to the Safety and Accessibility Guide.  The Safety and Accessibility Guide is available online or you may pick a copy up at Guest Relations or Hospitality.Thank you!View Safety & Accessibility Guide

Are there restrictions for guests of Exceptional Size?

Safety is our number one priority. Guests with certain body proportions, height and/or weight may not be able to participate on certain rides if the safety restraints will not operate as designed. Specific ride information is available at the ride and at Hospitality.

Where can I get a map of the park?

Check out our park map! It is available online. In addition, a free souvenir map is handed out in our Park Map & Guides when you first arrive in the park. View Park Map

When does the park open for the season?

Before you decide to spend the day with us, make sure we are open! Check out our operating calendar for open days and hours. View Calendar

What is the weather like?

The weather varies on a daily basis. You may want to bring a jacket or sweatshirt for cool mornings and evenings. If you don’t want to carry it around, store it in the park's lockers until you need it. Please check the local weather services before your visit just in case.

What is the Six Flags email newsletter and how can I get it sent to me?

Our awesome email newsletter is sent several times a month. It’s a great opportunity to stay updated on all the most current news, discounts and special events happening at the park! Join now to get the latest delivered to your inbox. Join Newsletter

What are the park’s hours of operation?

Park hours vary, so it is best to look up the hours when you’re planning your trip. Just go to the park calendar scroll over the date you’d like to visit us and the hours will pop up––it’s as easy as that! View Calendar

What are the best days to visit?

Every day is a great day to visit! But, if you are worried about long lines and crowds, plan to visit the park when attendance is lightest. Best bets: weekdays during the summer and any regular operating day during the months of May, June and September.

How much do tickets cost?

Six Flags Great America offers a variety of ticket combinations. See our tickets page for information and prices on daily admission, special values, Season Passes and other options. Tickets Page

Are there hotels nearby the park?

Some people love to make their trip to Six Flags a real getaway. Please see our lodging page for more information. Lodging Page

What is the minimum size of a group?

Our group rates start with a minimum of 15 people. However, if you are purchasing tickets for one of our educational events, there is no minimum and groups of any size qualify for the discounted event ticket.

What is The Flash Pass and how does it work?

What is The Flash Pass and how does it work? On a busy day at the park, you will love having The Flash Pass–– an electronic ride reservation system that holds your place in line at the park’s most popular rides while you enjoy other attractions.  It is super-convenient!

What if I have an unused Season Pass from a prior season?

Six Flags Great America Season Passes are only valid for the year they are purchased. We do not offer upgrades from year to year.

What if I have an unused daily ticket that has expired?

Six Flags admission tickets, complimentary tickets and internet Print-N-Go tickets cannot be extended past their expiration date. You will need to visit Guest Services when you arrive at the park. A Guest with an expired ticket pays a surcharge to validate the expired ticket. Surcharge ranges from $20 to $50 per ticket. 

What does my Six Flags Great America admission ticket include?

A Six Flags Great America admission ticket includes unlimited fun on rides, attractions and shows with the exception of special events and certain attractions, such as Go Karts, Hurricane Harbor and Dare Devil Dive, that require a fee.

Is there a discount for AAA members?

AAA members receive $5 off the general admission with the "Discount and Reward" program when presenting your membership card at any of our ticket booths (good for up to six discounted tickets). AAA members also receive a 10% discount on merchandise purchases of $15 or more.

I’ve lost my Season Pass or Member ID Card, what can I do?

Your Six Flags Great America Season Pass or Member ID Card can only be replaced by visiting Guest Relations at the Front Gate in person on any Park operating day. The replacement fee is $5.

How much is parking?

Prices can be found on our parking page. Visit Parking Page

Does Six Flags offer rain checks?

Refunds or rain checks for inclement weather are not offered.

Does Six Flags Great America offer group discounts?

Yes, groups of 15 or more people are eligible for a group discount. You may visit the Groups page. Annually, we host hundreds of groups from businesses, schools, unions, churches and social organizations. Call one of our catering specialists today to book your memorable event. Groups Page

Does my child need a Season Pass or Daily Ticket?

Children two-years-old and younger receive free admission to Six Flags Great America & Hurricane Harbor. A guest does not need a Season Pass until they turn three years old. Once your child is three years old, the price would be the same as the other passes. If your two-year old is going to turn three during the current season, then we recommend buying the pass now, as it is usually cheaper than it will be later in the season.

Do you offer military discounts?

Most military bases offer discounted admission tickets at their MWR/ITR offices. There is a 20% military discount off the one day General Admission ticket at the Guest Services Center. A military ID is required to receive the discount.

Do you offer a Travel Agent discount?

No. However, Group Rates are available for travel related groups through our Group Sales office.

Do you offer a non-rider discount?

No, Six Flags Great America is a pay one price facility. Because of the breadth of entertainment offered for all ages, Six Flags Great America & Six Flags maintains the pay-one-price policy for all Guests to enjoy the rides, slides, shows, and other entertainment.

Can I get a discounted ticket if I’m not going to get on any rides?

No, because of the breadth of entertainment offered for all ages, Six Flags maintains the pay-one-price policy for all guests to enjoy the rides, shows, and other entertainment.

Besides cash, what other forms of payment does Six Flags Great America accept?

Six Flags Great America accepts: Discover, Mastercard, Visa, and American Express.

Where should I leave my pets?

Leave them at home–– We know you love your pets and we love animals, too. But they can’t come to Six Flags with you. Kennel service is unavailable. We can refer you to a local Kennel for use during your visit.  Pets may not be left in or tied to an unattended vehicle in the parking lot.

Where should I eat at the park?

Six Flags Great America has food for every taste from hamburgers and fries to chicken or pizza, there are eateries for every taste conveniently located throughout the park.  Salads are available, plus delicious treats such as funnel cakes and ice cream. Six Flags Great America proudly serves Coca-Cola products throughout the park for your enjoyment as well. Check out our food listings page. View Food Listings

Where can I find information for guests with disabilities?

We strive to make sure that Six Flags is fun and accessible for everyone. Lots of guests with disabilities enjoy the park every day. We offer special access passes, and wheelchairs and electric convenience vehicles are available for rent just inside the main entrance, on a first-come, first-served basis. To rent these items, a valid driver’s license, state identification, military identification, or major credit card may be required. Please stop by Guest Services to pick up a Safety & Accessibility Guide or visit our Guest with Disabilities online page for more information. Safety & Accessibility Guide 

What should we do if our group gets split up?

The park is really big, so as soon as your group arrives, we suggest arranging a meeting place and time just in case you get separated from one another. Although we are unable to page for separated party members, messages can be left for them at Lost Parents Center in the Guest Services building located in Carousel Plaza near the exit.

What should I do about sun protection?

Sun protection is strongly recommended. Sunscreen may be purchased at most park retail locations.

What is Six Flags Great America’s alcoholic beverage policy?

No alcoholic beverages may be brought into Six Flags Parks. Alcoholic beverages purchased in the park may not leave the premises. Excessive consumption of alcohol is cause for ejection from the park without refund. No one under age 21 is permitted to consume alcoholic beverages and proper identification is required to purchase and/or consume alcoholic beverages at Six Flags Great America.

What if my child gets separated from our group?

Don’t panic! If your children become separated from your party, contact the nearest Team Member or security officer for assistance, or go to the Lost Parents Center in tin the Guest Services building located in Carousel Plaza near the exit. Please point out this office to your children when you arrive so they know where to go if they get lost.

What happens if it rains while I am in the park?

There are still a ton of activities that are amazingly fun in any kind of weather––including indoor shows, restaurants, shops, games and arcades.  If rain, wind or electrical storms force us to close certain rides for your safety, they will re-open as soon as safe operations can be assured.  Refunds or rain checks for inclement weather are not offered.

I lost something in the park. What should I do?

Head on over to Lost and Found located in Carousel Plaza. Ride attendants cannot be responsible for articles left on ride platforms. Please secure all loose articles before boarding. Six Flags is not responsible for any lost, stolen or broken items. Items will be retrieved from ride areas when the park closes and kept at Lost and Found for seven days.Report your lost item online on our Lost & Found information page. Visit Lost & Found  

How do I re-enter the park if I have to leave for some reason?

If you need to leave the park and plan to come back in the same day, you first need to get your hand stamped at the exit/re-entry gate. When you return, you must re-enter through the main entrance gate and show the hand stamp. Without the proper hand-stamp re-entry will not be allowed. Season Passholders must also get their hand stamped because Season Passes can only be scanned once per day. Transferring hand stamps is a violation of Six Flags policies and is strictly forbidden.

Does the park ever close because of weather?

Yes, sometimes we have to close because of weather. Guest safety is our number one priority and there are certain weather circumstances that may cause the entire park to close earlier than scheduled or not open at all. As soon as closures are confirmed the website operating calendar will be updated with the park’s current operating status. Please check the website prior to visiting on days when weather may be a concern. View Calendar

Does Six Flags Great America have a dress code?

We want you to dress casually and comfortably, but in keeping with our family-friendly atmosphere, and for health and safety reasons, Six Flags Great America strictly enforces a dress code. Proper attire must be worn in the park at all times, including shirts and appropriate footwear. Clothing with rude, vulgar or offensive language or graphics is not permitted at any time (shirts cannot be turned inside out as a solution). Bathing suits may be worn only in the water park area. Park admission may be denied if clothing is deemed by management to be inappropriate.

Do you recommended meal times?

To beat the crowds we recommend eating around 11:00a.m.for lunch and 5:00p.m.for dinner.

Can I wear rollerblades or other recreational wheels (roller skates, skateboards, etc.) in the park?

No recreation wheels, including Heelys and other tennis shoe style roller skates are permitted at Six Flags Great America.

Can I smoke?

Try to quit before coming Six Flags Great America––it is a smoke-free environment. But if you need to light up, smoking and e-cigarettes are allowed in specifically designated smoking areas––on the blue benches. Smoking is prohibited for guests under the age of 21.

Can I rent a stroller or wheelchair?

Absolutely!  Strollers, wheelchairs and electric convenience vehicles are available for rent just inside Orleans Place, on a first-come, first-served basis. There is a fee as well as a refundable deposit to rent these items.

Can a friend save my place in line?

Even if the lines are really long and you have been waiting a long time, guests are still not permitted to save places in line, bypass others in line or exit the line and return to the same place for any reason. Guests exiting a line must go to the back of the line if they choose to return. Line jumping may be cause for ejection without refund.

Where are the Cash to a Card kiosks located in the park?

Kiosks are located at Guest Services outside the front gate, Carousel Plaza inside Flags, Carousel Plaza inside Victory Lane, Yukon Territory near Cartoon Cabin, in County Fair Food Court, and Southwest Territory inside El Mercado.

Are laser pointers permitted at Six Flags Great America?

For the safety of our guests and employees, laser pointers are not permitted.

Why is there a $1 “pending transaction” on my credit card statement?

If you purchased tickets and received a confirmation number, or if you tried to purchase tickets but the transaction did not complete, you may see a $1 "pending transaction" when reviewing your online credit card statement. The $1 transaction is used by the credit card networks to verify certain information prior to authorizing a purchase. In ALL cases this $1 transaction will automatically drop off and you will not be charged the extra dollar.  

Why can’t I view the online store?

This e-commerce website requires the free Macromedia Flash Player 8. Please download the latest Flash Player. The minimum recommended screen resolution is 1024 X 768. The minimum recommended connection speed for dial-up modems is 56k.

What should I do if I can’t print my online tickets?

First, be sure to read your email receipt for complete instructions (which contains a link to the ticket registration page URL). Second, check your printer. Make sure it is plugged in, turned on, properly connected, and has enough ink. If you are still unable to print your tickets, please go to the ticket re-print center near ticket sales on the day of your visit where they will be able to look up your order and print your tickets for an additional fee. Be sure to bring the credit card used to purchase the tickets, a photo ID, and your email receipt or order confirmation number. Please note that only the purchaser may have their order be re-printed. 

What is the refund policy for online ticket purchases?

Tickets, Season Passes and all vouchers purchased on this site are non-refundable. Six Flags does not offer cancellations, refunds, rain checks or exchanges.  Please be sure you have selected the correct park, the correct date, the correct tickets and the correct number of tickets before completing your purchase. The ecommerce call center staff cannot process a refund under any circumstances. Tickets are non-transferable and will only be accepted at that theme park or water park location for which they were purchased. Tickets purchased for park special events or concerts are only accepted at the gate for the day of the event.

What if I lose my Print-N-Go Ticket(s)?

If you have lost your tickets, please reprint your tickets by following the instructions in your email receipt. If you do not have an email receipt, please go to the ticket re-print center near ticket sales on the day of your visit. They will be able to look up your order and print your tickets for you as long as you bring the credit card used to purchase the tickets, a photo ID, and if possible your email receipt or your order confirmation number. Please note that only the purchaser may have their order be re-printed. There will be a reprint fee charged for this service. 

How do I print my tickets at home?

Print-N-Go technology allows you to print your tickets from your computer printer and use those tickets at the park. Skip the ticket booth. Go straight to the gate!You must assign the name of the ticket holder to each Print-N-Go ticket before printing your tickets.You will be asked to register each ticket after the purchase is complete by clicking on the Print-N-Go logo on the order confirmation screen.If you do not know the name of the person(s) who will use the ticket(s), please wait to print the ticket(s).For security reasons, including deterring online fraud, each guest must show photo ID at the turnstiles matching the name that is printed on the ticket. Only young children without Student ID will be allowed entry without ID.

How do I get my season passholder offers?

Your special offers will be automatically loaded to your Season Pass or Membership Pass card. You will not receive a coupon book. Please visit mypass.sixflags.com to see all the benefits of your pass! View Your Offers

How can I reach Customer Support?

We provide 24×7 technical support for our online store at (407) 261-4290. Our eCommerce technical support team can ONLY help you complete a purchase and CANNOT provide ANY assistance with Memberships, refunds, events or park merchandise (if you ask them to help with anything other than online purchases they will ask you to contact the park directly).

If you need to contact us about your Membership, please visit mypass.sixflags.com. If you need assistance with anything else, please visit our Contact Us page.

How can I purchase more than 10 Season Passes?

To order more than 10 Season Passes, please call (847) 249-INFO (4636).

How can I look up my receipt or reprint my Print-N-Go order?

To look up your receipt, enter the last four digits of your credit card number and your 10-digit telephone number. Once your receipt is shown, you can click the link to reprint your Print-N-Go order.

Does everyone receive the same special online offer via email?

Like many companies, Six Flags occasionally offers discounts to select recipients in an effort to test different marketing offers before rolling out programs to the general public. Sometimes, system limitations and testing methodologies limit the number of people we can include in our beta tests so we are unable to send these offers to everyone.

Do tickets have an expiration date?

Date specific tickets are valid only on the specific dates shown. Tickets and Season Passes without specific dates are valid during the current operating season.

Can I pick up my order at the park?

A "will call" option is not available at this time. However, for Print-N-Go tickets only, if you are unable to print your tickets, please go to the ticket re-print center near ticket sales on the day of your visit where they will be able to look up your order and print your tickets for you as long as you bring the credit card used to purchase the tickets, a photo ID, and if possible your email receipt or your order confirmation number. Please note that only the purchaser may have their order be re-printed.  There will be a re-print fee charged for this service. 

Can I get money back for tickets already purchased if I find a discount offer later?

Because Six Flags occasionally offers extra discounts or purchase incentives, pricing on sixflags.com is available as is only at the time the order is placed. Pricing adjustments will not be made for previous orders based on past or future promotions or sale prices.

What types of jobs does Six Flags Great America offer and how do I apply?

Have you always wanted to work at Six Flags? Join our team! Six Flags offers fun, fulfilling jobs in various departments––both seasonal and long-term.  Check out our Jobs Page for more information and to apply online.Visit Jobs Page

What is the mailing address and phone number?

Drop us a line or give us a call!  Our mailing address is:

Six Flags Great America

1 Great America Parkway, Gurnee, IL 60031

847-249-1776

What if I don’t like roller coasters? Are there other things to do?

There is no shortage of fun at Six Flags Great America! There are interactive games an activities around the park, plus a wide variety of fun foods and treats to keep you busy!

May I bring my own food and beverages into Six Flags Great America?

We have so many delicious food options within the park! No outside food, beverages or coolers may be brought into Six Flags Great America.  Exceptions are made for guests with special dietary needs including certain food allergies and baby food/formula.  Guests should visit the Guest Services building to the right hand side of the main entrance when they arrive at the park for approval to bring in special dietary foods. The special dietary food containers will be marked and dated to clearly show that they have been approved for entry into the park.

I’ll be visiting the park with my family, what can we all do together?

There are plenty of rides and activities your family can enjoy together while visiting Six Flags Great America. We have tons of ideas on our tips for family fun page, or you can stop by Guest Services for help planning your day at the park. Tips For Family Fun

Can I bring my selfie stick or monopod into the park?

Selfie sticks, monopods, and similar items are not allowed inside Six Flags parks.

What is Six Flags Great America’s oldest existing roller coaster?

The oldest roller coaster at Six Flags Great America is the Whizzer installed in 1976.

What are the height requirements for the roller coasters?

The height requirements vary for each roller coaster. The requirements are listed on our all rides page, in the Park Map & Guide you receive at the park, as well as at each ride and are subject to change at any time for your safety. Rides Page

How many roller coasters does Six Flags Great America have?

We have a LOT of roller coasters! That’s why we are such a popular destination for thrill-seekers. Check out our All Rides Page. Visit Rides Page

How many rides does Six Flags Great America have?

Tons! Check them all out on our All Rides page. Rides Page

How do I know which rides require children to be accompanied by an adult or responsible person?

This varies from ride to ride, so the best bet it to check the specific guidelines that are posted at the entrance to each ride.

Are there rides for small children to enjoy?

Of course! Six Flags Great America is home to exciting rides for kids of all ages.  We have tons of family rides that your pint-sized ones will love, and even attractions for daredevils not quite ready for our major thrill rides! For more information, please visit our kids page. Visit Kids Page

Are there ride restrictions for guests of exceptional size?

Safety is always our number one priority. Guests with certain body proportions, height and/or weight may not be able to participate on certain rides if the safety restraints will not operate as designed. Specific ride information is available at the ride and at Guest Services.Visit Guest Services

Are there restrictions for guests with prosthetic devices?

There are restrictions on certain rides, depending on the prosthetic device. If the prosthetic devise impairs you from safely sitting in or on the ride and safety restraints cannot be fastened, you will not be allowed to ride. Please visit our Guests With Disabilities page for more information. Guest With Disabilities Page

Are there restrictions for guests with casts?

There are restrictions on certain rides, depending on the location of the casts. Please visit our to the Guests With Disabilities page for more information. Guests With Disabilities Page

Are there general ride restrictions?

Typical safety restrictions include height requirements, health and safety advisories, and accessibility guidelines.  Height requirements vary from ride to ride. These restrictions are listed on signs posted at each ride and on Ride pages throughout the site. Rides Page

Which hotels are close?

Please see our lodging page for more information.View Lodging Page

 

 

What is the weather like?

The weather varies on a daily basis. We recommend you bring a jacket or sweatshirt for cool mornings and evenings. Store it in the park’s lockers.

What are the best days to visit?

Plan to visit when attendance is lightest. Best bets: Weekdays during the summer and any regular operating day during the months of April, May and September.

Is there a place where I can leave my pets?

Pets are not permitted in the parks, with the exception of service animals. 

What should I do if I can’t print my online tickets?

You can have your tickets printed for you at the Guest Relations building. You will need the credit card you used to order the tickets, I.D. and your order confirmation number.

What is the minimum size of a group?

Groups of 15 or more are eligible for a group discount and get 1 free ticket for every 15 purchased. Visit the groups page for more information.

Learn More

What if I have an unused season pass from a prior season?

Six Flags Great Adventure Season Passes are only valid for the year they are purchased. We do not offer upgrades from year to year.

What if I have an unused daily ticket that has expired?

Six Flags admission tickets, Bounce Back tickets and internet Print-N-Go tickets cannot be extended past their expiration date. They can, however, be used for a half-price discount on a full-price regular admission at the Guest Relations office on your next visit to the park during the season. You will need to visit Guest Relations when you arrive at the park.

What does my Hurricane Harbor New Jersey admission ticket include?

Your Six Flags Great Adventure admission ticket includes most rides and attractions. Some attractions may require an additional fee.

Is there a discount for AAA members?

AAA members receive $5 off the general admission with the "Show Your Card and Save" program when presenting your membership card at any of our ticket booths (good for up to six discounted tickets). 

Is the Water Park included with Theme Park Admission?

No. Admission to the Water Park requires a separate Admission Ticket.

I lost something in the park. What should I do?

Head on over to Lost and Found located outside the front gate – make sure to get your hand stamped if you plan on returning to the park. Ride attendants cannot be responsible for articles left on ride platforms. Please secure all loose articles before boarding. Six Flags is not responsible for any lost, stolen or broken items. Items will be retrieved from ride areas when the park closes and kept at Lost and Found for seven days. Report your lost item online on our Lost & Found page information.View Lost & Found Page

I have young children in my group. Am I required to purchase a ticket for them to enter the park?

Children ages 2 and younger can enter the park for free.

I am having a problem with my online ticket order. What should I do?

Please contact Guest Relations at (732) 928-2000 extension 2838.

How much money should students bring with them to the park?

Six Flags Great Adventure only accepts card and mobile payments at all in-park locations. Pay for purchases using VISA, Mastercard, American Express, Discover, any debit card, Apple Pay or Google Pay. Visit one of our cash to card kiosks to convert cash to a prepaid debit card. Use this card throughout your visit and use leftover funds anywhere in the U.S. where VISA is accepted.

How much is parking?

Parking prices can be found on the tickets page.

View Ticket Page

How much does each ticket delivery option cost?

There is no additional shipping charge. Shipping is included in the processing fee.

How do I register my season pass and receive eCoupons?

If you purchased your pass at the park, check in your pass, name and e-mail address at the Ticketing Services Center right outside of the park's exit gates or on your personal computer. Once that's done or if you bought your pass online register for eCoupons at the Season Pass Center or online through the pass holder website.Phone/Computer Pass Holder Check-InPass Holder Website

Does Hurricane Harbor New Jersey sell gift certificates?

Daily ticket, VIP Tours and Season Pass certificates may be purchased online.

Does Hurricane Harbor New Jersey offer a discount on admission for groups?

Yes, groups of 15 or more people are eligible for a group discount. You may visit the groups page.

View Groups Page

Does my child need a Season Pass or ticket?

Children two years old and younger receive free admission to Six Flags Great Adventure & Wild Safari and Hurricane Harbor. A guest does not need a season pass until they turn three years old. Once your child is three years old, the price would be the same as the other passes. If your two-year old is going to turn three during the season, then we recommend buying the pass now, as it is usually cheaper than it will be later in the season.

Do you offer rain checks?

The park offers many activities that are amazingly fun in any kind of weather — including shows, restaurants, shops, games and arcades. Guest safety is our number one priority. There are certain weather circumstances that may cause the entire park to close earlier than scheduled or not open at all. If rain, wind or electrical storms force us to close certain rides for your safety, they will re-open as soon as safe operations can be assured.Six Flags Great Adventure will issue a complimentary return ticket to enjoy another day at the park if a power failure or severe weather causes the shut down of the majority of the rides at our Park for more than 90 minutes at a time. You must present your original Six Flags Great Adventure one-day ticket stub or receipt with the correct date to the Guest Relations Office in order to receive a free return ticket. Tickets are non-refundable. 

Do you offer military discounts?

Most military bases offer discounted admission tickets at their MWR/ITR offices. Please visit your military base for more information.

Do you offer a Travel Agent discount?

No. However, Group Rates are available for travel related groups through our Group Sales office. For groups of 15 or more call 732-928-2000 ext. 2845 or visit the Groups page on our website.

Learn More

Do you offer a non-rider discount?

No, Six Flags Great Adventure is a pay one price facility. Because of the breadth of entertainment offered for all ages, Six Flags maintains the pay-one-price policy for all Guests to enjoy the rides, slides, shows, and other entertainment.

Besides cash, what other forms of payment does Hurricane Harbor New Jersey accept?

Six Flags Great Adventure accepts Discover, Mastercard, Visa and American Express credit cards. Our online store also accepts PayPal.

Where can I find information for guests with disabilities?

Visit our guests with disabilities pages for information on accessibility at Six Flags Great Adventure.

View Guest With Disabilities Page

What is The Flash Pass and how does it work?

THE FLASH Pass is a ride reservation system.

Learn About THE FLASH Pass

What is Six Flags Great Adventure’s alcoholic beverage policy?

Alcoholic beverages must be purchased from a location within Six Flags Great Adventure. No outside alcoholic beverages will be permitted on Six Flags property nor allowed in or out of the admission gates, including our guest parking lot. No one under the age of 21 is permitted to consume alcoholic beverages and proper identification is required from all guests, regardless of age, looking to purchase an alcoholic beverage from Six Flags Great Adventure. Guest are unable to leave the location in which their alcoholic beverage was purchased. Six Flags Great Adventure reserves the right to refuse service to any costumer, excessive consumption of alcohol is cause for ejection from the park without a refund.

 

What happens if it rains?

The park contains all types of activities, many of which are not dependent upon good weather, including indoor shows, games and arcades. While some rides and shows may close due to rain or wind, these rides and shows are opened as soon as the weather clears. Refunds and rainchecks are not offered.

What happens if I lose something while at the park?

Lost and Found is located in the outer mall of the park, past the turnstiles. Be sure to have your original park entry ticket before exiting if you plan to return for the day. Ride attendants cannot be responsible for articles left on ride platforms. Please secure all loose articles before boarding. Six Flags is not responsible for any lost, stolen or broken items. Any items that are retrieved from rides areas when the park closes will be kept at Lost and Found for seven days. For information regarding a lost article, please call (732) 928-2000, extension 2151.

My family will be visiting. What can we all do together?

There are plenty of rides and activities your family can enjoy together while visiting Six Flags Great Adventure. Stop by Guest Relations for help planning your day at the park and a copy of your Guide to Family Fun at Six Flags Great Adventure. We have even more ideas on our tips for family fun page.

View Tips for Family Fun Page

May I bring my own food and beverages into Six Flags Great Adventure?

Food, beverages, coolers and grills may not be brought into the park. The only food exceptions is for food allergies as described below and infant food, in non-glass jars. Six Flags Great Adventure prohibits the use of grills and open flames in and around the property, including parking lots. Guests who suffer from sensitivities or life-threatening allergies may bring food into the park if they do not feel comfortable with the menu options available. In this case, the food must be limited to the individual with the allergy and may contain: two sealable sandwich bags (7×8 inches) and one snack to accommodate their visit (such as a piece of fruit, or a fruit bar, or a snack that fits in a sandwich bag).  One small soft-sided cooler may be brought into the park to carry these items. No outside beverages are permitted. Please see Security at Six Flags Great Adventure to receive a medical sticker.

Is there a place to store my belongings inside the park?

Electronic, PIN CODE Access, lockers are available for rent at the main gate entrance, next to the Apple Shop, or at most major ride areas. Please ask a Six Flags staff member for the closest locker location.

Is smoking permitted in the park?

Six Flags Great Adventure is smoke-free, so smoking is permitted in designated areas only. E-cigarettes may only be used in designated smoking areas. Please refer to park signs for designated smoking locations or ask a staff member.

How do I re-enter the park if I have to leave for some reason?

If a guest needs to leave the park, or plans to leave the parka and return later, we ask that they keep their original ticket to be rescanned upon entry. When guests return to the park they must enter through the re-entry gate with their original park ticket used that day, or re-entry will not be allowed.

Does Hurricane Harbor New Jersey have a dress code?

In keeping with our family-friendly atmosphere, and for health and safety reasons, Six Flags strictly enforces a dress code. Proper attire must be worn in the park at all times, including shirts and appropriate footwear. Clothing with rude, vulgar or offensive language or graphics is not permitted at any time (shirts cannot be turned inside out as a solution). Bathing suits may be worn only in the water park area. Park admission may be denied if clothing is deemed by management to be inappropriate.

Do you rent strollers and wheelchairs?

We offer a limited number of strollers, wheelchairs and electronically controlled vehicles for rent on a first come, first served basis. To rent yours, stop over on Main Street next to Guest Relations. Cash or credit card can be used for rentals. Wheelchair rentals are $25 and require a $25 deposit by a credit card, electronic convenience vehicles are $50 and require a $50 deposit by a credit card. Guest must be 18 years old or older to rent an ECV.

Do you have any suggestions if our party gets separated?

Arrange a meeting place and time should your party become separated. Although we are unable to page for separated party members, messages can be left for them at Lost Parents and Guest Relations. We have a Lost Parents Center where our employees will take children who have been separated from their family or group.

Are pets permitted at Six Flags Great Adventure?

Pets are not permitted in the parks, with the exception of service animals. 

Are laser pointers permitted at Six Flags Great Adventure?

For the safety of our Guests and employees, laser pointers are not permitted.

Why did I receive a special online offer via email, but my friend didn’t?

Like many companies, Six Flags occasionally offers discounts to select recipients in an effort to test different marketing offers before rolling out programs to the general public. Unfortunately, system limitations and testing methodologies limit the number of people we can include in our beta tests so we are unable to add participants.

What is the refund policy?

Tickets, season passes and all vouchers purchased on this site are non-refundable. Please be sure you have selected the correct park, the correct tickets and the correct number of tickets before completing your purchase. Six Flags does not offer cancellations, refunds, rain checks or exchanges. Because Six Flags occasionally offers extra discounts or purchase incentives, pricing on sixflags.com is available as is, only at the time the order is placed. Pricing adjustments will not be made for previous orders based on past or future promotions or sale prices.

What if I made a mistake when ordering items from this site?

Please note:

Before you make your final purchase, carefully review your selections. We do not offer refunds for any tickets purchased online or at the gate.

The ecommerce call center staff cannot process a refund under any circumstances.

Our tickets are non-transferable. A ticket purchased for a specific Six Flags branded park is only accepted at that theme park or water park location.

Tickets purchased for park special events or concerts are only accepted at the gate for the day of the event.

What if I lose my Print-N-Go Ticket(s)?

If you have lost your tickets, please reprint your tickets by following the instructions in your email receipt. If you do not have an email receipt, please go to the Guest Relations Booth at the park on the day of your visit where they will be able to look up your order and print your tickets for you. A replacement fee will apply.

You will need to bring the following:

The credit card used to purchase these tickets.

Photo ID.

Your email receipt or your order confirmation number.

If you do not have your receipt or an order confirmation number, Guest Relations staff will still be able to look up your order and print your tickets but you must have Photo ID and the credit card that was used to purchase these tickets. A replacement fee will apply.

What if I cannot print my ticket(s)?

Check to make sure your printer is plugged in, properly connected and turned on.

Make sure that all color and black ink cartridges contain ink and are working properly.

If you are not sure that you have ink, please print a test page such as an email or a photograph.

If you are still unable to print your tickets, please go to the Guest Relations Booth at the park on the day of your visit where they will be able to look up your order and print your tickets for you. A replacement fee will apply.

You will need to bring the following:

The credit card used to purchase these tickets.

Photo ID.

Your email receipt or your order confirmation number.

If you do not have your receipt or an order confirmation number, Guest Relations staff will still be able to look up your order and print your tickets but you must have Photo ID and the credit card that was used to purchase these tickets. A replacement fee will apply.

Why can’t I view the online store?

This e-commerce website requires the free Macromedia Flash Player 10. If you do not have the Flash Player 10 and wish to download the latest version, or you are unsure what version of Flash you are currently using, please click here. The minimum recommended screen resolution is 1024 X 768. The minimum recommended connection speed for dial-up modems is 56k.

I can’t complete the order because I don’t know all of the information about the season passholder. What should I do?

You must have all of the information necessary to complete the order. If you do not have all of the information, you may purchase a season pass directly from the park.

How do I print my tickets at home?

Print-N-Go technology allows you to print your tickets from your computer printer and use those tickets at the park. Skip the ticket booth. Go straight to the gate!

You must assign the name of the ticket holder to each Print-N-Go ticket before printing your tickets.

You will be asked to register each ticket after the purchase is complete by clicking on the Print-N-Go logo on the order confirmation screen.

If you do not know the name of the person(s) who will use the ticket(s), please wait to print the ticket(s).

For security reasons, including deterring online fraud, each guest must show photo ID at the turnstiles matching the name that is printed on the ticket. Only young children without Student ID will be allowed entry without ID.

How do I get my season passholder coupon book?

Guests can view their coupons online by logging into the season pass portal. 

How can I purchase more than 10 Season Passes?

To order more than 10 Season Passes, please call (732) 928-2000 x2838.

How can I look up my receipt or reprint my Print-N-Go order?

To look up your receipt, enter the last four digits of your credit card number and your 10-digit telephone number. Once your receipt is shown, you can click the link to reprint your Print-N-Go order. Last 4 of credit card Zip Code Phone Number 

How can I call Customer Support?

We provide 24×7 technical support for our online store at (407) 261-4290. Our eCommerce technical support team can ONLY help you complete a purchase and CANNOT provide ANY assistance with Memberships, refunds, events or park merchandise (if you ask them to help with anything other than online purchases they will ask you to contact the park directly).

If you need to contact us about your Membership, please visit sixflags.com/membership. If you need assistance with anything else, please visit our Contact Us page.

Do tickets have an expiration date?

Date specific tickets are valid only on the specific dates shown. Tickets and season passes without specific dates are valid during the current operating season.

Can I pick up my order at the park?

A “will call” option is not available at this time. However, for Print-N-Go tickets only, if you are unable to print your tickets, please go to the Guest Relations Booth at the park on the day of your visit where they will be able to look up your order and print your tickets for you. A replacement fee will apply. You will need to bring the following:

The credit card used to purchase these tickets.

Photo ID

Your email receipt or your order confirmation number.

If you do not have your receipt or an order confirmation number, Guest Relations staff will still be able to look up your order and print your tickets but you must have Photo ID and the credit card that was used to purchase these tickets. A replacement fee will apply.

Where can I get a map of the park?

Our park map is available online.  In addition, once you arrive at Six Flags Great Adventure, there are park maps available on Main Street as soon as you enter the park.  They are also available at Guest Relations.

View Park Map 

When does the park open?

Visit the park operating calendar for information on park operating days and hours.

View Operating Calendar

What types of jobs does Hurricane Harbor New Jersey offer and how do I apply?

Six Flags Great Adventure has positions in various departments, and you may find this information and apply online.

View Jobs

What special events are planned for this year?

Visit our events calendar for upcoming events. We add performances throughout the season, so be sure to check back often.

View Event Calendar

What kinds of food does the park have?

From hamburgers and fries to chicken or pizza, there are eateries for every taste conveniently located throughout the park.  Salads are available, plus delicious treats such as funnel cakes and ice cream. Six Flags Great Adventure proudly serves Coca-Cola products throughout the park for your enjoyment as well.  Check out our food listings.

View Dining Page

What is the mailing address and phone number?

Six Flags Great Adventure Route 537 P.O. Box 120 Jackson, NJ 08527 (732) 928-2000

What is the email newsletter and how do I receive it?

The email newsletter, In The Loop, is sent several times a month with updates on special events and discounts.  Be sure to join In The Loop to have the latest news, great offers and other specials delivered to your inbox. Join now!

Sign Up For eNewsletter  

What concerts are planned for this year?

Great concerts are held throughout the season. Visit our events calendar for current concert listings, and check back throughout the season, as we continuously add performances to our lineup.

View Event Calendar

What are the operating hours?

For more information, see our park calendar.

View Operating Calendar

What are the current ticket prices?

Six Flags Great Adventure offers a variety of ticket combinations. See our tickets page for information and prices on daily admission, season passes and other options.

View Ticket Page

How do I get information about Hurricane Harbor New Jersey and the area?

You may visit the various pages on the website to find information on all of our rides, shows and attractions, as well as local lodging.Six Flags Great Adventure & Safari

View Lodging Page

Does Hurricane Harbor New Jersey have live shows?

Nothing provides more lasting memories than a great show, especially when shared with friends and family. That’s why, in addition to the most thrilling rides on the planet, you’ll find a wide variety of top-shelf entertainment right here at the park. Concerts. Characters. The kind of entertainment you’ll be talking about for years to come. For shows, please visit our entertainment page & events page.
View Entertainment Page
View Event Page

Can I bring my selfie stick or monopod into the park?

Selfie sticks, monopods, and similar items are not allowed inside Six Flags parks.

What ride restrictions are there?

Typical safety restrictions include height requirements, health and safety advisories, and accessibility guidelines. These restrictions are listed on the specific ride pages throughout our Web site, and on signs posted at each ride. You may also visit our guest relations page for information on accessibility at Six Flags Great Adventure.

View Guest Relations Page